All other Brazil fixes · SN Doc Reader

The Brazil release contains important problem fixes.

Brazil was released on September 24, 2026.
- 09-22-2026_1636
- glide-brazil-08-25-2026__patch0-08-26-2026

Important: For more information about how to upgrade an instance, see ServiceNow upgrades.

For more information about the release cycle, see the ServiceNow Release Cycle.

Note: This version is being evaluated for use in the ServiceNow Government Community Cloud (GCC) environment.

For a downloadable, sortable version of the fixed problems in this release, click here

All other fixes

Problem category	Problem	Short description
Access Control	PRB1939961	An incorrect class is passed as context to an ACL
Access Control	PRB2001648	A 'Decision' type field is missing from an ACL form on an Australia zboot instance
Access Control	PRB1959980	The Wildcard field ACL in the scoped app automatically changes the field from .* to none when switching scopes to edit
Activity Stream	PRB2022330	Custom journal_input field values are not displayed on Service Portal Ticket Conversational widget after Australia upgrade
Activity Stream	PRB2040417	The Copy button on the VTB view can't access copyJournalContent or GlideUIDefault
Activity Stream	PRB2010277	Text is removed when typing fast in Robust Transform Engine (RTE) in Service Operations Workspace (SOW)
Activity Stream	PRB2015217	An @mentioned user in the activity stream is appearing as having access, even though they don't have access to the record
Activity Stream	PRB2032409	Activity generation does not comply with the carriage return on the generated text
Activity Stream	PRB2010203	SysUserRepo should add setWorkflow(false) when querying the sys_user table
Activity Stream	PRB1865166	Empty comments are added to the Activity Stream on Service Operations Workspace and Agent Workspace
Activity Stream	PRB2011352	The editor.config attribute isn't supported in Activity Stream RTE
Activity Stream	PRB2013162	Add filter a configuration, such as a slushbucket
Activity Stream	PRB2014091	Activity Stream field changes from different users can erroneously be grouped together on workspace under certain conditions
Activity Stream	PRB2015105	A small race window was introduced in SysActivityRepo
Activity Stream	PRB2019754	When copying rich text into the TinyMCE editor from the clipboard, some formatting isn't preserved
Activity Stream	PRB2020348	A user profile pop-up isn't displaying on a comment after refreshing for previous comments
Activity Stream	PRB2027954	An activity filter's field's slushbucket initially has every field selected when the glide.ui.{table}_activity.fields property doesn't exist
Activity Stream	PRB2029963	The Copy button for Journal entries does not work in List Activity Stream view
Activity Stream	PRB2032977	A different user name is displayed on workspace when multiple users[sys_user] have the same email address
Activity Stream	PRB2060131	When table rotation is set up for sys_audit_relation, audit relationship events don't display in a workspace
Activity Stream	PRB1905898	A hint for 'Comments' is announced for the Work Notes on CSM Workspace and on Service Operations Workspace (SOW)
Activity Stream	PRB1987460	Use activity fields to control displaying emails, audit relations, and attachments
Activity Stream	PRB1999713	A date is cut off on emails in an activity stream in the printer friendly version
Activity Stream	PRB2000899	An activity stream's heading wraps into a single column at 150%
Activity Stream	PRB2003313	The @mention in the journal input does not appropriately respond to assistive technologies in workspaces
Activity Stream	PRB2004286	A user's filter is incorrectly keying the supplemental map with translated keys, leading to an empty activity stream after changing the language
Activity Stream	PRB2008384	The Copy button on journal entries doesn't always copy text or notify users correctly
Activity Stream Activity Component	PRB2023026	The Show Less button in Workspace Activity lacks specific context for screen reader users
Activity Stream Compose Component	PRB2032875	Highly threaded emails with multiple block quotes render as unreadable in the 'Conversation' tab
Adaptive Authentication	PRB1950104	An extra sys_decision_question record iscreated with an empty condition and empty answer, impacting the 'Zero Trust Access' configuration
Adaptive Authentication	PRB1950104	An extra sys_decision_question record iscreated with an empty condition and empty answer, impacting the 'Zero Trust Access' configuration
Advanced Work Assignment	PRB2028123	An initial agent response isn't translated even if sys_translated has a match for the entry
Advanced Work Assignment	PRB2010201	The script action 'Set logged out agent offline' creates an offline Advanced Work Assignment (AWA) presence record for non-agent users
Advanced Work Assignment	PRB2060584	The 'Set logged out agent offline' script action shouldn't touch presence states when 'disable_inactivity_check' is set to true
Advanced Work Assignment	PRB2013875	Wrap-up modeless dialog is only visible to Interaction Admin users in ITSM Service Operations Workspace
Advanced Work Assignment	PRB2026914	Duplicate work items when the service channel's work_item_table is a parent class of the routed record
Advanced Work Assignment	PRB1969903	The interaction assigned_to is empty and state is 'new', even though when the live agent is available, the fields are not updating immediately
Advanced Work Assignment	PRB2007529	Alert audio continues playing after rejecting a work item
Advanced Work Assignment	PRB1975706	Standby node takes 1.5 hours to launch online
Advanced Work Assignment	PRB2025053	Missing validation allows AWA queue save with floating schedule
Advanced Work Assignment	PRB1987766	GraphQL calls for snAgentPresenceState are continuing after session expiration
Advanced Work Assignment	PRB2003621	Node restarts are caused by the 'AWA - Trigger Document Re-evaluation For Queued/Pending Accept Work Items' job
Advanced Work Assignment	PRB2007748	AWAQueueTimeoutUtility.timeoutWorkItems( is skipped if one work item stays in 'pending_accept' and bypass sys_property is on
Advanced Work Assignment	PRB2007789	When separate work items are created within AWA, one work item is correctly assigned, but the other work item is disqualified
Agent Assist	PRB2012771	The error 'TypeError: Cannot read properties of undefined (reading 'displayValue')' appears when the 'Fields' property arrives after the config is loaded
Agent Assist	PRB2035255	A comment is not populated when using 'Link to Incident' from Agent Assist
Agent Assist	PRB2035934	The UI is broken when searching in the Agent Assist search box
Agent Assist	PRB2038420	Agent Assist creates orphaned m2m records for knowledge articles when the Attach action is invoked on tables not extending tasks
Agent Assist	PRB2007824	Agent Assist gives the error 'Link action is unavailable because the field is not present on current record form'
Agent Chat	PRB1707213	Virtual Agent hover message doesn't translate when the language is switched
Agent Chat	PRB2031080	Setting 'Disable agent inactivity check for API' to true makes the presence states disappear from the presence state picker in workspace's inbox
Agent Chat	PRB1992614	Dirty screens in Document Object Model (DOM) experience data loss if one of the middle tabs are closed, triggering a screen reorder and refresh
Agent Chat	PRB2013571	Pre-chat survey question title isn't displayed for the agent chat
Agent Chat	PRB2013947	Inbox Advanced Work Assignment (AWA) interactions are not presented according to the 'Configuration' field and order for the walkup experience
Agent Chat	PRB2022397	A browser freezes when rendering a chat message containing a long unbroken text token
Agent Chat	PRB2030602	The error 'TypeError: Cannot read properties of undefined (reading 'output')' occurs in the Console Browser
Agent Chat	PRB2032198	When an agent opens an image shared during a live chat, the image shows a vertical line on it which is the border line of interaction page
Agent Chat	PRB2032799	Chat messages sent from an agent are sent out after a conversation is already closed completed
Agent Chat	PRB1989186	TaskUtilsSNC creates millions of sys_cs_collab_chat when collaborative chat is not enabled
Agent Chat	PRB1990618	Live agent connection is not established with the utterance and Contact button for non-admin requestors
Agent Chat	PRB1993857	Agent chat inbox notifications appear in HTML
Agent Chat	PRB1998974	There's a 'View All Options' rendering issue on Agent Chat
Agent Chat	PRB2000390	The date format is incorrect in the Active Chat window
Agent Chat	PRB2007792	Date format is incorrect in the Active chat window
Agile Development	PRB2060695	Users are unable to scroll horizonally on agile_boards
Agile Development	PRB2020539	The Add to backlog button creates multiple records when selected multiple times at once
Agile Development	PRB2020877	The 'Story information' tab displays a blank page on the agile board when navigating from SCTASK to 'Story information'
Agile Development	PRB2052806	A story gets unassociated with a catalog task when added to the sprint
Agile Development	PRB1990704	There's a visibility issue with stories associated to original tasks in the Agile backlog
AI Agents (Glide Family)	PRB2059390	Role masking isn't unset when running a workflow
AI Agents (Glide Family)	PRB2003366	Data to glide from offglide is not logged with the actual user
AI Agents (Glide Family)	PRB2034699	GenAIMetadataM2MDaoImpl createAIAGenAIMetadataM2M doesn't assert that the genAILogId parameter is not NULL
AI Agents (Glide Family)	PRB2039174	Gen AI Filter is bypassed if utterance contains a new line
AI Agents (Glide Family)	PRB2004770	The worker_manager should be able to create/update AI User records
AI Experience Framework - Glide	PRB2034919	The rich control widget read operation is blocked by the 'Widget Query' business rule
AI Gateway - Security	PRB2041348	The autogenerated fake sys_ids in AIG should be fixed
AI Search	PRB1875924	AI search ingestion sticks when the 'Size in Bytes' column has an empty value in sys_attachment for an attachment that has a size more than 25MB
AI Search	PRB1822339	Order Guides aren't functional when accessed from Service Operations Workspace
AI Search	PRB1946791	The user cannot create Semantic Index Fields records for the attachment type
AI Search	PRB1787984	The search preview has the Service Portal Entity View Action Mapper (EVAM) configuration hardcoded
AI Search	PRB1842604	The dot walk facet is removed if the user has no table to access another table
AI Search	PRB1893398	Attempting to recreate a scenario where entries in the search term is empty in the sys_search_event table
AI Search	PRB1902419	The conversation ID isn't logged to the sys_search_event table
AI Search	PRB1914180	On the Employee Service Center (ESC) portal, the Genius Result is not returning any data in the German language while it's visible in the AI search preview
AI Search	PRB1989158	Users are unable to edit the font of the AI search widget
AI Search (Glide)	PRB2033435	TSTranslationReference loads all sys_translated rows for a field instead of filtering to the indexed record's value
AI Search (Glide)	PRB1859571	A search retrieval agent returns an incorrect catalog item URL
AI Search (Glide)	PRB2008247	A negative offset isn't handled properly, which causes no results after moving to the next page
AI Search (Glide)	PRB1986147	Extend branding properties to support the update to the dynamic landing page 'Search My Servicenow' placeholder
AI Search (Glide)	PRB1990134	If all KBBs from one doc are removed from KB late binding, the post process stops and all following docs are returned
AI Search (Glide)	PRB2052168	No_answer Genius Result is streamed intermittently
AI Search (Glide)	PRB1955992	Catalog Item translations in Catalog Builder are not triggering AI Search ingestion
AI Search (Glide)	PRB1976935	The user context's country in search request is a displayed value instead of an internal value
AI Search (Glide)	PRB1925238	AI Search should reuse the filter generated for each request instead of generating a filter again each time
AI Search (Glide)	PRB1925971	The 'Category' and 'Catalog' facets for catalog items are not using the translated values
AI Search (Glide)	PRB2032763	DefaultListBasedColumnFinder.getColumns issues unfiltered list_id IS NULL query against sys_ui_list_element, retaining 500MB+ per cached table entry
AI Search (Glide)	PRB1918638	Indexing fails for the batch due to a corrupted GZIP trailer error
AI Search (Glide)	PRB1950896	The 'Before Query' business rule with the sys_mod_count condition generates an invalid query
AI Search (Glide)	PRB1951585	There is a NullPointerExeception (NPE) in getConnectedTopicsInformation during ingestion
AI Search (Glide)	PRB1978142	When a portal has Dynamic Window enabled, typeahead on the homepage displays the 'Chat enter' icon and tooltip instead of the search magnifying icon
AI Search (Glide)	PRB1999484	KBB (Knowledge Block) checks break incremental indexing for some catalog child tables
AI Search (Glide)	PRB2002346	When a KB only has an embedded KBB with embedded_match = false, the KB should send itself instead of the KBB
AI Search (Glide)	PRB2005798	Dictionary term isn't in a published state even though it's actually published to backend
AI Search for Service Portal	PRB1998368	AI Search in Enhanced Chat's full page experience throws a console error
AI Search for Service Portal	PRB1936523	When attempting to sort AI search results by 'Most Relvant' or 'Most Recent', the user gets zero results returned in Yokohama
AI Search for Service Portal	PRB2062818	The sparkle/Otto icon in a portal search input has an incorrect color when Enhanced Chat is turned on
AI Search for Service Portal	PRB2030568	'Filter' controls are inaccessible on mobile view when search results produce no facet matches
AI Search for Service Portal	PRB2067568	Service Portal's faceted search truncates long identifier labels in search result headers due to now-label-value-inline component rendering
AI Search UX	PRB1991431	The right-hand side panel in Zing search is not scrollable
AI Search UX	PRB2017282	In Zing Search, the 'Exact Match' section is missing
AI Search UX	PRB2013005	An error appears: 'ResultTemplateMapper: No composite data found for evamDefinitionId: undefined'
AI Search UX	PRB1981121	Global search isn't working with zoom in/zoom out
AI Search UX	PRB1995624	An exact match doesn't render and loads infinitely when a title isn't returned
AI Search UX	PRB1989246	When records are searched in global search, it isn't opening the form directly
AI Search UX	PRB2006060	Now Assist AI Search summary links (catalog item references) are non-functional, but appear active due to the text styling
AI Search UX	PRB1991340	Search input intermittently skips characters
AI Search UX	PRB1994511	Label in header-section__identifier-container does not reflow
AI Search UX	PRB2069550	Search filters infinitely load on the Now Assist full page experience
AI Search UX	PRB2072005	The fix for PRB1935844 was overwritten during a merge
AI Search UX	PRB2016024	Synthesized responses on a mobile sized screen don't display 'Show full answer' after truncation in Zurich on Safari
AI Search UX	PRB1999304	The 'Search My ServiceNow' text is hardcoded
AI Search UX	PRB1942039	Unable to select the 'Search Context' in the global search when zoomed to 150% in Edge
AI Search UX	PRB2002479	URLs wrapped in parenthesis aren't formatted properly in Genius results when the language is set to Japanese
AI Search UX	PRB2006200	Synthesized answer loading card status text isn't fully visible in a narrow viewport when non-English locale text exceeds container bounds
AI Search UX	PRB2038703	Instance creation failure for com.glide.search.graphql.query.Suggestions from service portal's typeahead AIS Suggestions API
AI Search UX	PRB1951853	The 'Learn more' KB link update via EVAM is not working when the streaming synthesized Genius Result
AI Search UX	PRB2015031	Text field highlighting exposes raw markdown syntax in search responses for KB articles
AI Search UX	PRB2016007	Search-based AI Search suggestions should include record_class_name
AI Search UX	PRB2021873	Facets aren't rendered as the sensitivity filter fails quietly
AI Search UX	PRB2027205	Logged Search Event 'Has Results' and 'First page results' are incorrectly populated only based on the first RAG Source
AI Search UX	PRB2027945	In Employee Center's mobile web, unintended tooltip/mouse-over text blocks the UI on iOS
AI Search UX	PRB2040015	Differences in the UI displayed on the Global Search page when there are 0 search results
AI Search UX	PRB2054213	URLs with special characters like $ break streaming for non-VA clients
AI Search UX	PRB2068007	Global Search's 'Open list view' returns no results when the search keyword begins with '#'
AI Search UX	PRB2073716	For non-admin users, search results and suggestion navigation on portals are redirecting to platform view
AI Search UX	PRB1943113	Results generated by Now Assist Genius Result does not show the option to toggle to see 'Show less Answer' once it is expanded
AI Search UX	PRB1954967	The Facet filter has multiple duplicate options appearing for 'Sort'
AI Search UX	PRB1967356	The search API returns a negative result count when hybrid search is turned on
AI Search UX	PRB1975257	There's an invalid sysparm_search _context_config_id value on an exact match call in a Zing global search
AI Search UX	PRB1993790	The typeahead search results panel doesn't close and the search state becomes inconsistent after selecting a catalog item
AI Search UX	PRB1994212	The hidden description in the source code is visible in the chatbot for 'Order guide' and not for 'Catalog item' in Now Assist Virtual Agent (NAVA)
AI Search UX	PRB1997987	The 'Last Updated' time differs when viewed on the portal search page versus the KB article page
AI Search UX	PRB2054952	Rename Now Assist to Otto within AI Search components
AI Search UX	PRB2000828	The 'Async Genius Result Processor' Asynchronous Message Bus (AMB) channel subscription is delayed by session sync contention
AI Search UX	PRB2001311	The top-results component doesn't render catalog item citations
AI Search UX	PRB2004210	A Zing component isn't loaded with an error on the console: '__dyImp0(...).then is not a function'
AI Search UX	PRB2005193	Exact Match, when configured to honor conditions of search sources, should be configurable for a single application and not the entire instance
AI Search UX	PRB1951160	'Open Link in New Tab' doesn't work/is inconsistent for Genius results and regular results
AI Service - Glide Interfaces	PRB1970597	Machine Learning (ML) trainings fail with a 401 error due to ACL errors, unless the 'Predictive Intelligence' plugin is explicitly repaired
Analytics Data API	PRB2029673	Data Visualization Library quick-access cards return '0' under the 'Bookmarked' scope when the grid sees bookmarks correctly
Analytics Data API	PRB1998034	Single score data visualization ignores the 'Apply time series to result' indicator configuration
Analytics Data API	PRB2008673	A single score reported on a 'Time' field with an aggregation as a sum is calculated correctly in the Core/Responsive UI experience but incorrectly in the Platform Analytics Next Experience UI
Analytics Data API	PRB2019716	Multiple elements from a single filter can't be applied to an 'COUNT DISTINCT' or 'AVERAGE' indicator with 'Show filter as separate series'
Analytics Data API	PRB1978825	'Total value' displays in the center of donut visualization changes with a 'Group By' adjustment
Analytics Data API	PRB2002190	The error log should be suppressed in a prefetch job
Analytics Data API	PRB2018043	Invalid links are created on trend-type data visualizations in non-English environments
Analytics Data API	PRB1849840	Data visualization on the pivot table shows zero or incorrect data when the top number values are selected in the 'Group by Row' filter
Analytics Data API	PRB2030053	Add a feature flag for auto cache of PA indicators
Analytics Data API	PRB2050497	The report.view events are generated with the wrong sys_id and are erroring out in Australia
Analytics Data API	PRB1943501	The multi-pivot visualization on the classic PA indicator is not properly filtered by the 'Indicator' filter
Analytics Data API	PRB2028758	The 'Create a Data Visualization' column type has a 'Unable to display content' error
Analytics Data API	PRB2006192	'Score on Single Score' visualization doesn't render when the metric is against currency type field, data cache is enabled, and a certain condition is added for the metric field
Analytics Data API	PRB2006685	When selecting multiple breakdown filters, the target for the indicator doesn't display correctly
Analytics Data API	PRB1996433	An indicator search doesn't work with Japanese names when adding a data source to a data visualization even if the instance language is Japanese
Analytics Data API	PRB2035591	In a Platform Analytics dashboard, the sorting behavior is incorrect
Analytics Data API	PRB2039649	The Platform Analytics dashboard ignores the data source filter
Analytics Data API	PRB1923997	The timeseries drilldown to records have an incorrect filter
Analytics Data API	PRB2005078	When using dynamic date ranges, appliedFilters returns incorrect dates
Analytics Export API	PRB1971222	'Omit if no records' isn't honored for score visualizations
Analytics Export API	PRB1996615	Scheduled export with omit if no records enabled, no attaching the exported file in Email log
