Customize an indicator in the Technology Account 360 view

task brazil Updated Sep 10, 2026 1 min read customize-indicator-technology-account-360-view.md
Raw file servicenow.com

Modify the values of the indicators in the Technology Account 360 view.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Definition > Script Includes.

  2. Open the Account360EditableConstants record.

  3. Modify the values for each metric.

  4. Select Save.

Parent Topic:Configuring Proactive Service Experience Workflows

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