Executive Portfolio Financials tab

reference brazil Updated Sep 10, 2026 1 min read executive-portfolio-financials-tab.md
Raw file servicenow.com

View detailed breakdown of Total Annual Recurring Revenue (ARR), retention rates, at-risk revenue, and quarterly revenue movement.

Total ARR Total Annual Recurring Revenue (ARR) across all accounts in your portfolio. Shows cumulative contracted recurring revenue and progress toward your ARR target.
Gross revenue retention Percentage of recurring revenue retained from existing customers, excluding expansion or upsell revenue. Measures only revenue lost through churn and downsells.
Net revenue retention NTotal revenue retained from existing customers including expansions, upsells, and cross-sells, minus churn and downsells. A score above 100% means your existing customers are generating more revenue than the previous period.
At risk ARR Total Annual Recurring Revenue currently at risk of churn or downsell. Identifies the dollar value of revenue exposed to loss based on account health, renewal signals, and risk indicators.
Quarterly ARR Quarterly breakdown of ARR movement showing how revenue is being added, expanded, churned, and retained each quarter. Provides a detailed waterfall view of ARR composition and change drivers across the portfolio.

Parent Topic:Product Support for Technology reference

Related topics

Executive Portfolio view

Search documentation
Search document titles and file paths on the brazil branch