Analytics Export API	PRB2019161	The export option is not working for sub domain dashboards
Analytics Export API	PRB2009168	Visualization export doesn't work if the data source is User Experience Analytics
Analytics Export API	PRB2002135	An export failed using the PARExport server due to records containing a backslash character
Analytics Export API	PRB2006196	Heatmap report colours aren't retained when exporting to PowerPoint
Analytics Export API	PRB2009827	There are encrypted columns with blank data when exporting a report to an excel file
Analytics Export API	PRB2021342	The email layout in an Platform Analytics scheduled export doesn't match the received email format
Analytics Export API	PRB2023200	Hide the export option when it's disabled or the roles list is empty
Anonymous Report Center (ARC)	PRB2052999	There's missing translations in Anonymous Report Center (ARC)
API Key and HMAC Token Based Authentication	PRB1993928	There's an error (assignment to undefined 'gr' in strict mode) in a business rule
Application Install Engine	PRB1979295	Plugins deferred during a jumbo app install aren't supported in Parallel Plugin Loading (PPL)
Application Install Engine	PRB1938034	The 'Resolution Code' column is missing after the Yokohama release
Application Install Engine	PRB2012544	An app package dropping a table and creating a database view in the same name inside can lead to catastrophic drops against system tables
Application Install Engine	PRB2019775	InstallationPlan.java's fixAssignedVersion ForStoreApps method can overwrite the assigned_version in the middle of a batch install
Application Manager	PRB1986694	App Manager and My Company Applications incorrectly show available updates after update checker
Application Manager	PRB1975999	The user can not update the customized app's base version when no new customized versions are available
Application Manager	PRB2022268	The application manager sys_app_version displays duplicate records for the same application and version, which is causing the app to be 'Installation blocked'
Application Manager	PRB1951033	Inconsistent behavior with app version V15.0.18 in Store and instance installation
Application Manager	PRB1999973	Searching by app name returns excessive results and an exact match isn't surfaced on the first page
Application Manager	PRB2000273	The 'Dark' theme hides text in several parts of the system
Application Manager	PRB2009100	Unable to change the color of header links from the theme builder as other styles are overriding
Application Manager	PRB2020279	Users can't uninstall the 'Universal Request' application
Application Manager	PRB2022459	Suite install fails for customized apps with 'none' passed as requested_customization _version in an install plan
Application Manager	PRB1979149	Now Assist for Configuration Management Database (CMDB) 2.5.2 certification/installation fails with conflicting versions
Application Manager	PRB1992033	Incorrect Dependencies showing up for an app with customizations on Install Modal
Application Manager	PRB2005376	The 'Activity log' link in the header doesn't render if selected slightly away from the text itself
Application Manager	PRB2008679	The list of uninstall conflicts doesn't provide valid data
Application Rationalization	PRB1977007	Generate Assessment takes too long to load because of excessive sys_user_group records
Application Rationalization	PRB1990444	The Update Hierarchies button shuffles the hierarchy randomly for sub-capabilities
Application Rationalization	PRB1994022	A few dashboards display the message: 'You do not have the required permissions to view this content. Access is restricted by the report_view ACL'
Application Rationalization	PRB2000392	An empty role record is created when sn_gf.goal_user_read is added to the Application Portfolio Management (APM) read role without the 'Goal Framework' plugin
Approvals	PRB2000988	Granular delegate functionality isn't working for approvals via email
Approvals	PRB2005187	Approval summarizer CSS/formatting breaks for users when viewed in non-English languages
Approval with E-signature	PRB2004288	After installing an approval with e-signature plugin, there's no active 'Reject' list UI action
Ask for Approval - Flow Action	PRB1976552	WFC can't retrieve a runtime value rw_ids when it resumes from a record update and caused RWs to not be cleaned properly
Assessments	PRB2037741	Assessment on Tags condition is failing
Asset Management	PRB2025075	A catalog task isn't created in Hardware Asset's refresh flow
Asset Management	PRB1993884	The script include AssetAndCI has a typo in the function_createBatchAsset QueueRecords at the method call addQuey()
Asset Management	PRB2010495	'Update Record' action updates an invalid asset GlideRecord and triggers business rules when the reference record is deleted while the flow is in progress
Asset Management	PRB2036478	Creating new record when base instance Asset Management shows 'Record not found'
Asset Management	PRB1985129	Consumables are doubling when being received
Asynchronous Message Bus (AMB)	PRB1995214	A websocket session should be closed when the HttpSession or cometD session expires
Attachments to Records	PRB2061519	GlideSysAttachment attachment loop silently truncates in scoped apps due to unhandled NullPointerException in RealTimeProtectionPolicyCache
Attachments to Records	PRB1970427	The attachment can be attached in the Project Workspace although glide.attachment.role is 'nobody' in Yokohama
Attachments to Records	PRB2057344	An attachment preview overlay is missing a background color when Document Viewer is turned off, and it causes 'Close', 'Delete', and Download buttons to become imperceivable in Workspace
Attachments to Records	PRB1929507	Uploading an image with setValidateMime TypeDuringWrite=true throws a stream closed exception
Attachments to Records	PRB1990612	The cursor occasionally jumps to the end of text when renaming attachment in the 'Upload a file' menu
Audit History	PRB1999538	AuditStringBuilder accepts an invalid value from fx_currency fields
Audit History	PRB2023535	AI agent user context isn't cleared out after the GenAI skill call is completed
Audit History	PRB1992569	Audit Management Console creates incorrect dictionary overrides for non-inherited fields and overwrites existing attributes
Authentication	PRB2016648	The location header isn't parsed correctly during mobile login for /sg/pre_auth API
Authentication	PRB1964259	When OpenID Connect (OIDC) authentication fails, users are redirected to /not_allowed.do
Authentication	PRB2017246	IDP initiated logout doesn't receive the POST call with relay state
Authentication	PRB2024736	The user is unable to disable performance analyzer on the app login page
Authentication	PRB2030127	Client script 'Check Certificate Auth Flag Enabled' contains a 'More Details' link that appears empty and only refreshes the page
Authentication	PRB2037962	The MCP Server registration with the Client Credentials grant fails when created via AI Agent Studio
Authentication	PRB2050056	ACR user can't access OIDC SSO login configurations
Authentication	PRB2050056	An ACR user can't access OIDC SSO login configurations
Authentication Factors	PRB2066684	Match KB identification phone numbers are ignoring special characters
Authentication Factors	PRB2052206	There's an error: 'sys_now_assist_deployment_config table is not valid '
Automated Test Framework (ATF)	PRB2008295	When an RT (reusable test) calls another RT (nested), the inner RT's input variables that reference the outer RT's inputs via GEM pills resolve incorrectly
Automated Test Framework (ATF)	PRB2054701	A 'Host CPU Load Critical' alert is caused by ATF Scheduler jobs with a large amount of sys_atf_modified_record_m2m records generated
Automated Test Framework (ATF)	PRB2002662	All Software Asset Management (SAM) Automated Test Framework (ATF) tests fail with an error: 'JS error 'SyntaxError: unexpected token: identifier' found during Step 'null''
Automated Test Framework (ATF)	PRB2017479	ATF client error 'Cannot read properties of undefined (reading 'toString')' occurs in Australia when the client script has comments and isolate script = false
Automated Test Framework (ATF)	PRB2021406	Code coverage instrumentation errors shouldn't fail test runs
Automated Test Framework (ATF)	PRB1979777	Automated Test Framework (ATF) performance comparisons are incomplete due to poorly formed URLs
Automated Test Framework (ATF)	PRB2017949	There's stuck execution trackers due to Automated Test Framework (ATF)'s new feature metadata tracing
Automated Test Framework (ATF)	PRB2012913	Tests fail with an error: 'Timed out waiting for intent feedback <Intermittent, slow loading forms, SAP>'
Automated Test Framework (ATF)	PRB2015508	Workspace load time performance fixes in Automated Test Framework (ATF) cache
Automated Test Framework (ATF)	PRB2024167	When a fetch never completes GAW gets stuck and will wait full 60 seconds on each step
Automated Test Framework (ATF)	PRB2027425	ATF confirm capture fails when page redirects during test
Automated Test Framework (ATF)	PRB2032820	Cross origin iframe in shadow root causes GlideAutomateWait to never report calm
Automated Test Framework (ATF)	PRB1978668	An Automated Test Framework (ATF) test result email doesn't display all tests
Automated Test Framework (ATF)	PRB1997372	If default value is empty in a reusable test, then it sets to the GEM pill
Automated Test Framework (ATF)	PRB2005213	If glide.ui.escape_all_script is set to the unsafe value of false, metadata tracing in ATF steps causes the UI action visibility steps to fail
Base Asset Management	PRB2018526	The fix script 'Add reference qualifiers for Manufacture' impacts the Software Asset Management (SAM) software model, and potentially all models extending cmdb_model
Business Calendar	PRB2004850	'Duration' fields display negative values due to ERA contamination in cached SimpleDateFormatEx instances
Business Calendar Filter Options	PRB1977276	Filter values included with the 'Fiscal Calendar' (com.snc.fiscal_calendar) plugin aren't translated
Cache	PRB2003357	A cache flush is triggered from the 'Scoped application client environment' (sn_appclient) package
Canonicalization Data Services (CDS)	PRB2053470	Data uploaded to cds_server_staging table is blocked within instances
Canonicalization Data Services (CDS)	PRB2053455	Data sync fails for users who are on-prem and have proxy configured
Case and Knowledge Management for HR Service Delivery	PRB2024293	The HR ACL script hasHRApprovalAccess fails to resolve a source table for non-task approvals
Case and Knowledge Management for HR Service Delivery	PRB2027153	HR Templates not applying as expected from Flows
Case and Knowledge Management for HR Service Delivery	PRB2004389	The TableChoiceList cache is susceptible to corruption
Case and Knowledge Management for HR Service Delivery	PRB2006367	Unable to deactivate 'HR Lifecycle Events Case' COE due to cross-scope error
Case and Knowledge Management for HR Service Delivery	PRB2009518	Script in the ACL for sn_hr_er_accommodation table is impacting scheduled jobs
Case and Knowledge Management for HR Service Delivery	PRB2015924	Action buttons are visible to users without write access in Native Platform and Agent Workspace in Employee Relations cases
Case and Knowledge Management for HR Service Delivery	PRB2028789	The HR case 'Close Incomplete' UI action doesn't handle info messages in the classic UI
Case and Knowledge Management for HR Service Delivery	PRB2071462	System logs have the error 'Scoped cache operation against catalog nowassist_admin was skipped because of an invalid sysId: no thrown error'
Case and Knowledge Management for HR Service Delivery	PRB1826631	A playbook displays an activity set as 'pending' when all tasks are optional
Case and Knowledge Management for HR Service Delivery	PRB1963168	The HRSD Knowledge Graph is unavailable after an upgrade
Case and Knowledge Management for HR Service Delivery	PRB1992913	A user with a Catalog Builder editor role isn't able to create a record producer from a template coming from a different scope
Case and Knowledge Management for HR Service Delivery	PRB2007826	Fields are missing on a base instance LE form
Case and Knowledge Management for HR Service Delivery	PRB2008310	On the sn_hr_core_case_creation page, rich_description doesn't hold/contain html for rich description formatting (for example, <br/ >)
Case Management	PRB1954277	'Assign to Me' in the Incident form is checked if the logged in user belongs to the assignment group, but if they are part of multiple groups, it prompts for group selection, and this logic is missing in the Case form
Case Management	PRB1956961	Multiple Create Case buttons appear in a interaction record in Workspace
Change Management	PRB2052987	NewChangeRedirectProcessor only checks the system-wide glide.ui.polaris.experience property and ignores per-user glide.ui.polaris.use preference when deciding Next Experience redirect for Create Change
Change Management	PRB2032620	CAB Workbench Meeting Calendar API returns empty array when a month contains both ACL-accessible and ACL-restricted CAB meetings
Change Management	PRB2037302	Sequence of change states are not in order based on Change Model in proces flow in service operations workspace
Change Management	PRB2014057	The 'Change Schedule' filter doesn't work for records not shown on the screen
Change Management	PRB2030123	Intermittent Issue with Change Task Auto-Cancellation on Production
Change Management	PRB2032087	The Change Models onChange client script 'Change Model: read only state On hold' fires if a value hasn't changed
Change Management	PRB2035924	Standard changes created from a problem aren't linked to the parent task
Change Management	PRB2037424	CreateChangeLandingSNC._getStdChgSubCategories bypasses ACL and catalog user criteria for Standard Change category filter
Change Management	PRB2057998	'No slots found for 90 days' info message displays in the Change Management API
Change Management	PRB2067778	The change manager and change owner can't clear the checkbox for an unauthorized change
Change Management	PRB1994240	Translation issues in the Conflict Checker Progress modal window
Change Management	PRB1997537	Attachments added on the 'Modify standard change template' form are lost and don't display on the template or change request
Change Management	PRB2000859	There's incorrect 'State' values when using 'Copy Change' on emergency changes
Change Management	PRB2004568	There's a 'Change Schedule' filter issue
Change Management	PRB2005865	When users run the playwright test 'ChangeRiskAsmtDirtyForm_IT', after saving, it redirects to a blank page
Change Management	PRB2061434	There's duplicate task record reloads and unexpected list view queries during change request creation/updates
Client Scripts	PRB2023743	Client script behavior isn't the same in Australia and Yokohama
Client Scripts	PRB2023743	Client script behavior isn't the same in Australia and Yokohama
Cloud Provisioning and Governance	PRB1982662	There's an inefficient query to the cmdb_rel_ci table in the script include 'ServiceAccountLDCMapping', which causes a performance bottleneck during cloud event processing
Cloud Provisioning and Governance	PRB1992231	In Cloud Provisioning and Governance, a change request remains in an 'open' state, but close notes should be updated like before
Cloud Provisioning and Governance	PRB1994016	Using parentheses in an order form's data values breaks Json processing during provisioning
CMDB CI Class Manager	PRB1937991	CI Class manager behavior for domain separation
CMDB Data Manager	PRB2030582	CMDB Workspace does not show correct Cis in retire policy when using Portuguese language
CMDB Data Manager	PRB1980074	Data Manager's 'Retire', 'Archive', and 'Delete' policy execution times are degraded by at least >8%
CMDB Health Dashboard	PRB2022903	OOM/High memory utilization in Orphan Health Job
CMDB Health Dashboard	PRB2057249	There's integer overflow in RequiredProcessor/RecommendedProcessor when failure_threshold is set to Integer.MAX_VALUE
CMDB Health Dashboard	PRB1976306	The Health Dashboard displays only 1,000 configuration items (CIs) for services
CMDB Health Dashboard	PRB1999729	CMDB Health Dashboard data isn't displayed in the 'Service' view for Business Service, Technology Management Service and Service Offering, even though they are selectable options
CMDB Identification and Reconciliation	PRB1975531	Include extra checks on the 'Add Certification Role To Manager' business rule
CMDB Identification and Reconciliation	PRB1993104	In CMDB Health Scores, it displays 100% on the pie chart when the main number is 99%
CMDB Query Builder	PRB2004460	Queries created in custom scopes have missing report columns
CMDB Query Builder	PRB2020428	CMDBGroup. getAllCIByDomainId silently under-populates svc_ci_assoc when start-node pagination crosses multiple batches
CMDB Query Builder	PRB2019871	CMDB Query Builder doesn't support ^NQ (Global OR) inside a node filter
CMDB Query Builder	PRB1986239	A CMDB group with saved query V2 execution only loads two batches with 'Load More Results'
CMDB Query Builder	PRB2003920	Calls to the 'CMDBGroup' API don't include Query Builder results for any query exceeding glide.cmdb.query.max_results
CMDB to CSDM Data Synchronization	PRB2036380	Legacy mapping fields are not part of the update set in PRB1999885, so the CI is updated back to wrong life cycle combination after an update to the CI
CMDB to CSDM Data Synchronization	PRB1999885	Re-activation of several life_cyle_control records must support user requests
CMDB to CSDM Data Synchronization	PRB2000037	ActionRecordList.setReferenceValue rejects valid autocomplete selections for translated reference_key fields in non-English languages
Code Signing	PRB2014768	Increase the code signing validity window maximum from 60 minutes to 4 hours
Code Signing	PRB2014831	Scheduled scripts incorrectly appear in 'Update Set Signature States'
Code Signing	PRB2014833	Enable digest creation for users with the code signing role
Column Level Encryption	PRB2006384	Attachments from the sn_si_incident table are created with a different hash
Column Level Encryption	PRB1978716	Encryption isn't applied correctly for comma separated list values in a Glide record query for IN and NOT_IN clauses
Column Level Encryption	PRB1979815	An encryption state fails to set be set to '6' when installing the FEE plugin
Column Level Encryption	PRB2005360	On an encrypted HTML field, getElement(fieldName) returns a GlideElement with a value of 'null' instead of an empty string (''), causing the condition ge == null to evaluate as true
Communities	PRB2009909	Forum and forum permissions list pages are slow to load
Communities	PRB1487727	'Moderation Banned Keyword Filter' isn't working for keywords in other language
Communities	PRB2003810	Views in Event Content are displaying as '2,147,483,648'
Communities	PRB2012517	Community filter prevents French words from being used, but it shouldn't
Communities	PRB2014706	Search at community doesn't work for a particular user
Communities	PRB2023547	Accessibility_Community Portal_My community Profile - 4.1.2 'Name', 'Role', 'Value_Tabs' are announced as 'selected' on focus when navigating with the tab key
Communities	PRB2023596	On the 'Community' portal, 'Ask a Question' and 'Info and Relationship' label association issues and a verbose screen reader announcement
Communities	PRB2025205	Topics options cannot be deselected using mouse
Communities	PRB2025267	The Browse forums button fails to describe its expanded/collapsed state
Communities	PRB2025489	2.1.1 Keyboard_ESC key does not close the dialog
Communities	PRB2025841	Selected state of Grid/List view buttons is not announced
Communities	PRB2025886	In the Community portal, the focus indicator isn't clearly visible on the Email User button
Communities	PRB2032101	Accessibility_Community Portal_My community Profile - 4.1.2 Name, Role, Value_Incorrect role announced
Communities	PRB2058056	Community Blog table cell padding is silently reset to 0px when a post is viewed, even though the padding is saved correctly in the underlying data
Communities	PRB2058595	In the Community portal, headings skip levels on the 'Earning Points' page
Communities	PRB1773760	The scale of an image becomes longer in the vertical mode of a mobile browser
Communities	PRB1994813	Adding HTML in a community question using TinyMCE causes the content to take over the entire page
Condition Builder	PRB2033581	Data visualization in Condition Builder isn't displaying fields for dates as it does in the Core UI
Condition Builder	PRB2009232	Angular directive, which is part of the NG Filter Widget, has duplicate elements IDs in Condition Builder
Condition Builder	PRB2031746	'??' appears when saving filter criteria
Condition Builder	PRB2033984	When the user filters between last year and one year ago, the last two years are displayed
Condition Builder	PRB1958222	There is a missing an unordered list mark-up for breadcrumb links on the 'Incident_list.do' page
Condition Builder	PRB1967309	Filter conditions on a list isn't correct when the link from Platform Analytics dashboard has filter conditions saved in another language
Condition Builder	PRB1972846	Show a message to the user when there is a postgreSQL exception on running a filter with over 65k records
Condition Builder	PRB1996851	An AI Agent tool condition doesn't support relative operators in filter queries
Condition Builder	PRB2000227	There's CSS misalignment on the Save Filters button
