Executive Portfolio Financials tab
reference brazil Updated Sep 10, 2026 1 min read executive-portfolio-financials-tab.md
View detailed breakdown of Total Annual Recurring Revenue (ARR), retention rates, at-risk revenue, and quarterly revenue movement.
| Total ARR | Total Annual Recurring Revenue (ARR) across all accounts in your portfolio. Shows cumulative contracted recurring revenue and progress toward your ARR target. |
| Gross revenue retention | Percentage of recurring revenue retained from existing customers, excluding expansion or upsell revenue. Measures only revenue lost through churn and downsells. |
| Net revenue retention | NTotal revenue retained from existing customers including expansions, upsells, and cross-sells, minus churn and downsells. A score above 100% means your existing customers are generating more revenue than the previous period. |
| At risk ARR | Total Annual Recurring Revenue currently at risk of churn or downsell. Identifies the dollar value of revenue exposed to loss based on account health, renewal signals, and risk indicators. |
| Quarterly ARR | Quarterly breakdown of ARR movement showing how revenue is being added, expanded, churned, and retained each quarter. Provides a detailed waterfall view of ARR composition and change drivers across the portfolio. |
Parent Topic:Product Support for Technology reference
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--- title: Executive Portfolio Financials tab description: View detailed breakdown of Total Annual Recurring Revenue \(ARR\), retention rates, at-risk revenue, and quarterly revenue movement. locale: en-US canonical_url: https://www.servicenow.com/docs/r/proactive-service-exp-workflows/product-support-for-technology/executive-portfolio-financials-tab.html release: brazil product: Product Support for Technology classification: product-support-for-technology topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, Proactive Service Experience Workflows, Product Support for Technology] --- # Executive Portfolio Financials tab View detailed breakdown of Total Annual Recurring Revenue \(ARR\), retention rates, at-risk revenue, and quarterly revenue movement. | | | |---|---| |Total ARR|Total Annual Recurring Revenue \(ARR\) across all accounts in your portfolio. Shows cumulative contracted recurring revenue and progress toward your ARR target.| |Gross revenue retention|Percentage of recurring revenue retained from existing customers, excluding expansion or upsell revenue. Measures only revenue lost through churn and downsells.| |Net revenue retention|NTotal revenue retained from existing customers including expansions, upsells, and cross-sells, minus churn and downsells. A score above 100% means your existing customers are generating more revenue than the previous period.| |At risk ARR|Total Annual Recurring Revenue currently at risk of churn or downsell. Identifies the dollar value of revenue exposed to loss based on account health, renewal signals, and risk indicators.| |Quarterly ARR|Quarterly breakdown of ARR movement showing how revenue is being added, expanded, churned, and retained each quarter. Provides a detailed waterfall view of ARR composition and change drivers across the portfolio.| **Parent Topic:**[Product Support for Technology reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/proactive-service-exp-workflows/product-support-for-technology/assurance-workflows-reference.md) **Related topics** [Executive Portfolio view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/proactive-service-exp-workflows/product-support-for-technology/executive-portfolio-page.md)
| title | Executive Portfolio Financials tab |
| description | View detailed breakdown of Total Annual Recurring Revenue \(ARR\), retention rates, at-risk revenue, and quarterly revenue movement. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/proactive-service-exp-workflows/product-support-for-technology/executive-portfolio-financials-tab.html |
| release | brazil |
| product | Product Support for Technology |
| classification | product-support-for-technology |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceProactive Service Experience WorkflowsProduct Support for Technology |