AI Workflow Factory Prime release notes

---
title: AI Workflow Factory Prime release notes
description: The ServiceNow AI Workflow Factory Prime application contains products that enable you to discover, build, run, and extend on the ServiceNow AI Platform. See the following sections for release notes by version.AI Workflow Factory Prime was enhanced in October 2026 for the release of the Credit Dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/release-notes/ai-workflow-factory-prime-rn.html
release: brazil
topic_type: topic
last_updated: "2026-10-08"
reading_time_minutes: 1
breadcrumb: [App development and low-code release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# AI Workflow Factory Prime release notes

The ServiceNow® AI Workflow Factory Prime application contains products that enable you to discover, build, run, and extend on the ServiceNow AI Platform. See the following sections for release notes by version.

## About AI Workflow Factory Prime

-   Discover how processes work in your ServiceNow ecosystem using process and task mining, AI-driven process insights, and Automation Center.
-   Build and edit applications with agentic AI development tools such as Build Agent, Autonomous Engineer, and Developer Sandboxes.
-   Deploy, run, and govern custom applications at-scale with unlimited table capacity, embedded AI agents, centralized management for developers and apps, and faster query performance.
-   Extend your platform's automation to the desktop, so that AI agents and actions can carry work across applications, browsers, email, and systems on behalf of employees.

See [AI Workflow Factory Prime](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/ai-workflow-factory-prime.md) for more information.

## Activation and other requirements

-   **Activation information**

    Install AI Workflow Factory Prime by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

-   **Additional requirements**

    Some AI Workflow Factory Prime capabilities aren't yet available in regulated markets. Check your entitlements to determine whether you have access to AI Workflow Factory Prime capabilities.


**Parent Topic:**[App development and low-code release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/build-automate-rn-landing.md)

## October 2026

AI Workflow Factory Prime was enhanced in October 2026 for the release of the Credit Dashboard.

### What's new

-   **[Credit Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/credit-dashboard-ai-workflow-factory-prime.md)**

    Explore your credit usage and trends with the AI Workflow Factory Prime Credit Dashboard. The Credit Dashboard is a standalone application available with AI Workflow Factory Prime entitlements that must be installed from the ServiceNow Store.


### What's changed

-   **[Troubleshooting the Credit Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/aiwfp-credit-dashboard-troubleshooting.md)**

    The AI Workflow Factory Prime Credit Dashboard doesn't populate capability data on initial install. Use the troubleshooting guide to resolve the issue.


### Plugin information

-   **New plugins**

    AI Workflow Factory Prime Credit Dashboard \(sn\_aiwf\_credit\): This plugin contains the Credit Dashboard, including credit, capability, and usage data.