Condition Builder	PRB2002711	'Duration' fields throw a warning error for any operator with values between 12~31 days
Condition Builder in Core UI	PRB2032005	The dot‑walk (branch) icon is not visible when the reference field label exceeds a certain length
Condition Builder in Core UI	PRB1936913	Filter condition 'Created on last Month' is not working properly
Condition Builder in Workspace	PRB2026306	Issue with translations in Variables Lookup for platform analytics Data Visualization
Condition Builder in Workspace	PRB2051562	'Is a' (Instance Of) operator in Condition Builder
Condition Builder in Workspace	PRB2005883	In the Workplace Central schedule view, users can access filters that they're not supposed to
Condition Builder in Workspace	PRB2008223	The sn-editor-textarea component duplicates ^ when used in a javascript: prefix
Configuration Management Database (CMDB)	PRB2037178	A relationship editor (child) entry incorrectly displays a '*' suggested marker when only the parent direction is configured in cmdb_rel_type_suggest
Configuration Management Database (CMDB)	PRB1992684	CMDB Query Builder with the system language set as Japanese displays empty results
Configuration Management Database (CMDB)	PRB2020295	INSERT_NOT_ALLOWED_FOR_SOURCE incorrectly classified as a partial error causes the cmdb_ire_partial_payloads table to bloat and an out of memory (OOM) error
Configuration Management Database (CMDB)	PRB2017567	There is an infinite loop in PartialPayloadProcessor when the payload size limit is exceeded on the first record of a batch
Configuration Management Database (CMDB)	PRB1944067	Unexpected behavior from the field after submitting the condition in the certification 'Template for Desired state audit' type
Configuration Management Database (CMDB)	PRB2017461	There's MULTI_MATCH errors when duplicate rows exist in cmdb_rel_ci for non-dependency relationships
Configuration Management Database (CMDB)	PRB1981400	Support skipping gateway DB tables when fetching the related item count from de-duplication tasks
Configuration Management Database (CMDB)	PRB1942648	The 'Calculate app services missing data' job runs for an extended duration
Configuration Management Database (CMDB)	PRB1996218	sys_object_source table indexes grow to extreme sizes (one to four TB combined) within days of a rebuild due to continuous last_scan timestamp updates on every scan cycle
Configuration Management Database (CMDB)	PRB2010187	CIUtils _getImpactedServicesFromAffectedCIs() performs unbounded aggregation against svc_ci_assoc, causing JVM out of memory at scale
Configuration Management Database (CMDB)	PRB2011691	IRE doesn't update the 'Duplicate_of' field when CIs are identified on lookup rules
Configuration Management Database (CMDB)	PRB2016876	There's no supported way to fully disable the Dependent CI Management feature
Configuration Management Database (CMDB)	PRB2018505	The multiSource last_discovered field is not updated even when the CI is updated
Configuration Management Database (CMDB)	PRB2021367	Implement totals calculation for the group view when applying a class filter qualifier configuration
Configuration Management Database (CMDB)	PRB2028831	Switching to Service Graph Workspace breaks UI macros to open CIs in CMDB Workspace
Configuration Management Database (CMDB)	PRB2029435	Application Service Wizard error when creating relationships
Configuration Management Database (CMDB)	PRB2034768	CMDB Health AuditProcessor has long-running queries/sys_idINnull
Configuration Management Database (CMDB)	PRB2051060	CIUtils _getImpactedServicesFromAffectedCIs() performs unbounded aggregation against svc_ci_assoc, causing JVM OOM at scale
Configuration Management Database (CMDB)	PRB2051917	There's an error: 'Element type 'javascript:gs.beginningOfYesterday' must be followed by either attribute specifications, '>' or '/>''
Configuration Management Database (CMDB)	PRB2057723	Duplicate sys_properties record causes csdm.lifecycle.sync.between.ci.and.asset.activated to default to true instead of false
Configuration Management Database (CMDB)	PRB2059184	Identification and Reconciliation Engine (IRE) switches existing CI classes
Configuration Management Database (CMDB)	PRB2063266	The 'CMDB Data Management' task remained active even though the state is 'Closed Incomplete'
Configuration Management Database (CMDB)	PRB1814757	In CI Class Manager, users without the application picker can't update entries associated with tables outside the global scope
Configuration Management Database (CMDB)	PRB1969944	The business rule 'CSDM Data Sync on removed association' is overrided by managedByGroup on a CI
Configuration Management Database (CMDB)	PRB1973978	In the 'Dependency' view, the CI context menu isn't translated
Configuration Management Database (CMDB)	PRB1980267	There's a cmdb_data_source _last_update discrepancy
Configuration Management Database (CMDB)	PRB1981182	Identification and Reconciliation Engine (IRE) reclassification tasks don't include internal payload values
Configuration Management Database (CMDB)	PRB1986775	IRE throws missing dependency errors for dependent CIs when glide.identification_engine.skip_sys_object_source_matching property is enabled
Configuration Management Database (CMDB)	PRB1992630	The 'Relationship' formatter displays duplicate entries in the 'Tree' view due to manual endpoint connections
Configuration Management Database (CMDB)	PRB2002478	For a CMDB task in the Data Manager policy, approvals are sent to inactive users
Consumable Assets	PRB1985572	New images added via Consumable Model aren't returned in a portal's AI search
Contextual Search	PRB2010418	An admin user isn't able to add more additional resources to the search context (cxs_res_context_config) table
Continual Improvement Management	PRB1988563	A Continual Improvement Management (CIM) manager/coordinator is unable to see options for the type field on a new improvement initiative (sn_cim_register) record
Continuous Integration/Continuous Delivery (CI/CD) API	PRB2004839	Publishing a scoped application to the app repo that contains a delete to sys_ui_form doesn't generate the correct payload, and when the application is installed, it doesn't delete the record
Contract Management	PRB2040201	Assets covered on a contract aren't added through an Multiple Record Associator (MRA) pop-up
Contract Management	PRB1988765	The Hardware Asset Workspace 'Renew Contract' pop-up isn't working as expected
Contract Management	PRB2005081	The 'Life Cycle Stage' and 'Life Cycle Stage Status' fields aren't correctly imported from the source Excel file if the fields are in Japanese
Contract Management	PRB2032028	The currency field 'Payment Amount' on ast_contract adds two decimal places (x100)
Contract Management	PRB2051900	'Please verify or update the conditions of this contract renewal:' is hardcoded
Core UI Interactive Filters	PRB2007031	Applying the filter in the Dashboard shows 'Some applied options are currently unavailable' when the filter options have a comma ',' in the value
Core UI Interactive Filters	PRB1996683	Support of dependent fields in cascading filters for both reference and choice type-fields
Core UI Interactive Filters	PRB2008024	Support for dependent fields in cascading filters for both 'Reference' and 'Choice' fields
Core UI Responsive Dashboards	PRB2019649	Exclude legacy dashboards from the 'PA Indicator Recommendation Calculator Job'
Core UI Responsive Dashboards	PRB2052870	Every login session creates a error log: 'Could not find portal page with ID: null' '*** Script: Could not find portal page with ID: null: no thrown error''
Core UI Responsive Dashboards	PRB1993682	'This report has been migrated to a visualization' banner is shown when the unified property is false
Core UI Responsive Dashboards	PRB2004289	After a dashboard is duplicated, translated tab names disappear and add one more tab
Core UI Responsive Dashboards	PRB2005720	The CoreUI dashboard selector triggers excessive ACL checks
Cost Management	PRB1907331	Expense lines record against the wrong cost plan, expense type, and cost type, which causes a difference between exported reports and tables in SPM
Crew Operations	PRB1988513	Users are unable to remove or add crew members from a 'Crew' list in Customer Service Management workspace, and it throws 'Record selection required'
Currency Administration	PRB2055746	The 'Currency' field value is multiplied by 100 in the advanced filter in workspace
Currency Administration	PRB2057817	After the Australia upgrade, the currency component forces a minimum of two decimal places for zero-decimal currencies (for example, VND)
Currency Administration	PRB1985059	ChoiceListGenerator.getChoiceList() doesn't retrieve the choices of a child domain for a user on its parent domain
Customer Operations for Customer Service Management	PRB2051783	The 'Account query for customer' Business Rule is recursive
Customer Service Core	PRB2060592	Screen reader announces the content information in Guided Setup as a table, needs role='presentation'
Customer Service Core	PRB1978133	Query rules on the alm_asset table restrict record access to users with the wm_agent role in Field Service Management
Customer Service Core	PRB2003966	The 'Description' field on a case is read-only for all users
Customer Service Management	PRB2033708	'Interactions' is applied to the sn_customerservice_case table instead of 'Interaction' resulting in an invalid query
Customer Service Management	PRB2028756	While upgrading from Yokohama to Zurich, a skipped error occurs
Customer Service Management	PRB2056140	The user can't delete forum permissions using the 'Delete' option
Customer Service Management	PRB2062954	Creating knowledge from a case doesn't populate the kb_issue field
Database Compaction	PRB1922509	The 'DB Compaction' job left triggers and the 'TMP' table behind after a node restart stopped the job
Database Compaction	PRB1972914	The 'DB Compaction' job doesn't support tables without the sys_id column
Database Indexes	PRB1975183	Creating an index on a few columns with an already existing column causes a drop of the redundant index and a 'AccessExclusiveLock' on a table
Database Indexes	PRB1938499	If an element is in a compound index, modifying the max_length on a table to > 255 throws a SQLException
Database Indexes	PRB2051109	ColumnStore index creation fails to create via UI
Database Indexes	PRB1891295	'Drop Index' functionality wasn't following the complete drop index process
Database Indexes	PRB1966408	There should be validation or guardrails on Index via UI
Database Persistence	PRB1853004	Oracle 'GroupBy a reference field' in Korean fails and throws a syntax error
Database Persistence	PRB2052093	There's a three-way deadlock between Preferences, TableDescriptor, and TableRotationExtension, which causes node restarts in production
Database Persistence	PRB2052227	The fix for PRB1939323 does not cover when sorting on a translated field that is not directly on the table
Database Persistence	PRB2034868	GlideAggregate setWindow(), setLocation(), and getLocation() are ineffective on Zing (TEXTQUERY) keyword search queries
Database Persistence	PRB1962784	Property glide.db.alter_large_table_threshold can't be set large enough
Database Persistence - Data Access	PRB1969193	SELECT isn't generated correctly for a script when a business rule is active with ORDER BY for Postgres
Database Persistence - Data Access	PRB1985672	Executing a 'Select' statement with more than 64K items inside of an 'in' clause fails
Database Persistence - Data Access	PRB2037003	TableUpgrade.updateDictionaryReadOnlyOption throws NPE during source control install
Database Persistence - Data Access	PRB1928920	ScheduleDateTime extending String (and mapped to VARCHAR) causes string comparison instead of DateTime comparison in SQL queries
Database Persistence - Data Access	PRB1982857	An incorrect RLQuery SQL is generated when a hybridized table is included
Database Persistence - Data Access	PRB1769558	Reparenting should poll up to 60 seconds, checking every 5 seconds for fields to become valid when deleting from the alias table
Database Persistence - Data Access	PRB2005985	Dot-walk queries with identical field names generate incorrect SQL when the referenced field is a synchronized field in CMDB
Database Persistence - Data Access	PRB1939121	WhereClause isn't correctly identified when language translations are enabled for a catalog variable with reference to sc_cat_item
Database Persistence - Data Access	PRB2000129	In RaptorDB, there's a syntax error or access rule violation detected by the database: 'ERROR: cannot cast type timestamp with time zone to numeric Position: 23'
Database Persistence - Data Access	PRB1967640	Clean up the dangling temp table
Database Persistence - Data Access	PRB1988680	While initializing a RecordHierarchy, path update events should not be recorded for processing
Database Persistence - Data Access	PRB2011712	Gs.now() generates incorrect SQL if glide.sys.date_format property is dd-MM-yyyy
Database Persistence - Data Access	PRB2012968	Syntax error or access rule violation is detected by the database when ordering by GlideDBFunctionCaseBuilder
Database Persistence - Data Access	PRB2021472	A text-search query combined with a HAVING-based related-list condition (count = 0) silently logs an SqlException but returns 0 results
Database Persistence - Data Access	PRB2032070	TableChunkCopier.java doesn't update Postgres sequences in copy()
Database Persistence - Data Access	PRB1752546	There's a splunk error: 'column 'sys_trigger0.sys_id' must appear in the GROUP BY clause or be used in an aggregate function'
Database Persistence - Data Access	PRB1922843	The CMDB Data Manager Policy and Attributes view are not showing
Database Persistence - Data Access	PRB1943465	'Is Not' with multiple 'OR' Conditions results in incorrect results
Database Persistence - Data Access	PRB1965015	QueryBreadcrumbs ChoiceList generation can lead to memory issues when ran on a very large QueryStrings
Database Persistence - Data Access	PRB1969971	The postgress database function fails if it needs to cast string to an integer
Database Persistence - Data Access	PRB1976716	Querying and ordering by a reference field when referencing a rotated table doesn't work
Database Persistence - Data Access	PRB1980790	The 'SUBSTR' function is case sensitive on RaptorDB
Database Persistence - Data Access	PRB1989461	Attempts to reconcile a RH in pending_create or pending_initialize states should repost those events
Database Persistence - Data Access	PRB1995000	The generated SQL based on variables 'variable_sys_id' CONTAINS 'value' doesn't join the referenced table
Database Persistence - Data Access	PRB1995281	Instant alter on a large table times out after 3 minutes and enters an infinite DDL retry loop, and is an upgrade blocker
Database Persistence - Data Access	PRB1995482	Filters aren't applied on some cyphers
Database Persistence - Data Access	PRB1887006	Duplicate tables with different capitilization cause migration validation failures
Database Persistence - Data Dictionaries	PRB2015274	Enhancing VIndexCreatorTable to allow read-only access in v_index_creator.do
Database Persistence - Data Dictionaries	PRB2030283	Failure to insert a record into sys_trigger leads to clogging of the DB with temporary tables
Database Persistence - Data Management	PRB2076226	Automated Test Framework (ATF) test_execution rollback context is set to 'invalid/error' for runtime execeptions
Database Persistence - Data Management	PRB2026557	The 'Delete All Records' UI action uses legacy RecordUtils script include (deleteMultiple) to delete data instead of creating a Data Management Delete Job
Database Persistence - Data Management	PRB1971093	One-time update/delete job conditions shouldn't contain Javascript
Database Persistence - Data Management	PRB2016600	DmRuleBacklogEstimationJob has a count timeout and causes outdated 'Records in Backlog' in the Data Management console
Database Persistence - Data Management	PRB2016927	Avoid reparenting the 'Columnar' archive table with a documentID reference after restoring a record
Database Persistence - Data Management	PRB2022327	Data Management Console fails to load live archive object storage data
Database Persistence - Data Management	PRB2045306	Live Archive should not be installed on RaptorDB Pro instances until the product is ready
Database Persistence - Data Management	PRB2052226	CompactionUtil table exclusion for doesn't exclude cmdb$par1/cmdb$par2
Database Persistence - Data Management	PRB1894495	The 'Glide clone' API isn't generating delete statements for a hybrid table
Database Persistence - Data Management	PRB1989825	The Data Management 'Delete' job isn't changing state even when the job fails due to lack of permissions with the temporary user 'data.management.admin.user'
Database Persistence - Data Queries	PRB2036970	Contains / Does Not Contain filter operator returns no results on string-with-choices fields in child table lists on PostgreSQL instances
Database Persistence - Data Queries	PRB2000631	A large sys_id optimization returns incorrect results (glide.db. first_pass_ sys_id_list.enable)
Database Persistence - Data Queries	PRB2015830	UpdateMIUserLastUsedTime scheduled job is failing with GlideSQLException in postgres instance
Database Persistence - Data Queries	PRB1983339	QueryTermParser shouldn't throw a null pointer exception on a bad input
Database Persistence - Data Queries	PRB1988313	'Group by' doesn't work in the 'List' view for inactive choice values for choice columns
Database Persistence - Data Queries	PRB1998163	When CMDB has over 1664 columns across all partitions, RaptorDB won't support a fully hydrated 'SELECT' projection
Database Persistence - Data Scale	PRB1998815	Default semaphore get stuck on org.postgresql.jdbc.ResourceLock.obtain
Database Persistence - Data Scale	PRB2025452	Query routing categories are not mapped to a RR pool are disregarded, and queries tagged with the category get routed to 'primary' by default
Database Persistence - Data Scale	PRB1986698	A query is routed to a read replica even though the table has been migrated to gateway
Database Persistence - Data Scale	PRB1974343	A query hint isn't including the change number and is causing the hint to be ignored
Database Persistence - Data Scale	PRB2074822	A node thread is hung in setTimerTask within reentrant lock MariaDB
Database Persistence - Data Scale	PRB1920786	There is an excessive WARN message from DBResourceUsageSyncSweeperJob for a pool without sys_status
Database Persistence - Data Scale	PRB1941471	Logging for only the primary_hash in the application logs
Database Persistence - Graph	PRB2017435	The cypher graph query generates an invalid SQL JOIN ordering when the 'Before Query' rule injects dot-walk conditions on extended tables
Database Persistence - Graph	PRB2021889	GlideRecord.setCategory() is used in a way that prevents routing to read-replica databases
Database Persistence - Graph	PRB1975735	Duplicate query executions for sys_user during sample script iteration/execution
Database Persistence - Graph	PRB2007566	com.glide.db.DBGraphApiException has an error executing cypher
Database Persistence - Graph	PRB2064975	The sub graph time increased ~200ms
Database Persistence - WDF	PRB2076449	A node can't start if there's a 'Formula' field on sys_user
Database Persistence - WDF	PRB1971442	[Non_Sys_ID_Support] IllegalStateException thrown when executing GlideDBQuery on non_sys_id table
Database Persistence - WDF	PRB2040034	In Australia, all database columns that start with a number have 'yy_' added to the start of the name, causing a syntax error
Database Rotation	PRB1954418	A sys_created_on filter doesn't work for a shard-type rotation
Database Views	PRB2062500	In the 'Database' view, a 'Where' clause validator incorrectly flags boolean-to-boolean field comparisons as invalid, causing an error and a hung report filter picker
Database Views	PRB1971341	'Before query' business rules don't run on database views on a domain separated environment
Database Views	PRB1981902	The Raptor DB view has mixed case prefix and '.' combination errors out
Data Fabric Table Glide Services	PRB2002718	Handle the entitlement check of the new ZCC App
Data Management Console	PRB1949832	The 'Physical Table Stats Gatherer' job runs long due to an influx of a query with the hash 943940198
Data Management Console	PRB1979259	The data on Data Management Console (DMC) is inconsistent when the 'Stats gatherer' job runs
Data Management Console	PRB2030039	'Physical Table Stats Gatherer' is triggered, which does 'UNION ALL' for rotated tables
Data Management Console	PRB2069750	The 'Driver' table list for sys_attachement in Data Management Console (DMC) doesn't refect actual attachement sizes
Data Management Console	PRB2077418	'Physical Table Stats Gatherer' job logs handled per-table failures at ERROR
Data Management Console	PRB1974031	A repeated query with the hash -423529530 comes up when running stats gatherer
Data Management Console	PRB1976888	StatsGatherer isn't collecting stats when it runs in parallel with a SNC provision job
Data Management Console	PRB1995608	The 'Attachment' table size is not shown, or is shown incorrectly, in the top 10 largest tables
Data Policies	PRB1987139	The Data Policy 'required fields' message doesn't use table extension field label overrides
Data Privacy (Classic)	PRB2019088	The deAnonymize API non-deterministically leaves anonymized tokens (for example, GAIC_xx) when overlapping patterns are configured
Data Privacy (Classic)	PRB2040595	Post-clone anonymization of child workers is incorrectly cancelled due to parent job type mismatch
Data Privacy (Classic)	PRB2025404	DataPrivacyCacheManager cache refresh holds Preferences lock and waits on ReplicationAdvisor causing instance to hang in Glide.init
Data Privacy (Classic)	PRB2031271	Rollback of a scheduled anonymization job doesn't refresh the activity stream UI for 'Journal' fields (work_notes, comments)
Data Privacy (Classic)	PRB2001965	'Run once' Data Privacy jobs take a long time to complete on large tables
Data Privacy (Classic)	PRB2003489	Validation throwing DATA_PRIVACY_API_ERROR_001 should only be performed if there's an active privacy policy
Data Snapshots	PRB2009990	'Show records' shows scores one day ahead for a daily source
Data Snapshots	PRB1999238	There's a node outage due to an out-of-memory error as a result of a memory bloat in ScriptableCDCDataCollector .jsFunction_mineAllChanges()
Date Picker	PRB2064283	Date picker in indicator in Platform Analytics doesn't work as expected when the language is changed to German in Australia
Date Picker	PRB2054724	A date field (glide_date) fails to save when the session language is French and the date format is dd-MMM-yyyy
Decision Table (Family)	PRB2015239	A decision table Excel export fails when input column names contain special characters
Decision Table (Family)	PRB1974061	Delegated developer (sn_dd_XXXXX_decisiontables) can't add the 'Result' column
Delegated Development and Deployment	PRB2061071	GlideRecordSecure is slow when querying [sys_email] as a non-admin user with the delegated_developer role
Demand Management	PRB2020276	The 'Create Epic' UI action doesn't work in Australia
Demand Management	PRB2015551	Assessment Notification for Demand doesn't trigger as expected
Demand Management	PRB2018621	The 'Identify Similar Demands' UI action fails to find similar demands because the AI Search table indexes don't work
Demand Management	PRB2035713	There's issues creating monetary benefits from a non-monetary benefits related records
Demand Management	PRB2000827	When deleting a decision (dmn_decision) record in a project, the fields 'WBS' and 'WBS Order' are calculated for the remaining decision records
Dependency Views	PRB1882781	The relationship between nodes always shows up as 'Depends on::Used by' even though the relationship in cmdb_rel_ci is different for Dependency View
Developer Sandboxes	PRB2054240	The scheduler claim mutex (sys_mutex) isn't sandbox-aware and forces DSB nodes to contend for a cluster-wide lock, causing scheduled-job pickup delay
Developer Sandboxes	PRB1982247	The 'DSB oauth' flow fails for instances with a custom url configured as an instance URL
Developer Sandboxes	PRB1844461	Sandbox initialization errors may cause the inability to create sandboxes on RaptorDB
Developer Sandboxes	PRB1995018	NowMQ messages can be claimed by an unexpected recipient
Developer Sandboxes	PRB2015080	The scheduled flow inherited from the main instance does not run automatically on the sandbox instance
Developer Sandboxes	PRB2029089	Users are rerouted to a base instance when using the 'Change update set' link
Developer Sandboxes	PRB1978622	Post clone DSB recovery fails to start
Discovery	PRB1746232	Schedules attempt app/basic authentication credentials outside of the credential alias configuration
Discovery	PRB2012212	Discovery status stale path skips the phase transition for multi-phase behaviors
Discovery	PRB1898499	ColdFusion application server discovery error
Discovery	PRB1669009	PatternSummaryLogger produces too many logs, causing unnecessary RAM (Risk Assessment Methodology) usage
Discovery	PRB2023232	Some Sybase processes running on Linux don't meet the classifier conditions to trigger the sybase pattern, resulting in an incomplete Discovery
Discovery	PRB1885616	During the serverless Nutanix PrismCentrals schedule discovery, the execution of all the patterns with the same IP are shown in the discovery log
Discovery	PRB1614055	Uinterruptible power supply (UPS) discovery does not populate 'Discovery Source' and 'Most Recent Discovery' for alarms, inputs, and outputs
Discovery	PRB1998432	The 'Create OS SW Record' business rule fails because the cmdb_sam_sw_install table is missing
Discovery	PRB1936267	The warning log 'Other TCP connection states found: ['TIME_WAIT','SYN_SENT']' appears during Windows Discovery
Discovery	PRB2009621	Sub account (LP) deletion strategy is retiring logical datacenter CIs
Discovery	PRB1988150	The IP duplicate/jail mechanism interferes with the new counting mechanism
Discovery	PRB1988376	Pattern log errors are inserted into an automation_error_msg without checking automation_error_msg_blacklist
Discovery	PRB1979188	DeviceL3Mapping SI is ignoring the 'glide.discovery. L3_mapping.use_location' property
Discovery	PRB2059465	Discovery patterns fail to launch for sub-accounts/datacenters when glide.discovery.retire_stale_accounts is turned on
Discovery	PRB1998033	A cluster_status is marked offline when the CIs under this cluster are discoverable
Discovery	PRB1982938	Discovery via Just Enough Administration (JEA) isn't working when the CNG certificate is used
Discovery	PRB1677745	The 'Virtual Computer Check' business rule is not creating 'Virtualized by:: Virtualizes' relationship
Discovery	PRB2028276	Errors in the System Log / Error Log observed since Zurich reading 'Failed trying to execute on connection– Duplicate Key Violation in discovery_cloud_temp_results Table'
Discovery	PRB2029131	Discovery isn't updating the install status of VMware vCenter instances [cmdb_ci_vcenter] to 'installed'
Discovery	PRB2031465	APC UPS sensor incorrectly populatrs battery_last_replaced on cmdb_ci_ups with the discovery run date instead of the value returned by the device
Discovery	PRB2004209	An itil user gets a CloudWizardDiscovery permission error on a change request state change
Discovery	PRB1918575	Users need visibility into the 'full' version on windows systems, including revision
Discovery	PRB1950473	The VMware vCenter VM Tags probe fails SSL certificate validation when Discovery is run directly against the vCenter instead of a host, as the FQDN is not discovered and the probe enforces SAN validation using the IP address
Discovery	PRB2009180	The 'Parse File' operation fails with unparseable date on AIX hosts using istat
Discovery	PRB2011984	The refresh member accounts process doesn't correct broken cmp_discovery_ldc_config references
Discovery	PRB2015096	There's excessive MID logging due to sensitive data redaction
Discovery	PRB2018247	Incorrect handling of install status for VDIs in the 'Cascade deprovisioned status to server' business rule
Discovery	PRB2020524	There's duplicate Runs On :: Runs relationships created between the Application CI (cmdb_ci_appl_generic) and the host server (Windows server)
Discovery	PRB2022233	The UI actions 'Export VMs Information ZIP' and 'Export vCenter Hardware ZIP' cause out of memory errors and the node restarts when the GLAS plugin isn't installed
Discovery	PRB2022485	MID Server fails to parse CI Types payload due to label attribute type conflict caused by CMDB tables containing a label column
Discovery	PRB2024628	TLS/SSL certificate probes for FTP servers on port 21 are never triggered
Discovery	PRB2030659	Amazon AWS Resource Inventory Pattern is not LP and takes long to run
Discovery	PRB2031993	SVC storage server duplication via discovery
Discovery	PRB2033794	SNMP Discovery does not create or update printer supply records for CIs classified as cmdb_ci_mfp_printer
Discovery	PRB2034157	NetApp Storage Cluster-Mode delay caused by credential cycling in NetAppConnectionFactory.java
Discovery	PRB2039407	Azure Cloud Discovery processes retired LDCs, causing duplicate AKS pattern triggers and schedule cancellation
Discovery	PRB2053688	When cascasing 'Operational Status' from a virtual machine instance to a server, it won't work for 'onInsert' and the relationship types 'Instantiates' and 'Instantiated by'
Discovery	PRB1573302	Cloud Discovery for vCenter with multiple datacenters creates a duplicate relationship
Discovery	PRB1647808	Prevent the CIM identity sensor from setting an incorrect IP address and location for remote devices
Discovery	PRB1658857	Discovery infra should provide a way for the pattern to detect whether an error occured
Discovery	PRB1698977	Discovery is not fully supporting Solaris LDOM server discovery
Discovery	PRB1880029	The installed software retrieval process for Windows Discovery is breaking even if one software component has a registry issue, resulting in an inefficient way of pulling data
Discovery	PRB1924560	The SDK is out of date
Discovery	PRB1924698	Improve the memory usage of Shazzam when discovering tens of thousands of devices that have the WBEM port open and 'delay_wbem = true (default)'
Discovery	PRB1930417	Solaris software installed via IPS are not discovered by base instance Solaris installed software
Discovery	PRB1950428	Improvements needed in the credential-less NMAP discovery to add additional options for receiving better guesses/results
Discovery	PRB1957772	The IP collection summary is unable to reflect the new subnet after the update
Discovery	PRB1971406	The 'Get Process' step doesn't work when the 'Command Line' filter and 'Use ACC connection' is used
Discovery	PRB1975580	The 'Discovery - Update Range Item IP List' business rule is slow
Discovery	PRB1980172	Discovery creates software install records with blank display names
Discovery	PRB1993041	The Application Dependency Mapping (ADM) probe returns a malformed payload with an error: 'EvaluatorException(new ProbePostProcessor('
Discovery	PRB1993522	There's broken doc links on the Discovery configuration console
Discovery	PRB1994473	CI-type information on a Discovery's patterns' table list view doesn't match what is found when users open the pattern in Pattern Designer
Discovery	PRB1998440	Users are unable to populate the 'Name' field for Dynamic Resource Scheduling (DRS) Virtual Machine (VM) configuration CIs via Discovery
Discovery	PRB2001732	discovery_status is set to 'Complete' when launching cloud probes
Discovery	PRB2002210	There's an invalid query during Oracle GLAS discovery
Discovery	PRB2003122	The Amazon Web Services (AWS) resource inventory box pattern stopped launching after Zurich for a non-US date format
Discovery	PRB2005671	Citrix License Server is recognized on non-Citrix devices
Discovery	PRB2005737	ACL is blocking a base instance table after installing the Discovery Core application
Discovery	PRB2006310	VMware License Keys are incorrectly associated with retired vCenter during Standalone ESXi Discovery
Discovery	PRB2007003	Discovery Anomaly Detection incorrectly adds 24 hours to the reported duration if the time format is 12 hour and the discovery schedule spans midnight
Discovery	PRB2007308	IIS Discovery Pattern incorrectly maps multiple hostnames to a different virtual directory due to a substring match in the 'Filter by Hostname' step
Discovery	PRB2007670	Discovery Schedule is consistently stuck for over two hours at SSHTerminalInteractiveCommand
Discovery	PRB2008329	When Discovery fires discovery.completed and discovery.canceled events multiple times, any 'run after' schedules are triggered twice
Discovery	PRB2008562	Citrix Discovery pattern doesn't populate the 'Version' field
Discovery and Service Mapping Patterns	PRB1917730	Collect middleware data for the weblogic pattern extension for Oracle GLAS because it times out when running 'find commands in some environments
Discovery and Service Mapping Patterns	PRB1956770	WMQ On the Unix pattern (Step 3: Check process name to match runmqlsr) is not finding two IBM MQ manager instances
Discovery Probes and Sensors	PRB1762069	StorageReconciler for Fibre Channel (FC) is chatty, consider having this toggleable with a system property
Discovery Schedule	PRB2004914	Slow queries observed with query hashes 1628558267 and 1211341402
Document Intelligence Unified Backend	PRB2018937	Local naively checks for empty text rather than 'blank' when classifying PDF pages for DocReader
Document Management	PRB1972043	The Document Template PDF creation throws a Null Pointer Exception when the template contains a table of contents
Document Management	PRB1973823	The redaction tool is failing to apply the blackout to the specified section, and instead places it randomly
Document Management Services	PRB2033668	The 'Document Display' component displays different message button tooltips
Document Viewer	PRB2021741	When printing a PDF from the $viewer.do UI page, an extra page is appended to the end of the PDF in the print dialog.
Document Viewer	PRB1609880	The 'Attachments' content in Knowledge Articles is misaligned for IOS device Mobile view
Document Viewer	PRB1707280	A small lag while loading the document in an iFrame while using the Document Viewer in Now Mobile
Domain Separation	PRB2039046	Domain Selector displays duplicate domain names in Recent Selections after re-opening the domain picker
Dynamic Scheduling	PRB2052021	Auto-assignment doesn't work if locations from the task or agents don't have a valid latitude/longitude
Dynamic Translation for Agent Chat	PRB2032934	Agent Chat is unable to identify if Dynamic Translation is enabled/not (only) when the Live Agent is in a non-global domain
Dynamic Translation for Agent Chat	PRB1988564	If Dynamic Translation for Agent Chat (DTAC) translation fails from agent to requester, the original message isn't sent
Dynamic Translation for Agent Chat	PRB1973276	Dynamic translations aren't working in Agent Chat at the end of a conversation in the 'Internal Transcript' field
Dynamic Translation for Agent Chat	PRB2030959	When using the live agent in Now Assist Virtual Agent (NAVA), the disclaimer message at the bottom is dynamically translated based on the agent's session language
Dynamic Translation for Agent Chat	PRB1973276	Dynamic translations aren't working in Agent Chat at the end of a conversation in the 'Internal Transcript' field
Edge Encryption	PRB2052514	Service Operations Workspace displays an error when a task is saved which contains an empty multi-row variable set, making saving impossible
Edge Encryption	PRB2016789	Edge Encryption mass decryption job doesn't support tables with edge encrypted data inside a field value
Edge Encryption	PRB2037206	Form fails to load in Workspace when encrypted String field contains line breaks
Edit List Columns	PRB2033875	After removing columns from the 'Personalize fields' on the Project Workspace 'All Projects' list, the 'Number' field hyperlink disappears
Email Notifications	PRB1948259	Select All and Delete buttons aren't working in Email Viewer
Email Notifications	PRB1997659	There's duplicate recipients in email notifications in HR Records
Email Notifications	PRB2019162	Introduce batch support for subscriptions in NotificationRecipientBuilder
Email Notifications	PRB2036855	Agent workspace case emails display multiple 'To' names if the email recipient has multiple contact records
Email Notifications	PRB2010416	In CSM/FSM configurable workspace, adding attachments from the record within compose email doesn't work
Email Notifications	PRB1994854	For an inbound action, required roles isn't working as expected
Email Notifications	PRB2016579	The email body disappears when the email is composed from workspace
Email Notifications	PRB1998487	In an HR scoped application in the Workspace UI, the Email Client configuration 'recipient qualifier' displays all the domain user email addresses instead of displaying the specific email domain as configured in Recipient Qualifier
Email Notifications	PRB2003838	The size of the Send email button was reduced after a Zurich upgrade in legacy Agent Workspace
Email Notifications	PRB2034124	Empty error message when sending an email reply from Workspace with too many attachments
Email Notifications	PRB2054658	Users report receiving notifications regardless of if they're turned off in user preferences
Email Notifications	PRB2009860	Users subscribed to a notification aren't included in the recipient list
Email Notifications	PRB2017604	Opening the notification window from the Preferences profile takes a long time
Email Notifications	PRB2031156	Email notification header contains space
Email Notifications	PRB2035138	A delegated user doesn't receive emails in which they are CC'd
Email Notifications	PRB1905337	The Send email button is not workin and no error is shown
Email Notifications	PRB1970107	There's an issue with adding an email template in Zurich
Email Notifications	PRB1971931	glide.smtp.fail_message_ids is not honored if the email server sends 'SendFailedException'
Email Notifications	PRB1984794	Ignored inbound emails are updated in the target table
Email Notifications	PRB1985232	Emails are continually processed when using the 'glide.email.test.user' property
Email Notifications	PRB1988946	'Compose email' in a workspace isn't updating the font family and size on the editor toolbar when a email client template is applied
Email Notifications	PRB1995722	A user is getting a 'Not Authorized' message to send an email error on Email Client
Email Notifications	PRB1996368	A Now Assist pop-up model header doesn't get translated
Email Notifications	PRB1997184	Duplicate cmn_notif_message records are created from the 'Preview Notification' functionality
Email Notifications	PRB1997575	When updating attachments in the 'Email compose' window, the 'Email saved' event isn't triggered
Email Notifications	PRB1997699	The 'Approval Activity' section on a requested item approval request email is incorrect
Embedded Help	PRB2036697	Plugin dependency 'com.glide.scope.access.restricted_caller' missing in the app-help-setup plugin file
Embedded Help	PRB1912461	Default values for properties in an instance must change due to the docs' site URL change
Employee Relations Case Management	PRB2028528	The ER case with the 'Agent Can Add An Approval' HR Service case option functionality does not work
Employee Taxonomy Framework	PRB2007083	Users can't edit the system property taxonomy.category.new_content_job_last_run
Encryption	PRB1996287	When the set_value property is turned off, several CLE data types (journal field, translated field, phone number, etc.) might get clear text data
Encryption	PRB1995748	A migration job incorrectly creates an active EFC when there's unmigrated data and the EFC has been inactivated by the user
Encryption Support	PRB1992606	Duplicate Attachment EFCs are created for tables
Encryption Support	PRB1993181	Flow session cloning (PFSessionClone) needs to load all roles, including snc_internal
Event Management	PRB1975037	An impact calculation throws an exception when a parent isn't inherenting cmdb_ci_service_auto
Event Management	PRB2022546	Tag based group is created with single Alerts where em_agg_group points at two alerts
Event Management	PRB1994838	The EIF Listener 'Source' field isn't correctly set for incoming events, and the extParam variable is inaccessible in JavaScript
Event Management	PRB1999707	An app node crash occurs due to OutOfMemory (OOM), and GroupingDebugLogger accumulates log messages even if logging is disabled
Event Management	PRB2015198	Alert activities aren't displaying correctly for the 'Maintenance' field
Event Management	PRB2017829	A fix script incorrectly marks event rules as UI16 incompatible
Event Management	PRB2034593	An event field mapping rule from the type 'Map field' using regex causes an error in event processing
Event Management	PRB2034657	An alert can be reopened automatically and be active while its CI is in maintenance, but the maintenance flag stays false
Event Management	PRB2037796	Impact calculation throws an exception when parent isn't inherenting cmdb_ci_service_auto
Event Management	PRB2040257	Maintenance reset to false by CMDB maintenance check on alerts with no CI associated
Event Management	PRB2053994	There's a null pointer exception in AlertWorkNotesHandler .updateWorkNotesAnd SilentSaveOfClosedAlert
Event Management	PRB1927273	The cleanup job does not delete em_alert_history records that have no 'Alert' reference
Event Management	PRB1930730	The graph reuse mechanism in CMDB grouping saves graphs that can contain CIs of more than 4 hops distance
Event Management	PRB1949662	An error is logged when building tag-based services
Event Management	PRB1971718	Slow query in the 'EvtMgmtAlertActions' script include from lines 35-40
Event Management	PRB1980951	When text-based grouping is turned on, tag-based grouping doesn't work consistently
Event Management	PRB1990100	EM disable/enable jobs fix scripts unnecessarily manipulate the upgrade_safe value during installation and upgrades
Event Management	PRB1990107	EvtMgmtAssignment GroupChoiceListBuilder fails when there are user groups with an empty name
Event Management	PRB1996008	Sometimes adjacent alerts aren't grouped even if there is a matching definition
Event Management	PRB1997290	Alert binding fails with an error: 'CI Reclassification not allowed from class: [cmdb_ci_service_by_tags] to [cmdb_ci_service_auto]'
Event Management	PRB1998979	A Dynatrace alert correlation rule script makes long running queries
Event Management	PRB2008110	MID Server isn't processing V1 traps
Event Rules	PRB1892804	Multiple event rules are not always overriding the first binding rule
Excel Web Service	PRB2010401	The number of records in the exported Excel file is greater than in the list view (sp_rectangle_menu_item) under certain conditions
External User Self-Registration	PRB2028497	The id = sn_user_registration page is missing vertical paddings on mobile view
External User Self-Registration	PRB1980450	For external user self-registration, ACL records created at configuration weren't registered into an update set
Field Normalization	PRB1981660	Field normalization creates duplicate sys_audit records
Field Normalization	PRB1997370	Field Normalization cuts the version number, such as 8.1.0 turning into 8.1
File-based Discovery	PRB1928550	The FBD doesn't run on onprem instances until properties are manually updated
File-based Discovery	PRB2014793	File-based discovery doesn't terminate the background PowerShell process on the target host containing undefined environment variables (%JAVA_PATHS%)
Filter Conditions	PRB2052369	Translation isn't rendered correctly in the breadcrumb
Filter Conditions	PRB1967809	The 'Edit condition' query always shows zero results until the workspace is refreshed
Flow Engine	PRB2003199	Flow execution reporting level reverts to BASIC on sub-production instances
Flow Engine	PRB2033276	Waiting flows that are cancelled do not cancel the queued up restart trigger/event
Flow Engine	PRB2034281	Flow remains in synchronous execution mode after quiescence, preventing background resumption if the flow goes to MID
Flow Engine	PRB1982949	A dot-walked value returns a string instead of a reference when it fails on MID
Flow Engine	PRB1944199	The slow query hash 177839002 against sys_flow_context_inputs_chunk is triggered by the table cleaner
Flow Engine	PRB1943894	Looping over records using 'built in iterator' is significantly slower than the normal GlideRecord iteration
Flow Engine	PRB2033890	Absolute transform doesn't work with comparators
Flow Engine	PRB1957527	The cmn_location 'Changed' fields are empty when the name changes
Flow Engine	PRB2012194	When submitting a catalog item request, the assigned data-pill that contains a double-quote value on a single-line-text variable throws an OpException error
Flow Engine	PRB2037518	On the 'Foreground' API, the strict release thread 'should' logic should be revisited
Flow Engine	PRB2058235	The flow action 'Wait For Email Reply' output returns blank email content in subsequent flow steps
Flow Engine	PRB2073745	Revert the change to sys-property so users can enable full reporting for flow executions in production
Flow Engine	PRB1898270	The action error evaluation is failing for Engine-V2
Flow Engine	PRB1903832	'Not defined' is returned from fd_data in Flow Designer
Flow Engine	PRB1909229	The SubFlow Output value not retrieved properly in the main flow for the output type 'True/False' when the output is not assigned
Flow Engine	PRB1913532	The approval policy input type 'reference' causes decision failure in the 'Apply change approval policy' flow action when used in a sub-flow
Flow Engine	PRB1929065	The Engine V2 FlowPlanRetriever compiles and runs the main snapshot when it should really only compile and run the latest snapshots
Flow Engine	PRB1978315	There's a RunTimeException on an incorrect value set to 'property' with the Mutex 'Retry' feature
Flow Engine	PRB1983279	A subflow fails when 'Run as role' contains a missing/empty child role
Flows	PRB1849850	JDBC Step results cannot be used in in-line scripts with Engine V2
Flows (Family Channel)	PRB1961996	The flow record update action updates sys_translated_text only after the instance is updated to Zurich
Flows (Family Channel)	PRB2004148	In ServiceNow Studio, editing custom scoped git-enabled flows results in an error: 'Flow failed to autosave. Use Force save to save your work'
Flows (Family Channel)	PRB2030036	Error handler is not working for a particular flow
Flows (Family Channel)	PRB1865994	A new 'p tag' line is added to the HTML Field from the flow
Flows (Family Channel)	PRB2027716	After changing the 'Decision' table result label, the flow still uses the previous result's label
Flows (Family Channel)	PRB1819248	A newly added transform pill breaks compilation when run from the FlowPlanRetriever
Flows (Family Channel)	PRB1861007	Unable to fetch the Lookup select box variable value in the flow
Flows (Family Channel)	PRB1920739	The 'Template Value' type subflow input fields along with other fields are not all applying when the input is used later in the flow
Flows (Family Channel)	PRB1944355	The 'Wait for' condition should not register the monitor event when it failed to register the record watcher
Flows (Family Channel)	PRB1954202	Nested complex objects don't preserve dropped pills
Flows (Family Channel)	PRB1969548	The subflow output with an array object is corrupted after the Zurich upgrade
Flows (Family Channel)	PRB1970251	This script is filling in Array.Object with mandatory children, and fails to publish
Flows (Family Channel)	PRB1975298	After moving a flow from one instance to another using an update set, the flow variable label changes to match the variable name
Flows (Family Channel)	PRB1984442	A deeply nested DataStream action causes a property update to fail due to the size
Flows (Family Channel)	PRB1990001	Calling 'sn_generative_ai. GenAIStatsUtil(). logStats(inputs);' logs double entries in sys_gen_ai_usage_log
Flows (Family Channel)	PRB2014125	Remove the use of javascript prefixed reference qualifiers
Form Controller	PRB1798884	The sys_highlighted_value_condition translated name / field doesn't work in the Service Operation Workspace
Form Controller	PRB1974940	An incorrect flow stage is displayed in Service Operations Workspace
Form Controller	PRB1990803	Users are unable to toggle checkboxes on system properties UI pages
Form Controller	PRB1945740	The focus does not automatically shift to the error message in Operational Technology Service Management
Form Controller	PRB1971831	There's inconsistent use of 'sysId' vs 'sys_id' for multiInstField, which causes confusion and issues
Form Controller	PRB1984646	In Service Operations Workspace, an info message saying 'Article expired…' populates twice when opening approval records
Form Templates	PRB1833484	A workspace template with a currency-type field fails to apply
Form Templates	PRB1974503	The 'List Edit' sidebar in a workspace fails to load when a form has an html_script field
Form Templates	PRB1867105	There's a template issue on the sn_csm_case_digest_cas table
GlideAggregate API	PRB1854398	Date filter and drilldown are not working for Business Calendar
GlideAggregate API	PRB1886789	GlideAggregate and enableSessionLanguageJoin is not consistent for Reference and Translated Text field defaults
GlideRecord	PRB1958518	A Null Pointer Exception is thrown if a table has a GlideElement WikiText type field and queries at startup before extension points are loaded
GlideRecord	PRB2019311	An empty sys_class_name causes a GlideRecord('') exception, breaking workspace cascade delete
GlideRecord	PRB1784511	insertOrUpdate isn't working with optional field names
GlideRecord	PRB1943503	Unexpected behavior when selecting tags as conditions in an SLA
GlideRecord	PRB1983484	isNewRecord always returns true for Glide Vars
Global Ranking	PRB2035527	Users aren't able to delete a scrum task from cross-scope
GraphQL API	PRB2014020	Transactions are cancelled by other transactions in the manager landing page on CSM/FSM workspace
GraphQL API	PRB2036180	GlideGraphQL exception encountered processing path: /GlideRecord_Mutation/
GRC Platform Plugins	PRB2019351	On final approval of policy, a generated KB article is not published
GRC Platform Plugins	PRB2029047	Users are unable to create m2m records between business process and business application
Guided Tour Designer	PRB2036938	While using the guided tour for Accessibility Preferences, the tour fails when navigating to the Theme step
Guided Tour Designer	PRB2039102	Guided Tours don't auto-launch for context $pa_dashboards_overview
Guided Tours	PRB2026800	Content is output multiple times within a dialog, resulting in a redundant announcement of the same information for screen reader users
Guided Tours	PRB1849439	The keyboard tab focus on the homepage is moving outside of the tour dialog, causing the dialog remains open, which is incorrect
Guided Tours	PRB1868181	The arrow symbol (triangular shape) on the 'Tour' boxes is displayed as a square in high contrast mode for Guided Tours
Guided Tours	PRB1976416	Guided tour cancelation makes it so users can't tab through the page
Guided Tours	PRB1978526	In Guided Tours, sys_embedded_tour_guide.name isn't using a translatable field type, and is therefore hardcoded
Hermes (Family)	PRB2027080	KafkaTopicManager does not unwrap ExecutionException to check for TopicExistsException
Hermes (Family)	PRB1922260	External port test runs when it shouldn't
Hermes (Family)	PRB1986687	ACL prevents topics being listed in hermes_topic_inspector for users without elevated privileges
Horizon Component Library	PRB2034563	Localization support is needed for unsupported locale
Horizon Component Library	PRB1972389	Specific date values are announced in an incorrect language in the workspace
Horizon Component Library	PRB1998471	Strings interpolated in the parameters of the message '{fieldType} is {error}' are hardcoded
Horizon Dropdown Component	PRB1997821	The cursor isn't a pointer on dropdown items
Horizon iFrame Component	PRB2074065	Users get an error when trying to access the iFrame related configurations
Horizon Tabs Component	PRB2040694	Ribbon tab title hidden in workspace when using Hebrew language
Horizontal Portal Capabilities for Customer Service	PRB2046081	User registration from the CSP portal is giving error, 'There was an error proccessing the Link. Please use a valid link.'
Horizontal Portal Capabilities for Customer Service	PRB1995963	The portal language picker isn't turned on in Business Portal and Consumer Portal
Horizon Textarea Component	PRB2035441	SOW issue with scrolling on worknotes on ticket, the behavior works fine in any yokohama Instance
HR Service Delivery	PRB2004808	checkForActiveActivitySets() doesn't treat skipped dependencies as complete in combination and trigger, and there's a permanent journey stall after a Zurich upgrade
HR Service Delivery	PRB1998455	Choices of multi-row variable sets (MRVS) aren't translated in the rich description of an HR case created from a record producer
HR Service Delivery	PRB1980586	The 'Short Description' and 'Description' are wiped/removed when trying to mark the HR Case as 'closed incomplete' from HR Agent Workspace
HR Service Delivery	PRB1970902	'Mark When Complete' is hardcoded in the Agent Workspace for HR Case Management for i18n
HR Service Delivery	PRB1990683	Dot-walked fields are automatically updated with '<span class='errored-field' style='color:#ff0000;'>'
HR Service Delivery	PRB2008764	HR case SLA fields (sla, sla_breached) updated via seperate Business Rules can cause values to become out of sync due to race conditions in some environments
HR Service Delivery	PRB2011430	When attempting to perform any save action, HR Tasks aren't being saved becuase the Business Rule 'Prevent wrong catalog item on HR tasks' aborts the action
HR Service Delivery	PRB2012496	Optional signing of HR Documents doesn't work as expected
HR Service Delivery	PRB2021314	The 'Cancel' UI action in an HR case checks for 'mandatory' after the case is canceled
HR Service Delivery	PRB2023321	In HR Agent Workspace, an HR case can be cancelled without adding a work note, causing 'undefined' to be automatically logged in the conversation section
HR Service Delivery	PRB2027103	After PRB1887400, some locales are still not working
HR Service Delivery	PRB2028166	There's a hard-coded sys_id in the script include 'hr_case'
HR Service Delivery	PRB2035975	Email resolution isn't working for some sn_hr_core_case_benefits tables
HR Service Delivery	PRB2037504	Unable to deactivate HR Total Rewards COE due to cross-scope access policy error
HR Service Delivery	PRB2037937	HRI Ticket Attachments Widget Enforces 24 MB, ignoring system attachment size property
HR Service Delivery	PRB2052632	The 'header_config_*' fields are missing from the sn_hr_core_service table in Zurich and Australia
HR Service Delivery	PRB2055531	HR tasks are created even though the HR case is closed
HR Service Delivery	PRB2059380	The pop-up message that displays when selecting the Close complete button or when closing the parent HR case needs to be changed
HR Service Delivery	PRB2069346	HR Agents are able to see ER cases in Workspace
HR Service Delivery	PRB1938687	Changes face upgrade issues from PRB1832992
HR Service Delivery	PRB1970021	Slow ACL time on a case
HR Service Delivery	PRB1979275	There's HR Agent Workspace performance issues for non-admin HR users
HR Service Delivery	PRB1987521	Matching knowledge_base file names causes upgrade issues
HR Service Delivery	PRB1998977	On HR Agent Workspace, there's a checklist item duplication issue
HR Service Delivery	PRB2006529	HR Cases aren't included in the average prediction precision indicator
HR Service Delivery Case Management for Lifecycle Events	PRB1992914	The wf_activity 'Check if there is at least one recipient' returns false, causing the notification not to be sent
HR Service Delivery Case Management for Lifecycle Events	PRB2006348	HR case number is occasionally empty due to missing global qualifer
HR Service Delivery Case Management for Lifecycle Events	PRB1974924	The HR Case form shows unnecessary lifecycle activities when using the 'Update Selected' menu
HR Service Delivery Case Management for Lifecycle Events	PRB1997601	Skipping an HR task then selecting any hyperlink or refresh page incorrectly redirects to the skipped HR task form
HTML Field Type Editor	PRB2010848	The Crtl+Shift+F shortcut for fullscreen rich text field also tries to create a favorite when used in a workspace
HTML Field Type Editor	PRB2016008	Images added via drag and drop into an HTML field don't automatically render height and width, causing the images to display incorrectly
HTML Field Type Editor	PRB2021973	Cross-origin email links are unable to be loaded and displayed
HTML Field Type Editor	PRB2038473	Read-only HTML fields on forms display raw HTML
HTML Field Type Editor	PRB2039485	Unexpected behaviour observed In HTML Field Editor when font family is changed to Verdana
HTML Field Type Editor	PRB1977891	For HTML-type fields, the field size of the columns appear to be shrunk on forms after an upgrade to Zurich from Xanadu
HTML Field Type Editor	PRB1979148	There's an Otto context menu UI issue for a read-only field
HTML Field Type Editor	PRB1988905	When a link is selected from the Incident Variable Editor, it doesn't work and throws a console error
HTML Field Type Editor	PRB2000052	The first letter in an HTML field in a modal disappears
HTML Field Type Editor	PRB2000167	In HTML-type fields, help text at the bottom is truncated depending on the window or screen size
HTML Field Type Editor	PRB2008279	In the Business Continuity Workspace, when a user selects 'Undo' in any tab in the documentation, it replaces the data from another tab
HTML Sanitizer	PRB2060677	GlideElementTranslatedHTML doesn't sanitize HTML content when saved in a non-default language via setDisplayValue()
HTTP Client	PRB2023445	Outbound requests failures caused by certificate validation errors aren't propogated transparently to the REST step
HTTP Client	PRB2031497	A rest step sees Norwegian characters in the XML response body from an external API with incorrect encoding
HTTP Client	PRB2062121	MID Server REST calls fail with 'No issuer certificate found for the MID server' after upgrading to Australia, which is caused by single leaf validation
HTTP Client	PRB1914462	There's a warning log 'Invalid cluster size -1, will return'
HTTP Client	PRB1986204	The 'Test' UI action on the sys_soap_message_function table causes large table handling query against ecc_queue and causes memory contention
Identification and Reconciliation API	PRB2004173	A certification audit produces incorrect failed results for first and last records when a template has reference-based related list conditions
Identification and Reconciliation API	PRB2051724	Unreferenced records in cmdb_ire_partial_payloads_index
Identification and Reconciliation API	PRB2026445	Dark Mode renders unreadable text in Duplicate CI Remediator
Identification and Reconciliation API	PRB1968047	The sys_object_source lookup/IRE de-duplication forces re-identification instead of using source_native_key
Identification and Reconciliation API	PRB1988933	Identification and Reconciliation Engine (IRE) logging debug level logs as 'warn level' logs in the syslog table
Identification and Reconciliation API	PRB2034883	Users can add or edit identification rules for hardware's child classes while dynamic IRE is enabled
Identity	PRB2001109	There's a high CPU load on DB due to primary_hash = -1114401198 and primary_hash = 96485436 SQl queries from sys_security_table _level_audit_ %_processor job
Identity	PRB1988754	NHIUserTrackerDAO has a cache (sys_mi_user_cache ) which is storing GlideDateTime objects
Identity	PRB1995909	An inheritance role map link is missing on sys_user_has_role
Import Set API	PRB1891108	Provide a property to easily import a transform map
Inbound API Integration Usage Framework	PRB1997896	HttpServletRequest is recycled during long transactions, which causes unhandled exceptions in HttpRequestAttributeAccessor
Inbound API Integration Usage Framework	PRB2000222	Integration Filter used to measure API Access Volumes is not applied to SOAP and JSONv2 requests
Inbound Email Actions	PRB2005410	Inline PDFs aren't visible via CSM Workspace Activity for sn_customerservice_case records
Incident Communications Management	PRB1991657	Communication tasks are unable to send when recipients are populated in the 'BCC' field
Incident Management	PRB2019059	Child incidents aren't reopened upon reopening the parent incident without the plugin 'Incident Management Best Practice - Kingston', but the message indicates otherwise
Incident Management	PRB2021749	The 'incident autoclose' business rule Major Incident Management plugin check returns false
Incident Management	PRB1978573	Error displayed while creating an Interaction in Service Operations Workspace (SOW)
Incident Management	PRB2002744	A business rule on the incident_alert table references a non-existent 'incident_manager' field
Indicator Management	PRB2052998	When the indicator library name ='None' with no data, sometimes data displays intermittently on some columns and rows
Innovation Management	PRB1600044	Have the 'Cross button' functionality to delete the category on idea portal if the user wants to remove the particular category from the list
Install Base Management	PRB1995911	There's a cross-scope issue with Product Catalog Management Core and Customer Service Install Base Management for the 'setWorkflow' API
Instance Clone (Family)	PRB1710330	When grouping by profile on clone profile exclusions, the grouping is not getting the name as its a calculated field
Instance Clone (Family)	PRB1905909	When setting a script in clone_cleanup_script table to active=false, the same script remains active=true in the clone_profile_cleanup_scripts_list table
Instance Data Replication (IDR)	PRB1780273	There's a NullPointerException (NPE) in the IDRProducerJob which prevents the cursor from advancing and halts all replication
Instance Data Replication (IDR)	PRB1629098	Make futures synchronous to avoid batch timeout errors
Instance Data Replication (IDR)	PRB1980394	'Active' turned off replication sets aren't properly turned off
Instance Data Replication (IDR)	PRB2004240	Instance Data Replication (IDR) issues with batched seeding with CDATA-embedded declarations
Instance Data Replication (IDR)	PRB2004487	Can't produce on 'Bidirectional Discrete Replication Set' (Producer Side) after failover
Instance Data Replication (IDR)	PRB1866436	Payload errors sometimes overrun the replication status, causing seeding to not process properly
Instance Data Replication (IDR)	PRB1885869	Legacy IDR jobs flod the logs with error messages when they can't reach Kafka via bootstrap
Instance Data Replication (IDR)	PRB1994487	There's log message flooding: 'java.net.UnknownHostException'
Instance Scan	PRB2022691	Instance Scan Linter Check fails on sys_module with an error: 'Rhino error: missing ; before statement'
Instance Scan	PRB2009023	In Australia, an instance scan executed with an update set option doesn't get considered and runs a full instance scan
Instance Scan	PRB2063319	The check 'Deprecated API: Encrypter usages in Dictionary table' can sometimes time out on larger sys_dictionary row sizes
Instance Scan	PRB1981277	An instance scan table check returns significantly fewer results than actual matching records
Instance Scan	PRB2007287	DB dump captures the contaminated sys_status row (glide.instancescan.queue.status='upgrade paused') when the server shutdown races with the active ScanQJob
Integration Authentication	PRB2017510	API policies aren't applying to scripted REST message
Integration Hub	PRB2027484	wdf_operator > sn_mcp_client.viewer should be under the condition 'if plugin'
Integration Hub	PRB2034438	Terminal attachment is processed before non-terminal attachments
Integration Hub	PRB1960752	Set skip_scheduled_cleanup to 'false' after the data stream completes
Integration Hub	PRB2006931	The error message is not cleared out when the retry is successful and the retry status code is 200
Integration Hub - Import	PRB1820505	Complex object parsing doesn't un-escape JSON
Integration Hub - Import	PRB1898557	Issue using the Scheduling - Advanced Setup button from the ellipsis (...)
Integration Hub Spokes	PRB2032333	Docker Spoke gets installed without a license and the user is unable to upgrade or uninstall
Integration Hub Steps for Action Designer	PRB1948807	The REST step resource path is not automatically encoded when certain characters are used, and throws a 'Malformed URL encountered' error
Integration Hub Steps for Action Designer	PRB1982989	In a Secure Shell (SSH) step in Flow Designer, it isn't possible to set the checkbox 'Long Running' from a data pill
Internationalization Features	PRB2036601	Fix country entries in core_country table to be UTF-8 compliant
Internationalization Features	PRB2027846	Changing the country in the user preferences doesn't check the user's permission
Internationalization Features	PRB1977673	The timezone in the user's preference isn't synched with the user profile's timezone
Issue Auto Resolution for Virtual Agent	PRB1909776	Issue Auto Resolution (IAR) for HR links takes points to incorrect pages
ITOM Cloud Services	PRB2056002	'sn_itom_cloud_svc.itomgateway_url' and 'sn_itom_cloud_svc.hermes_topic_config_state' system properties do not set 'ignore cache'
IT Service Management Foundation License Control	PRB2021436	Instances should not get license restriction ACLs
JVM at Scale	PRB1993002	The add SecurityLogFileHandler stale lock recovery logs to a system log for improved visibility
Key Management Framework (KMF)	PRB1986102	Fix/disable IPKI KMF diagnostics job to reduce the performance impact on downstream services
Key Management Framework (KMF)	PRB2007037	A duplicate Instance Key Encryption Key (IKEK) is active in the instance after a future rotation date
Key Management Framework (KMF)	PRB1920598	The update set is creating a new entry upon re-loading the 'Health' page
Key Management Framework (KMF)	PRB2010589	Scheduled script (sysauto_script) fails to access the Crypto Module when the default module result is track and no module access policy is present
Key Management Framework (KMF)	PRB2014313	Nodes taking long time to load CrytpoCore initialisation during startup
Key Management Framework (KMF)	PRB2037034	Instance PKI Certificate Generator fails with 'badly formatted directory string' due to non-RFC-compliant DN escaping in X500ValueEscaper
Key Management Framework (KMF)	PRB2039893	Crypto Specification record is incorrectly created in Global scope instead of the active customer-created application scope
Key Management Framework (KMF)	PRB1844755	The wrong Dare key is supplied to Bagheera and it doesn't return a clear error message
Key Management Framework (KMF)	PRB1876955	The usage of glide encrypter is disallowed on the instance, and arror message is shown while decrypting the KMF data
Key Management Framework (KMF)	PRB2001586	Asymmetric module key generation produces a certificate in sys_certificate, which is named either in the vault (or self-signed) format
Knowledge Base Self-service Portal	PRB2009324	Top category panel doesn't initially announce its state as expanded or collapsed
Knowledge Base Self-service Portal	PRB1992681	The category facet widget has nested interactive controls
Knowledge Document Management	PRB2008412	Out of memory issue occurs due to a recursive call in KnowledgeImportDocxExtractor.java
Knowledge Graph (Family)	PRB2021133	Knowledge Graph (KG) description deactivator triggers long-running queries, causing HLL spikes
Knowledge Management	PRB1988597	An article body displays an improper view when sn_km_center. glide.knowman .ece.enable is turned on
Knowledge Management	PRB2031464	The Knowledge Base Article (KBA) text is not visible in the workspace
Knowledge Management	PRB2009818	The Recall button isn't displayed for the author of the article in Service Operations Workspace
Knowledge Management	PRB2033473	An article title isn't displayed in the Knowledge Article print view (sysparm_media=print) from Service Portal on the Australia release
Knowledge Management	PRB1981519	When opening a KB from a widget (Knowledge Article Content), it spins and doesn't open the article
Knowledge Management	PRB1980011	Article template creation displays an error message: 'The u_kb_template_kcstemplatenew table extends the kb_knowledge table. Please update the 'Text Index' field on kb_knowledge to apply it to ALL tables that extend it'
Knowledge Management	PRB1999255	A Knowledge article search doesn't work correctly after a Zurich upgrade
Knowledge Management	PRB1982194	The Word add-in displays a blank white panel when an associated Knowledge Article is retired
Knowledge Management	PRB1982380	kb_knowledge ACLs with dot walk conditions throw an exception with AI Search
Knowledge Management	PRB2023217	Error when adding the trigger table 'Knowledge Feedback Task' due to read access / invalid table error
Knowledge Management	PRB2000452	The Edit button isn't visible in any of the previous versions of the articles in workspaces
Knowledge Management	PRB1984675	An error is observed when accessing an AQI survey via Knowledge Center
Knowledge Management	PRB2031718	In Localization Workspace, the Translation State displays as 'Untranslated' when it's already translated
Knowledge Management	PRB1989283	m2m_kb_to_ block_history_list displays the state of article as 'outdated' instead of 'published'
Knowledge Management	PRB2034553	When users navigate to a 'Retired' Knowledge article on Service Operations Workspace, the Edit button doesn't appear, meaning users can't republish the article
Knowledge Management	PRB2036133	An insert of a translated version of a KB article doesn't work even after a successful translation
Knowledge Management	PRB1990998	Selecting 'machine translate' on a source article with knowledge blocks is overriding translated block content
Knowledge Management	PRB1991565	When the 'glide.knowman. allow_retire_block' property is set as false, the Retire button in Service Operations Workspace isn't working but works in the backend
Knowledge Management	PRB2054635	Previous Knowledge Articles are transitioned from Outdated to Publish to Outdated when a new version is created with Publish Flow
Knowledge Management	PRB2058707	When a user selects 'New' from a Knowledge article list in a workspace, the article interceptor/page intermittently renders blank on the second or subsequent attempt
Knowledge Management	PRB2010512	The visible label is missing for the rich text editor of the 'Post comment' control
Knowledge Management	PRB2014935	KB Portal's image dimensions don't match with the Native UI
Knowledge Management	PRB2015462	Knowledge curation tasks don't get the frequently appearing words in this collection
Knowledge Management	PRB2015975	Service Portal KB article comments don't update in real time for non-admin users, so a manual refresh is required to see new comments
Knowledge Management	PRB2018387	For 'How To' Knowledge articles, the 'View Version' action for an older version displays the more recent version's contents
Knowledge Management	PRB2020599	The ACL m2m_kb_task.read contains incorrect JavaScript
Knowledge Management	PRB2031997	A knowledge article's expiring URL has to be encoded prior to setting in the email notification
Knowledge Management	PRB2032910	File Attachment field doesn't display 'Update'/'Delete' after checkout knowledge record
Knowledge Management	PRB2033275	Users with the knowledge_manager and knowledge_admin role cannot retire KBs if they are granted the kcs_candidate or kcs_contributor roles
Knowledge Management	PRB2034151	Back link on Portal (Widget: HRM Back button) doesn't work in certain situations
Knowledge Management	PRB2035570	There's a typo in the 'Knowledge Article Content' widget
Knowledge Management	PRB2037078	When try to create a translation of a KBB knowledge block in fire wind water, the system redirects to a KB article creation page
Knowledge Management	PRB2037824	The pop-up to select relevant tasks doesn't appear after selecting 'Yes, draft with Now Assist' from the knowledge base
Knowledge Management	PRB2041434	Images get misaligned when creating Knowledge Base articles from Word using the ServiceNow Knowledge plugin, resulting in formatting differences compared to the original document
Knowledge Management	PRB2056155	The template in Platform UI doesn't get a part of the string after the specific characters in the created Knowledge Article
Knowledge Management	PRB2056884	Stars aren't inline when the 'Rate this article' string is long and text spacing adjustments are applied
Knowledge Management	PRB2059555	In the kb_2_kb table, it's possible to link an outdated version of a Knowledge article with its published version
Knowledge Management	PRB2061599	When populating the set default 'Knowledge' field values field in Knowledge Base for the 'Article Body' field, it's reflecting raw HTML in the Knowledge records
Knowledge Management	PRB2061624	Knowledge articles are rendered with H1 and then H3 HTML tags, skipping H2 tags and breaking the conventions for semantic HTML
Knowledge Management	PRB1931158	Knowledge Management's Microsoft Word add-in date has format issues
Knowledge Management	PRB1932445	The article body is read-only when the article is in the 'Published' state for the Knowledge Management MS Word add-in
Knowledge Management	PRB1947403	The order of headings is not semantically correct in the 'Knowledge article' page
Knowledge Management	PRB1969189	In Zurich, the uploaded CSM portal logo is not being scaled proportionally
Knowledge Management	PRB1971125	The replacement article re-direction in workspace is not working when a user does not have 'Can Contribute' rights to the retired article
Knowledge Management	PRB1975028	A Knowledge article view isn't properly aligned
Knowledge Management	PRB1976461	The Knowledge Platform Analytics' dashboard (sys_id= b3574e38d b038740 c4f2f9151 d9619d2) is missing
Knowledge Management	PRB1976775	A KB's article title is empty under the 'Event property values' column in the 'Article Title' report
Knowledge Management	PRB1982918	The 'Leave a comment' input is hidden off-screen on smaller screen sizes
Knowledge Management	PRB1985569	The knowledge_admin role is required to create an article in KB Submission
Knowledge Management	PRB1988136	Users can associate the same article as a related article from kb_knowledge
Knowledge Management	PRB1989983	There's a text alignment issue in a knowledge article's comment box on a portal
Knowledge Management	PRB1992747	Now Assist KB creation pop-up is unable to continue with the KB creation when no tasks are available for search
Knowledge Management	PRB1994363	In Service Operations Workspace, an article type 'wiki' displays blocks on a contexual panel, but in the in classic UI, if an article type is 'wiki', users don't see the 'Add block' option for knowledge articles
Knowledge Management	PRB1994541	In a KB search, the Language Filter icon button is unlabeled
Knowledge Management	PRB1995114	The media player doesn't have a visible keyboard focus indicator
Knowledge Management	PRB1996425	The KnowledgeUIActionSNC script include (lines 147–149) incorrectly references the current object instead of the articleGR GlideRecord object
Knowledge Management	PRB1997383	KFT Metrics display many records for a feedback task created from Knowledge Center
Knowledge Management	PRB1999848	Anchor tags ('#') in URLs are stripped from Word document imports in Knowledge articles
Knowledge Management	PRB2005385	Users are unable to preselect a knowledge base
Knowledge Management	PRB2007067	Knowledge articles with read access and without any user criteria configured aren't shown in the AI search results
Knowledge Management	PRB2008515	In CSM/FSM Workspace, duplicate knowledge article attachments are allowed on a case record
Knowledge Management for mobile	PRB1994919	There's duplicate tab focuse in a knowledge query facet
KPI Details	PRB2017652	Selecting KPI 'Details' records in Platform Analytics redirects to a blank page when glide.ui.polaris.experience is set to false
KPI Details	PRB2034337	Inconsistent Rounding for .5 Decimal Values Between Chart Tooltip and Score Display
KPI Details	PRB1997119	There's a discrepancy in KPI details when the time aggregation is set to 'By month AVG +' and has 'Include incomplete periods' checked
KPI Signals	PRB1794942	Excess logging is generated by pa.dc.collect. predictive.completed events
Language and Translations	PRB1790665	Date picker variables in portal glitch when making a selection in a French language session when 'Day of week' is set to Monday
Language and Translations	PRB1967655	The translation meaning, as seen with the Korean language, across all activity streams have become incorrect after upgrading to Yokohama
Language and Translations	PRB1968320	Tooltips in Virtual Agent icon labels have an extra space for Simplified Chinese and Japanese languages
Language and Translations	PRB1926412	The Japanese translation of 'not applicable' is '適用外' on scggrcplatformtest2 after upgrading to Xanadu
Language and Translations	PRB2038861	After Australia upgrade, the browser page tab doesn't translate when a user switches from English to another language
Language and Translations	PRB2056617	French translations are not working for base instance fields
Language and Translations	PRB1799497	Incorrect translation of 'Assign to me' to French-Canada in Service Operations Workspace in Washington DC
Language and Translations	PRB1883937	Incorrect translation TPRM for simplified Chinese
Language and Translations	PRB1910363	Translation correction for sys_message with the key value 'all agenda items' in the Candian French (Français) language
Language and Translations	PRB1921541	The Update Draft button is displayed incorrectly in the French Canada language for i18N Translation
Language and Translations	PRB1929651	Inconsistent German language translations in Service Operations Workspace (for example, 'Checkout')
Language and Translations	PRB1935676	The French Canada translation is incorrect when navigating to Portal User Preferences > Accessibility Enabled Option
Language and Translations	PRB1936568	The translation for the field opened_by in the task table in the French Canada language shows as 'Demandé par' instead of 'Ouvert par' in Yokohoma
Language and Translations	PRB1940200	French translations that could be reworked or that are not the right translations for i18n
Language and Translations	PRB1946134	The Workplace Service Delivery (WSD) space picker widget is not translating the 'Space' field correctly in the German language, and show as 'Leertaste' instead of 'Platz'
Language and Translations	PRB1950551	Wrong error message in French
Language and Translations	PRB1950834	The translation is incorrect for the Norwegian langauge
Language and Translations	PRB1951975	On the HR Agent Workspace homepage, the 'My team' tab label should be 'Mon équipe' in the French Canada language and 'Mi equipo' in the Spanish language because the translation is incorrect
Language and Translations	PRB1952106	When upgrading to Yokohama from Xanadu, the 'cat_item' field was translated from 'élément' to 'article' in the sc_req_item table
Language and Translations	PRB1955559	The translation is wrong by default
Language and Translations	PRB1962583	Several Spanish localization issues in the platform that impact usability and clarity
Language and Translations	PRB1965317	There's an incorrect German translation for the word 'as' in sys_ui_message
Language and Translations	PRB1966040	The German translation for 'Ist leer' must be corrected
Language and Translations	PRB1975283	The Japanese sys_ui_message on the UI page 'set_initial_selection_criteria' unexpectedly has HTML tags
Language and Translations	PRB1978205	After Zurich, the Portugese translation of 'all' is 'Tudo' instead of 'Todos'
Language and Translations	PRB1981007	The German translation for 'like' with the key 'like:to_like_a _comment_on _knowledge_article' is incorrect
Language and Translations	PRB1989996	There's an incorrect capitalization in the French tooltip for the 'List' view on the Employee Center 'Favorites' page
Language and Translations	PRB2000881	The Japanese translation on the 'Accept/Reject' pop-up is incorrect
Language and Translations	PRB2001057	Request for clarification on '%d' minutes translation to Português (Brasil)
Language and Translations	PRB2002782	In Now Assist, a chat deleted alert isn't properly localized
Language and Translations	PRB2004163	In Now Assist, the 'Delete chat' pop-up is untranslated
LDAP integration	PRB2033478	LDAP Browse displays incorrect record on first attempt due to null agent_correlator in LDAPDetailProcessor
Legacy Agent Workspace	PRB2020081	A workspace's sidebar preference doesn't persist
Legacy Agent Workspace	PRB2041402	Character counter issues in Workspace
Legacy Agent Workspace	PRB2001487	The 'Mandatory timer' field has a saving error in a workspace
Legacy Workflow	PRB1935953	An inconsistent workflow status is display for KB articles between template and parent tables
Legacy Workflow	PRB2035969	An extra '?' icon is displayed in the workflow context after an Australia upgrade
License Usage (Family Channel)	PRB1671807	There's no Reclaim button in the 'Removal Candidates' list view
Lifecycle Events	PRB2026077	Dependent activity sets are not getting triggered when completing activities after upgrade to Zurich
Lifecycle Events	PRB2013721	The 'Resume Case' UI Action doesn't work as expected for certain users
Lifecycle Events	PRB2018859	Ampersand '&' in Activity Field Mapping is not decoded as expected
Lifecycle Events	PRB1966460	Lifecycle Events builder tab focus via arrow keys moves to all interactive elements within the 'Activities' section
Lifecycle Events	PRB1966463	The keyboard focus moves outside the 'Are you sure you want to delete?' dialog when using the tab key
Lifecycle Events	PRB1976770	There's a dotwalking error: 'checkCompletionOfActivities ## Cannot find function isValid in object...'
List Administration	PRB2058580	Stage details pop-up does not align with workflow stage icons in workspace presentational list cell
List Administration	PRB1970036	List type data visualization doesn't show new lines (multi-lines)
List Administration	PRB2004140	Platform Analytics Report (PAR) data visualizations don't display data when grouped by tags
List Administration	PRB1890217	Selecting the dot-walked 'Document id' field from the list is emitting out the empty table in the payload
List Administration	PRB1582349	Currency values aren't displaying in the entered currency in a workspace hierarchical 'List' view
List Administration	PRB2007777	Grids contain an unnecessary tab, so when screen reader is enabled the arrow keys don't work until the user presses tab
List Administration	PRB1990590	'Table name cannot be null: java.lang.IllegalStateException' displays when opening the m2m 'Selection' page
List Administration	PRB2005018	There's a 'Show Matching' issue for date type fields on a workspace
List Administration	PRB1814129	Column filtering for tags should be supported
List Administration	PRB1991605	Date and time selection issues during inline edits
List Administration	PRB1999160	In Customer Service Management/Field Service Management workspace, a saved copy of an existing list does reflect the personalized columns without a refresh
List Administration	PRB2032077	Live Update doesn't work for workspace record list component with a dynamic filter on Assignment group
List Administration	PRB2011679	List data broker transform throws an error when attempting to destructure a null object
List Administration	PRB2019532	The left side list menu doesn't load if a user doesn't have access to the first list in Customer Service Management workspace
List Administration	PRB2054698	A timer-type field isn't editable on the list visualization, even when it's allowed to be edited on native list view and native reporting
List Administration	PRB2019383	Tags are blank/empty after a list report is migrated to Platform Analytics when the tags are dot-walked
List Administration	PRB1977296	When a user sets the system time to 'hh:mm:ss:a' and the date/time user preference to 'YYYY-MM-DD 09:00', the date fields aren't displayed correctly on the 'List' view
List Administration	PRB2017389	In HR Agent Workspace, the pagination buttons have redundant page numbers in accessible labels
List Administration	PRB1998281	The datepicker's first day of the week isn't applied consistently for the non-English languages
List Administration	PRB1940372	A cache issue where the influx of hash = -1962423347 SELECT sys_ui_list0.`sys_id` FROM ((sys_ui_list sys_ui_list0 query when incident_list.do transactions are active
List Administration	PRB1984847	The group divider 'Show all' text overlaps the group label in narrow lists, including in mobile
List Administration	PRB2002279	A cell edit on any URL field type asks for 'Enter Label' and 'URL', but the 'Enter Label' field isn't functional
List Administration	PRB1986209	When a list is grouped, users are unable to remove tags via cell edit
List Administration	PRB2036189	Live list not auto-refreshing as expected
List Administration	PRB2007422	ListLayout.getGroupedRowLayoutQuery() and SecurityAttribute.loadFromDB() lead to node restarts due to out of memory issues
List Administration	PRB1995275	There's duplicate 'You've reached the end of the list' messages displayed when 'Live Updates' is turned on in Service Operations Workspace
List Administration	PRB2060084	The 'User Preference' workspace.list.columnOrder.<table>.<sys_id> fails to save if the table name is too long
List Administration	PRB1978441	Workspace-based reference fields aren't working correctly when the sys_user table has multiple reference fields pointing to sys_user_group
List Administration	PRB1995997	List cell editing isn't working for reference fields in list visualizations
List Administration	PRB2014997	In Service Operations Workspace, live updates of Alert Express List displays en 'Invalid Row Data, Duplicate Row Keys' error on auto-refresh
List Administration	PRB1996999	In List Collector, '-- none --' doesn't disappear when in the non-English UI
List Administration	PRB2009056	The Back button after grouping isn't working
List Administration	PRB2013968	Changing the column layout in one table affects other tables
List Administration	PRB2015114	The user is unable to load the results table frame on the same page
List Administration	PRB2017610	The filter on all lists isn't available when a user is provided with the roles 'admin' and 'snc_read_only' via Time-Limited User Roles
List Administration	PRB2020786	Dynamic Filter does not work when loaded through Module instead of manually building the filter
List Administration	PRB2024204	Screen readers announce Shift+Enter instructions on non-editable cells in Row Actions column
List Administration	PRB2024845	The ListHighlighted ValueService cache key is missing highlightedValueConfigId, and causes cache collisions between requests with different configuration IDs
List Administration	PRB2031517	In some workspaces, when a user views a list of requests that spans multiple pages, the scroll bar position from page 1 carries over to page 2 and does not reset to the top
List Administration	PRB2031676	After the drop down is loaded, previously input values in Time and Option fields are removed
List Administration	PRB2034118	In lists, there's an incorrect plural form for 'values'
List Administration	PRB2035585	There's a 'The page you are looking for could not be found' error when opening a sub page collection from the view port
List Administration	PRB2040663	'Turn on live updates' is hardcoded
List Administration	PRB2040925	In list view, when the export process starts, keyboard focus is automatically set to the Close button in the loading dialog, while the ongoing export status is not announced to screen reader users
List Administration	PRB2051103	The Add Filter and Run Filter button aria-labels are hardcoded
List Administration	PRB2052742	Screen readers announce Shift + Enter edit instructions on all cells in lists
List Administration	PRB2055207	The 'Checkbox' field always displays 'true' in the dashboard view when switching to a non-English language
List Administration	PRB2055447	Now-grid record preview buttons trigger dialogs to open, but they're missing aria-haspopup='dialog'
List Administration	PRB2055606	The 'Apply' translation is missing when creating a list copy in the agent workspace based on a shared link
List Administration	PRB2056865	In the 'Tag Details' modal, the read-only tag name has insufficient contrast
List Administration	PRB2058445	A 'Date' field displays the previous day in a pop-over when inline editing
List Administration	PRB2060016	The focus indicator on tag controls has insufficient color contrast
List Administration	PRB2062127	For a catalog item flow with no stages defined, the 'Stage' in Service Operation Workspace displays 'No workflow stages available'. Used to be 'Request Approved'
List Administration	PRB1968312	For all the controls such as 'All applications', 'Favorites', 'Show/ hide filter', 'Next page', 'Table headers' for the landing page, an additional text is provided in tooltip, but when user hover on the tooltip, the tooltip disappears immediately
List Administration	PRB1976358	There's a large empty space in list visualization when there are less rows of a record in a Zurich version
List Administration	PRB1978363	There's an issue with expanding items when there's a global 'OR' query with nestBy
List Administration	PRB1980675	List links have an incorrect primary color variable
List Administration	PRB1987163	Filters are accumulating instead of replacing when on the same field
List Administration	PRB1989782	Inconsistent naming of the three-dot menu on 'My Lists' (Show Options vs. Menu Item Actions)
List Administration	PRB1989840	There's unintended creation of temporary list copies when refreshing a default list via address bar
List Administration	PRB1991100	Attempting to remove tags from rm_story dependent stories isn't persisting
List Administration	PRB1991370	Presentational list should allow for suppressing Rows Hidden alerts via system property
List Administration	PRB1992695	When a calendar_date_time type field is double-clicked to edit it in a list, it's displayed in UTC time
List Administration	PRB1995408	The inline editing pop-over lacks proper accessibility when a field can't be edited
List Administration	PRB1995575	The 'Select All Rows' checkbox isn't hidde on the pop-up after an upgrade to Zurich in a workspace
List Administration	PRB1997156	List sections under My Lists tab of Workspace do not keep their expand / collapse state
List Administration	PRB1997159	Lists created under 'My Lists' of Workspace requires explicitly provide the permission
List Administration	PRB1998065	The 'Share' icon isn't visible after copying a list and sharing it
List Administration	PRB1998370	Cursor navigation in an Arabic interface is inverted for table cell navigation
List Administration	PRB1999574	The user has no information about who shared a list with them
List Administration	PRB2001027	A screen reader doesn't announce a role in focus mode
List Administration	PRB2002126	There's incorrect bar sizing for 'Business Elapsed Percentage'
List Administration	PRB2002352	There's a mismatch between the number of records being listed when expanding a grouped list
List Administration	PRB2003558	Users are unable to select 'presentational' variables when using the list selector to build out list configurations
List Administration	PRB2004824	The 'Save a copy' dialog doesn't have a title
List Administration	PRB2005435	Focus doesn't move to the 'Edit item' form panel after activating the Edit UI action button
List Administration	PRB2008294	When using the filter search with wildcard (*) for contains it instead filters it with 'is one of' rule.
List Administration	PRB2008389	Random offset is added in the filter condition when the property 'glide.sys.time_format' is set to HH:mm
List Column Menu	PRB2038623	Selecting the three dots beside State doesn't work on Risk Workspace
List Configuration	PRB1984207	On a Portal experience, the middle click opens the record in a new tab with the Platform UI
List Configuration	PRB1982419	An approval record for a service request doesn't display all the details under the 'Request' tab
List Configuration	PRB1990298	Links aren't displaying when a user selects 'Save' on a list visualization
List Configuration	PRB2015609	'Yes/No' variable isn't translated into Spanish in the results of a data visualization
List Configuration	PRB1854942	A user with the correct roles is unable to create a new personal list on the workspace
List Controller	PRB2061282	Articles' 'List' view isn't loading in Knowledge Center and workspaces
List Controller	PRB1975958	Non-admins are unable to access the 'LIST' page in the CSM/ FSM workspace when the user does not have access to the first category displayed on the list
List Controller	PRB1990422	A relative timestamp (time ago) in a workspace's 'List' view doesn't refresh unless the record itself is updated
List Controller	PRB2020825	When declarative actions are allowed, value binding doesn't work
List Controller	PRB2056620	Selecting records and using the bulk options from the action group is not updating all the records
List Controller	PRB1989084	In Platform Analytics, a loading indicator appears in the mid-page of the scheduled export list after applying filters
List Editor	PRB2034715	Enable default row actions only for Service Operations Workspace
List Filters	PRB1886434	Duplicate filters are added in the Seismic filters on the group rows after using 'Group by'
List Filters	PRB2035499	There's an error when updating/filtering data from a list in Service Operations Workspace
List Filters	PRB1952724	When searching for text on a list that contains diacritics (such as accents, umlauts, etc.), it will return records that match the text without the diacritics
List Filters	PRB1974240	Users are able to share a workspace list with inactive users and groups, and the 'before query' business rules aren't run for those two queries
List Filters	PRB2031646	Mixed Language displays in filter
List Filters	PRB2052593	On a 'Choice' column, a column filter appears to be applied on the list load although the user didn't add any filter
List Multi-Field Edit	PRB2023568	The 'Detail' row won't allow a bulk list edit
List Views	PRB1979390	'Edit columns' is not working, and no illustration appears when selecting 'Backlog personalize panel'
List Views	PRB2031162	Wrap text functionality doesn't work when the property 'glide.lists.preserve_whitespace'=true'
List Views	PRB1923875	The translation not being honored for calculated values in the List view
List Views	PRB2032604	Accessibility issue with the analytics platform when navigating using the JAWS screen reader software
List Views	PRB2054376	sys_ui_view isn't captured for report views in an update set
Live Archive	PRB1999471	otherBlobsInChunkExist includes non-storage fields in coordinate comparison, causing premature S3 object deletion
Live Archive	PRB1983498	Migration fails with ava.util.ArrayList.iterator()
Live Archive	PRB1976776	There's an error when restoring to long table name aliased tables
Machine Identity Access Control	PRB1991942	When trying to set up Machine Identity Access control for write access on Table API to the 'Incident' table, the API account can create incidents, but if it tries to write to the 'comments' or 'work_notes' fields, an error is seen
Machine Identity Access Control	PRB1991426	The 'Machine Identity Access Control' table list loads slowly and is missing certain system tables
Machine Identity Management	PRB2035817	The com.snc.sa.metric package contains script includes that have duplicated names
Machine Identity Management	PRB2022181	Users with internal_integration_user=true are displayed in the 'No login for 100 days' metric
Machine Learning APIs	PRB2027231	Excessive syslog volume and near-indefinite runtime due to missing early-exit condition and unconditional gs.sleep(1000)
Major Incident Management	PRB2030990	The Major Incident Management (MIM) plugin is installed automatically after upgrading in Australia
Major Incident Management	PRB2019347	In a Major Incident, the name is of the type 'String'
Major Incident Management	PRB2028440	'Reject Major Incident Candidate' UI Action fails and incorrectly logs rejection on Save
Major Incident Management	PRB2061521	In Major Incident outage creation, a task number is populated in workbench but not from a related list
MetricBase	PRB2008126	The rollup scheduling script has a race condition that allows duplicate event queuing in MetricRaptor
MetricBase	PRB1584883	GlideRecord can pull excessive volumes of Clotho data into the application node heap, causing memory contention and performance issues
MetricBase	PRB2032195	Thread pile-up on JVM locks in the metric dictionary system (in GlideRecord.addMetricFields() call stack)
MetricBase	PRB1989962	Metricbase load spikes can cause bursts of server connection errors: 'No threads are available'
Metric Intelligence (Family)	PRB1998729	A REST API script that retrieves models sometimes causes an out of memory error
Metric Intelligence (Family)	PRB1998731	A REST API script to fetch models performs an inefficient query on sa_metric_map, which sometimes causes an out of memory error
Metric Intelligence (Family)	PRB1976891	Updates to 'Operational Intelligence - Combined Model Learner' job in the apply_once folder
Metric Intelligence (Family)	PRB1998271	Remove 'View Metrics' from the CI menu in the 'Dependency' view
MID Server	PRB1973287	The CyberArk Credential resolution fails if the credential ID is empty, when it should allow 'null' to enable the IP-based lookup
MID Server	PRB1979997	Windows MID Server fails to upgrade because it's not installed in English
MID Server	PRB1974583	There's a potentially misleading MID Server error: 'User XXX associated with down MID Server: sysID. No login attempts within reporting period'
MID Server	PRB2063491	'LinkedHashMap$Entry' objects connected to the LRU take a couple MB
MID Server	PRB2024847	ACC agent WSS upgrade returns HTTP 500 (URISyntaxException) when MID is fronted by LB with underscore in hostname
MID Server	PRB1972027	The silentinstall.ps1 script currently doesn't support group managed service accounts (gMSA)
MID Server	PRB2011363	MID Server runs the same probe twice if it completes during a MID Server shutdown and the result is prevented from being written to the ECCSender folder
MID Server	PRB2011987	A typo in wrapper.conf means the capability to load unnamed modules doesn't work
MID Server	PRB2011944	A MID Server with an ampersand character '&' in the name goes down after failing the GetMIDInfo.do requests for ECCSenderCache
MID Server	PRB2022588	Windows Discovery takes ~3 minutes due to inefficient PowerShell module existence check using Get-Module -List when setting mid.windows.management_protocol=WinRM
MID Server	PRB2061457	App node reporting older build version causes the 'MID Server Version' job to assign incorrect Zurich packages, causing all MIDs to downgrade
MID Server	PRB1783689	The 'SWITCH' command on Citrix-NetScalar is not working from the pattern
MID Server	PRB1893758	SSHSharedSessionCache can sometimes fail to return a borrowed connection to the pool
MID Server	PRB1895102	The JDBC probe retries fail because a single quote is missing around fLastRunDateTime in SQL statements
MID Server	PRB1968376	The Install Directory being passed with invalid characters during the Windows MID server silent installation leads to an autoupgrade failure
MID Server	PRB1968743	The basic authentication credential does not contain the MID Servers field selection
MID Server	PRB2007733	The /xmlstats.do?include=ecc_queue sometimes reports an agent with no name
MID Server	PRB1982535	An agent isn't going down when invalid characters are appended with the API key in the acc.yml file
MID Server	PRB2032808	PowerShell processes launched by MID Server Discovery via the WMI protocol are missing the -NoProfile flag
ML Normalization for SAM	PRB1815525	ML Normalization doesn't try to normalize the Discovery models that were missed by an older ML model version
Mobile Platform	PRB2033117	In Now Agent, the work order task questionnaire is truncated if the questionnaire is more than 100 characters
Mobile Platform	PRB1895679	The arrow navigation for Genius Results is not working as expected in the Mobile responsive mode
Mobile Platform	PRB1987587	Check for the Mobile language plugin before getting the language bundle in LanguageProvider.java
Mobile Platform	PRB2021795	The checklist string value ampersand is saved as '&'
Mobile Platform	PRB2024364	The list screen returns empty in Now Mobile / Mobile Agent when the sys_sg_item_parameter.name is set to a Japanese value
Mobile Platform	PRB2033722	'Parts to Drop off' is zero even though there are defective items for drop off
Mobile Platform	PRB2033906	Setting sp_theme.navbar_fixed to true doen't fix the header menu to the top in a mobile browser after upgrading to Australia
Mobile Platform	PRB2035860	A mobile writeback button on a reference-field cell on a details screen fails with 'Invalid update' because the server sends the referenced record as the action context instead of the host record
Mobile Platform	PRB2050960	Dependent reference list in IFS returns empty
Mobile Platform	PRB1973106	Search results do not get filtered by selected facet options
Mobile Platform	PRB1984781	Incremental offline caching does not sync related records for newly created Work Order Tasks (WOT) after the initial offline payload is downloaded
Mobile Platform	PRB1989348	Filtering with a date range doesn't work in offline
Mobile Platform	PRB1995291	Now Mobile reports an incorrect date for the 'Opened' attribute of a request, ignoring the user's timezone preference
Mobile Platform	PRB1995836	Hide functions aren't working in offline mode
Mobile Platform	PRB2000325	Cell redirection action fails in Offline Mode after completing a task when multiple conditional buttons share the same cell location
Model Management	PRB2010766	Enhance checks for hiding the 'Software model' tab and removing the Software radio button under Model Management
Multi-factor Authentication (MFA)	PRB2021496	A new user with the snc_read_only role couldn't use email one-time passcode (OTP) at first login
Multi-factor Authentication (MFA)	PRB2037125	In non-Polaris UI, the step 1 in the multi_factor_auth_setup_page.do page lacks URL from Australia
Multi-Instance Framework	PRB2066107	DB listener MIFVTableListener fails with IAE before/after DB actions and breaks the normal upgrade flow
Multi-Instance Framework	PRB2019094	Async messages from a JavaScript layer aren't signed so they aren't validated on a receipt
Next Experience All Menu	PRB2017623	The 'Reduce Motion' function feature doesn't work after reloading the page for the first few times
Next Experience All Menu	PRB2035354	A 'Now Assist Launch Mode' drop-down list appears in Display Preferences even when Now Assist is not in use
Next Experience All Menu	PRB1957877	Unnecessary navigation landmark is defined inside the 'All' menu
Next Experience All Menu	PRB2003312	The Pin button in the chat panel header isn't taking styling values from Theme Builder
Next Experience Favorites Menu	PRB2006292	Keyboard-only users aren't provided instructions on how to reorder their favorites using just a keyboard
Next Experience Landing Page	PRB2005972	The Next Experience homepage has multiple H1 headings
Next Experience Notifications Menu	PRB1951100	Multiple notifications toasts do not properly disappear
Next Experience Unified Navigation	PRB1997428	There's an incorrect CSS variable in .menu-item-header:hover .label
Next Experience Unified Navigation	PRB2013936	In UI16 experience Australia, the Close Message button for any info message renders below the message box
Next Experience Unified Navigation	PRB1976505	When users open SCTASKs or incidents in new tabs, the ServiceNow tab header title displays 'Classic \| Unified Navigation App \| ServiceNow' instead of the number of the SCTASK/incident record
Next Experience Unified Navigation	PRB1971847	The default ServiceNow logo appears briefly in Next Experience before switching to the user's logo
Next Experience Unified Navigation	PRB2027423	When Next Experience is disabled, navigation from a UXF page fails and opens a new tab instead of the expected form due to missing route configuration in the experience context
Next Experience Unified Navigation	PRB2026091	The Back button does not take users to global search page, and instead takes users to dashboard page intermittently
Next Experience Unified Navigation	PRB1769375	The highlighted values do not work for the child tables when configured for the parent/base tables
Next Experience Unified Navigation	PRB2034126	A collapsible menu (for example, 'Self Service' or similar) text color does not change when the user hovers over it in the navigation filter menu
Next Experience Unified Navigation	PRB1994000	State Persistence not working in Zurich
Next Experience Unified Navigation	PRB2013383	The form / list border styling changed after upgrading to Zurich
Next Experience Unified Navigation	PRB2010012	Form Field Hover background fill doesn't come into effect after saving the form
Next Experience Unified Navigation	PRB2015882	Notification tooltip doesn't appear on hover in configurable workspace
Next Experience Unified Navigation	PRB2018850	The Form Back and Save/Update buttons redirect to the wrong page when multiple browser tabs are open
Next Experience Unified Navigation	PRB2018942	The 'Time Worked' field is not displayed properly in the dark theme
Next Experience Unified Navigation	PRB2019648	The notification 'Toast' subtext has insufficient contrast in dark mode
Next Experience Unified Navigation	PRB2023414	There's a duplicate dashboard header on back navigation
Next Experience Unified Navigation	PRB2025301	The 'History' tab doesn't always work
Next Experience Unified Navigation	PRB2033901	.jpg favicon isn't displayed on mobile Chrome/Edge
Next Experience Unified Navigation	PRB2033990	Desktop navigation selection redirects to the wrong window instead of SOW workspace
Next Experience Unified Navigation	PRB2039347	Pop-up modals for elements in the Next Experience banner are misaligned to the icons
Next Experience Unified Navigation	PRB1720952	The 'Not Found' tab on workspace
Next Experience Unified Navigation	PRB1887581	Selecting a new chat desktop notification doesn't bring focus to the tab that changed
Next Experience Unified Navigation	PRB1931226	Unnecessary navigation landmarks are defined for the All, Favorites, History, Workspaces, and Admin menu buttons for Unified Navigation
Next Experience Unified Navigation	PRB1942696	The update set name shows '\' in the 'History' tab
Next Experience Unified Navigation	PRB1947312	After upgrading to Zurich, issues with using the Dragon software have been identified
Next Experience Unified Navigation	PRB1974955	Changing the user language doesn't update the header and navigation menus after changing the language from the user's preference
Next Experience Unified Navigation	PRB1978700	Read-only fields doesn't have the defined theme color standards are inconsistent across the UI
Next Experience Unified Navigation	PRB1979645	Global search in native view is not minimizing once exact match is selected
Next Experience Unified Navigation	PRB1986111	Clicking a profile link doesn't lead to the 'sys_user' page
Next Experience Unified Navigation	PRB1987000	The Computer Telephony Integration (CTI) window stops dragging when the cursor leaves the CTI header and only resumes after a re-hover
Next Experience Unified Navigation	PRB1996956	When a user updates glide.product.image and glide.product.image.light with the name of an image in the db_image table, it clears the 'My Company' image
Next Experience Unified Navigation	PRB1997600	Now Assist Panel Performance Issue
Next Experience Unified Navigation	PRB1999017	On Platform Analytics, the Back button redirects to a different dashboard
Next Experience Unified Navigation	PRB2052408	A pinned navigation menu takes more time to load than an unpinned one
Next Experience Unified Navigation	PRB1999717	In Theme Builder, button tertiary styling isn't applied correctly on the Help Center
Next Experience Unified Navigation	PRB2001127	LargeContentDiskCache is used for maintaining the server cache and to avoid caching the null value, it should be explicitly initialized with storeNoContent as false
Next Experience Unified Navigation	PRB2005364	There are many unnecessary logs in console when the 'glide.ui.keyboard.shortcuts.enabled' user preference is set to false
Next Experience Unified Navigation	PRB2087666	The 'AI Workflow' button opens a blanket panel on the core-U form
Normalization Data Services	PRB1969406	Prevent the creation of cds_client_mapping records where the discovered name and normalized name are identical
Normalization Data Services	PRB1975351	Duplicate records exists in the cds_client_mapping table
Normalization Data Services	PRB1984858	If Normalization Data Services guided setup isn't run, existing core_company records aren't normalized/canonical, which leads to duplicate records and a potentially out-of-memory issue
Notification Preferences	PRB1978423	There's a notification from a changing scope that's not part of an accessibility feature: 'Do not auto-dismiss page alerts preference'
Notification Preferences	PRB1894224	The 'Notification Preferences' (sys_platform_notification_preferences) widget's usual length is maintained when selecting the notification preferences
Notification Preferences	PRB2028817	Delivery channels should expose translations
Notify integration with Twilio Direct	PRB2029210	On-call voice intermittently skips an incident description when the description length is ~100 characters or more
Now Assist Panel	PRB2000118	Headings present in the 'Chats' panel aren't defined as headings in the code
Now Assist Panel	PRB1946969	Ensure that lists are structured properly for the 'Resolve non-critical HR cases' flow
Now Assist Panel	PRB1972875	The Knowledge Graph skill (T2R) is not passed in the prompt
Now Assist Panel	PRB2012699	Now Assist Panel conversation timeout doesn't honor the configured value
Now Assist Panel	PRB2029323	Vertical and horizontal scroll on the Now Assist Panel
Now Assist Panel	PRB1946939	The keyboard focus is moving away after expanding 'Chats'
Now Assist Panel	PRB1964280	Now Assist Portal fails to open external source links
Now Assist Panel	PRB2003390	The New Chat button is disabled on Now Assist panel (NAP) when launched through AI Engagement Experience Layer (AIEL)
Now Assist Platform	PRB2017379	Role masking on Agent Access Role Configuration doesn't expand the inherited/contained roles into the narrowed session
Now User Experience	PRB2037238	i18n attachment hardcoded string
Now User Experience	PRB1993765	There's a behavioral difference in the module visibility under 'System Web Services' between Zurich and Yokohama
OAuth	PRB1996064	In Client Credentials, there's a 'No results found' message for an OAuth application user
OAuth	PRB2038592	java.lang.NullPointerException reading 'Cannot read the array length because '' is null'
OAuth	PRB2040136	Null age in sys_auto_flush rule for oauth_external_token causes DMTableCleaner to skip cleanup
OAuth	PRB1984077	The 'Copy Client Secret UI' macro doesn't work on Safari, but works in Chrome
OAuth	PRB1995025	An access policy isn't applied to the Rest API call if 'Apply to all resource' is set to true
OAuth 2.0 integration	PRB2032073	Chat-Input is available to requester when conversation ends
On-Call Scheduling	PRB2001156	If domain separation is turned on, with the new trigger engine set to true, escalations don't happen when the assignment group changes
On-Call Scheduling	PRB1975559	On-call contact information isn't visible for some users for some attempts
On-Call Scheduling	PRB2013156	Garbled characters are displayed when placing the cursor over a shift name that contains multi-byte characters
On-Call Scheduling	PRB2020269	There's an on-call schedule abnormality when adding a coverage
On-Call Scheduling	PRB2023419	There are different 'accessible from' settings for individual on-call actions
On-Call Scheduling	PRB2024542	New Trigger Engine Handler subflow can execute before triggering record is committed - silent trigger rule processing failure
On-Call Scheduling	PRB2030962	The On-Call Scheduling family plugin is installed on upgrading to Australia.
On-Call Scheduling	PRB2034496	In a SMS action in the subflow 'On-Call', the 'Check Assignment Response' doesn't use Notify
On-Call Scheduling	PRB2055640	'On-Call: Send Notification - Email' fails when a user without the itil role tries to run the subflow
On-Call Scheduling	PRB1986992	After a Zurich upgrade, the 'Trigger fields' field in the trigger rules is a list reference field, but only allows one field at a time
On-Call Scheduling	PRB1988467	After a Zurich upgrade, schedule_formatted_report for 'On call Rota' isn't working when using the date format 'dd-MM-yyyy'
On-Call Scheduling	PRB1989775	There's a performance Issue when rejecting an on-call acknowledgement in a Zurich upgrade
On-Call Scheduling	PRB2002610	On-Call scheduling Twilio integration has silent calls and endpoint errors
On-Call Scheduling	PRB2004625	On‑call escalation isn't triggered on a P1 priority update
On-Call Scheduling	PRB2005795	On-call communication workflow returns the internal table name (sys_class_name) instead of the label
On-Call Scheduling	PRB2008505	When the subflow 'On-Call: Send Notification - SMS' is triggered, the 'Source' field isn't set in the notify_message table
OneExtend	PRB2059503	Summarization records aren't displaying a proper response
OneExtend	PRB1845600	The sys_gen_ai_usage_log table should not have 'user=system' for asynchronous quick mode executions, even for callbacks
OneExtend	PRB2014491	Predictive Intelligence (PI) fails due to an API restriction by the PI team
OneExtend	PRB2067309	Callback handler error is logged for sync mode capabilities when no callback is configured
OneExtend	PRB2016612	Com.glide.oneextend.dao.optimized_default_builder_capability_load should be set to false if glide.db.max_view_records is <= 2000
OneExtend	PRB2037039	Tool/feature placeholders resolve to empty in grounded GenAI prompts during async capability execution
OneExtend	PRB2056165	The guardian exclusion list for 3P excludes the attribute from the main capability request
OneExtend	PRB2014261	ACL rules from the Glide OneExtend (com.glide.one_extend) plugin incorrectly set replace_on_upgrade = false, causing skipped records in subsequent upgrades
OneExtend	PRB2025209	The 'thanks for chatting...' message appears in level-2 but not level-1 intermittently
OneExtend	PRB2029681	Files in an update set are generated with Replace on Upgrade as false, blocking future changes to be applied
OneExtend	PRB2062938	Add early-exit in getOEUsage() when OneApiServicePlan cache is empty (don't cascade deleteMultiple)
OneExtend	PRB1964693	There's inconsistency in token count estimation in recursive summarization edge cases
OneExtend	PRB1974651	The cloned skill 'Email Response recommendation' shouldn't have a protection policy
OneExtend	PRB1993333	The Kafka plugin should not be enabled on the install of OneExtend for IntegrationHub ETL Consumer
OneExtend	PRB1997461	NowLLMStreamReader.parse() splits on 'data:' inside JSON content, corrupting LLM stream output
OneExtend	PRB2003867	Skill evaluation is stuck
OneExtend	PRB2003994	No active model request transformer is found for a configuration error in the logs
OneExtend	PRB2037775	Across multiple app nodes, streaming parser fails on the content_filter_results field and a '{0}' placeholder is unsubstituted in the error message
Oracle Reconciliation	PRB1947071	The vCenter license consumption for Oracle databases show zero although its ESX servers are requiring licenses
Password Reset	PRB2018445	Large table handling of the sys_user_grmember table from the PwdVerificationManager getVerificationIdsForUser function
PDF Generation	PRB2016254	There's an intermittent PDF generation issue
Performance Analytics	PRB2014881	Core UI widget date settings aren't retained on dashboards
Performance Analytics	PRB1993498	Multiple errors are observed in the sys_log table related to the PACorrelationCalculator job
Performance Analytics	PRB2000268	The wrong formula score is shown when filtered on multiple elements
Performance Analytics	PRB2032037	The Platform Analytics dashboard filters ignore Element Security Lists and display 'Nothing is available'
Performance Analytics	PRB1999245	Discrepancies with Core UI on change and change percentage
Performance Analytics	PRB1990900	The system property com.snc.pa.dm.enable.mlb is set to true on non-Raptor DB Pro instances
Performance Analytics	PRB2009821	System log shows the error message 'Analytics framework send status not success, instead is 7'
Performance Analytics	PRB2035061	Core UI widgets render blank data for fiscal and business calendar indicators
Performance Analytics	PRB2069060	Performance Analytics Word Cloud does not refresh when navigating between months using forward/backward arrows
Performance Analytics	PRB1949829	Breakdown elements aren't displaying consistently on the 'workbench' widget
Performance Analytics	PRB1989421	Platform Analytics's historical data collection is overriding the indicator score even when 'Collect Indicator' is set to 'False'
Performance Analytics	PRB1995131	There are Query Builder (QB) and Workspace UI error popup clips in the surrounding UI if a query fails for CMDB NLQ
Performance Analytics	PRB1997535	The Platform Analytics Workspace KPI Library is visible to users with no permission
Performance Analytics	PRB2054497	Data snapshot indicator charts fail to render
Platform Analytics Component API	PRB2032319	Localized names on the Performance Analytics and Reporting (PAR) dashboard are no longer displayed
Platform Analytics Component API	PRB2065499	PostgreSQL Column related error messages when accessing dashboard
Platform Analytics Component API	PRB1993725	Dashboard events are stuck due to an invalid user ID in the DashboardStats class
Platform Analytics Component API	PRB2040129	Optimize the reparenting script
Platform Analytics Component API	PRB2035261	Advanced Filter doesn't work as expected for certain filters in the Data Visualization dashboard in Platform Analytics
Platform Analytics Component API	PRB2036145	In data visualization, the 'Type' column in the 'Count' table isn't using translations
Platform Analytics Component API	PRB2036516	A calendar report of some Platform Analytics dashboards isn't displaying for specific users
Platform Analytics Component API	PRB2050570	Core UI dashboards displayed in library for users without roles
Platform Analytics Component API	PRB2014826	There's missing indicator values in Performance Analytics dashboard/Data Visualization
Platform Analytics Component API	PRB2021109	Indicator scorecard visualization does not show the previous score for 'Sort by' as 'Name'
Platform Analytics Component API	PRB2031447	A data visualization type is duplicated post-Australia upgrade
Platform Analytics Component API	PRB2060938	Bookmarked filter not working correctly in Platform Analytics
Platform Analytics Component API	PRB2079191	Remove sys_script_fix_ee3a858a4b8203101a31117f2974612b.xml
Platform Analytics Component API	PRB1793036	The PA_Contributor role can't get to the 'Scoresheet' module
Platform Analytics Component API	PRB1966987	There's a column filter issue in the data visualization library page, 'Does Not contain' isn't working on the 'Owner' column
Platform Analytics Component API	PRB1992199	'Not used in any dashboard' displays incorrect results
Platform Analytics Dashboard API	PRB2008600	Platform Analytics Experience (PAE) tab translations don't work in non-English instances
Platform Analytics Dashboard API	PRB1989067	Remove the info banner on Core UI dashboard overview page
Platform Analytics Dashboard API	PRB2058867	Reduce the call cost on calling isPaPremium for every dashboard get call
Platform Analytics Dashboard API	PRB2037426	scoreType is forced to 'latest' for non-aggregate indicators due to an undefined aggregateIndicator check
Platform Analytics Dashboard API	PRB2031048	Platform Analytics dashboards aren't loading and are stuck in a loading state indefinitely
Platform Analytics Dashboard API	PRB1999703	A dashboard can't be shared to all internal users, or with users with at least one role
Platform Analytics Dashboard API	PRB1998865	Sys ID is automatically populated for the value in sys_translated
Platform Analytics Dashboard API	PRB2037900	New dashboard widget created for sub-domain
Platform Analytics Dashboard API	PRB2037993	Searching a dashboard in English does not display any results when the instance is set on Finnish
Platform Analytics Dashboard API	PRB2019318	The 'hideNewMigratedDashboardModal' boolean is ignored in the 'Preference' JSON field of the dashboard API whenever there is a broken filter component in the migrated dashboard
Platform Analytics Dashboard API	PRB2002552	Due to VCS update set collision, a dashboard save fails with a generic error: 'Your dashboard could not be saved'
Platform Analytics Dashboard API	PRB1970352	Not enforcing the ACL in DataManagerService.getWidgetProps
Platform Analytics Dashboard API	PRB1846141	Certain missing properties for a visualization can cause side effects
Platform Analytics Dashboard API	PRB2050660	Par_dashboard_tab records are created unintentionally when a non-admin user accesses an inactive dashboard
Platform Analytics Dashboard API	PRB2035747	The Create New and Duplicate buttons in the Platform Analytics dashboard context menu are visible to users who don't have the pa_admin or pa_power_user role
Platform Analytics Dashboard API	PRB2038900	Platform Analytics Release (PAR) dashboard's saved filters drop on 'GET' (200, empty filters) when a referenced saved/library filter is unresolvable (deleted or cross-domain)
Platform Analytics Dashboard API	PRB2053337	There's an increased response time of Core UI dashboards in Australia
Platform Analytics Dashboard API	PRB2059204	Non-admin users can't read a localized tab name on PAR dashboard in a scoped application
Platform Analytics Dashboard API	PRB2074215	Next Experience dashboards' domain has visibility issues
Platform Analytics Dashboard API	PRB1969752	Cached toolbox items cause options to remain in a previously selected language
Platform Analytics Dashboard API	PRB1974613	Color cache for mobile visualizations doesn't evict when there is a database update
Platform Analytics Dashboard API	PRB1983811	Unexpected response format for users without assigned roles
Platform Analytics Dashboard API	PRB1989343	After a Glide upgrade, dashboard HTML rich text widgets are missing spaces that originally separate the boldfaced text
Platform Analytics Dashboard API	PRB1992984	Can't share a dashboard to all internal users (users with at least one role)
Platform Analytics Dashboard API	PRB1995194	Widget collisions aren't checked when importing new widgets using update sets
Platform Analytics Dashboard API	PRB1997164	Users are unable to sort the 'Saved Data Visualization' library when adding an element
Platform Analytics Dashboard API	PRB2000095	The Guided Tour does not populate route parameters for 'default' dashboards, which breaks the functionality
Platform Analytics Dashboard API	PRB2001651	Widget creation on a fresh dashboard in the second tab has unnecessary DB calls
Platform Analytics Dashboard API	PRB2005163	Rich text styles defined using <style> tags are not retained in Next Experience dashboards.
Platform Analytics Dashboard API	PRB2005188	Override the scope of any par_dashboard_* record with the scope received from the dashboard
Platform Analytics Dashboard API	PRB2007784	DomainService uses DomainSupport.hasAccess instead of DomainHierarchy for validation
Platform Analytics Filters	PRB2031506	The 'Follow' filter toggle option is missing in a cascading filter
Platform Analytics Filters	PRB2052543	Interactive dashboard filters aren't applied to workbench data visualization
Platform Analytics Filters	PRB2019783	The 'Copy link with filters' feature is broken for some filters
Platform Analytics Filters	PRB1976646	A hierarchical filter isn't working
Platform Analytics Filters	PRB2013316	Additional controls for single and multi select
Platform Analytics Filters	PRB2014365	JavaScript-based sys_choice labels are rendered as raw text in dashboard filters
Platform Analytics Filters	PRB2018497	When using a date/time filter, the 'Today' predefined range incorrectly starts from the current hour instead of all of today.
Platform Analytics Filters	PRB2021606	An interactive filter can be cleared via a double-click even when the 'Allow User to Clear Filter' option is turned off
Platform Analytics Filters	PRB2057654	Unable to access any filter except for the first filter using the keyboard
Platform Analytics Filters	PRB1972756	When adding a filter to a dashboard, the data source doesn't appear until changes are made
Platform Analytics Filters	PRB1989369	The REST API '/api/now /da/unifilter /da_data/calendars' fails with an error when accessed from a user with a snc_external role
Platform Analytics Filters	PRB1993721	A dashboard's Year to Date (YTD) filter fails to apply on a list unless it's reset
Platform Analytics Filters	PRB2003187	The Resource Management Workspace date for the dynamic filter 'this year' defaults to 2025
Platform Analytics Migration API	PRB1989820	Users with the itil role are shown reports in read-only mode
Platform Analytics Migration API	PRB2064612	Dashboard owner migration creates new pa_dashboard records when triggered from a child domain
Platform Analytics Migration API	PRB2013849	The scheduled report recipient user list might contain email addresses
Platform Analytics Migration API	PRB1982635	Support for report_group and report_global roles to edit visualizations
Platform Analytics Migration API	PRB2034116	Upgrading from Yokohama to Zurich causes all pa_widgets to be migrated after upgrade
Platform Analytics Migration API	PRB1997683	Partial dashboard migration and rollback from a non-global domain creates duplicate records inside the domain
Platform Analytics Migration API	PRB2035131	Scheduled report XLSX file type migrates as XLS in Platform Analytics Scheduled Export
Platform Analytics Migration API	PRB2009064	The calendar report event displays fields that are not migrated correctly for all tables
Platform Analytics Migration API	PRB2003609	After migration, widget settings are lost
Platform Analytics Migration API	PRB1988855	Static content block in core UI after migration has HTML tags in the Next Experience rich text visualization
Platform Analytics Migration API	PRB2037846	The Migration Center summary count doesn't match the list count for fully migrated dashboards
Platform Analytics Migration API	PRB2010427	Turn off auto-conversion of homepages to CoreUI dashboards after upgrades
Platform Analytics Migration API	PRB2016359	After the full migration, Core UI reports are not automatically redirecting to their newly migrated versions
Platform Analytics Migration API	PRB2022611	After Dashboard migration to PAR Dashboard, the par_dashboard_tab.active doesn't show expected value (Default value: true)
Platform Analytics Migration API	PRB2051951	A scheduled report banner link leads to 'Page not found'
Platform Analytics Migration API	PRB2062351	The 'Welcome to Platform Analytics' modal reappears when a dashboard is opened with a nonexistent filter sys_id, and preferences are entirely omitted from a dashboard GET response
Platform Analytics Migration API	PRB2064550	A dashboard group role is migrated incorrectly
Platform Analytics Migration API	PRB1986070	When migrating from a dashboard library active experience, the value should be empty until activation
Platform Analytics Migration API	PRB1998821	The Platform Analytics Migration Center summary window isn't counting all domain dashboards when doing migration in the global domain
Platform Analytics Migration API	PRB2000963	Selecting 'Data Visualization [Open Incidents older than 30 Days' displays '{}'
Platform Analytics Migration API	PRB2071058	Drilldown works on dashboards after migration if, in the CoreUI, the second drilldown has a drilldown view but that view isn't passed to the migrated reports drilldown
Platform Runtime	PRB2036838	Prevent inserting invalid macronames into sys_allowlist_macro_template table
Platform Runtime	PRB1996636	An orbit dist-upgrade preserves the previous version of conf/tomcat-host.xml on node upgrades for self-hosted instances
Playbook Experience	PRB1975947	The record generator activity title doesn't translate after language translation
Playbook Experience Core	PRB1990565	In RestartValidator.java, there's no size limit to the fLaneEndActivityCache object, which causes memory issues
Playbooks (Family Channel)	PRB2000782	Playbook instructions and 'wait for' conditions don't reflect updates when running
Playbooks (Family Channel)	PRB2026890	Playbook translations are broken if messages cost more than 255 tokens and some changes are made to them
Playbooks (Family Channel)	PRB2063408	PDSynchronizer isn't capturing trigger deletion when committing update sets on an existing playbook
Playbooks (Family Channel)	PRB2036445	Activating a playbook for the first time doesn't include a snapshot in the update set, but it's added in future activations
Playbooks (Family Channel)	PRB2056633	A Playbook activity start delay doesn't work if its less than 11 seconds
Playbooks (Family Channel)	PRB1991515	After a restart, the stage is still displayed even when the conditions aren't met
Predictive Intelligence	PRB2034169	ML Prediction fails for solutions trained with Database View when predicted using predictionAPI
Predictive Intelligence	PRB2061744	Previous records of 'ml_model_artifact' are still present in the sys_attachment table for the Data Analysis capability
Predictive Intelligence	PRB1995939	An exception was caught when getting the Glide record iteratorCannot invoke 'com.glide.script. GlideRecord. getQueryString()', because 'gr' is null
Problem Management	PRB2007965	Selecting 'Submit' on a new problem task leads to the page 'The page you are looking for could not be found. null.do?sys_id=null'
Problem Management	PRB2052896	When running the Problem Management migration utility, the 'New' UI action on the problem_task table persists as a blocker in the migrate step post-plugin activation
Problem Management	PRB2039358	Reference qualifier for the problem field on the problem task table is not working
Problem Management	PRB1981716	On Service Operations Workspace, when creating a problem task from a problem, it throws query match errors
Problem Management	PRB1998899	The 'Duplicate of' field remains visible and editable on a 'Problem' form after closing the 'Mark Duplicate' dialog
Process Mining	PRB1984640	'AND' isn't translated into Japanese in a list in Condition Builder
Process Mining	PRB2022864	Users are unable to edit access for Now Assist creator's 'Work Notes Analysis' skill
Procurement	PRB1675022	The user can't allocate the rights for an Unlimited Software license through a source request
Product Catalog	PRB1974010	'Publish to Software Catalog' inserts many records to the 'Software Model' table when 'OK' is selected many times
Product Catalog	PRB2055388	'Publish to Software Catalog' inserts many records to the Software Model Table when 'OK' is selected many times
Project Management	PRB1971422	The project workspace grid view is broken with the property 'glide.sys.time_format' is set to HH:mm'
Project Management	PRB2014422	Copying a partial project in Project Workspace doesn't work as expected after upgrading to Australia
Project Management	PRB2033720	Duplicate cost plan breakdown records are created
Project Management	PRB2031214	Date formats switch, causing future/past dates
Project Management	PRB1887401	The Project Task has discrepancies in numbers between 'Actual Effort' and 'Total' hours from the time cards
Project Management	PRB2021806	Add a 'No status' option to the 'Project status' field
Project Management	PRB2051138	A blank project is created when a project template is applied to a project that has parent set as a task record, such as an incident or case
Project Management	PRB2063176	When a project task is created that's associated to a parent project, it displays info messages such as: 'cost plan not moved as it has actuals recorded against it'
Project Management	PRB2009176	Opening the Project Status Report in the Project Workspace triggers an update to the 'Overall Health' field on the corresponding project record
Project Management	PRB2009837	In Project Workspace, the checkbox 'Derive time component from planned dates' shows as unchecked, but in project form it's checked
Project Management	PRB2023802	The PowerPoint export service loses the connection
Project Management	PRB2031066	Custom date fields move by one day prior when the short description or any related fields are edited from the planning page of the project
Project Management	PRB2033458	Incorrect 'planned start and end date' on a new Program record
Project Management	PRB2034293	In project_key_milestone_baseline, 'Key Milestone' = false when it should be true
Project Management	PRB2035917	The Project Portfolio Management (PPM) gs.nowDateTime() isn't working as expected
Project Management	PRB2036275	ProjectTemplate.java calls extension point outside null guard, so applyTemplate() silently returns zero tasks within flow execution context
Project Management	PRB2038762	Remove the logging found in the 'ProjectTaskManagerUtil' Script Include
Project Management	PRB2051929	The view of the 'Status' report from the Native UI still reflects the previous planning console instead of the new project workspace
Project Management	PRB2052920	The 'Recalculate Resource Cost' function isn't updating child assignment costs because the rate model line attribute uses a comma decimal separator
Project Management	PRB1946863	The pmview.do doesn't re-direct to the copied project status report
Project Management	PRB1993708	When moving a story from one project to another, the actual effort doubles on the story
Project Management	PRB1993709	Fix the 'Identify discrepancies in project budget' diagnostic for the project_funding budget
Project Management	PRB1996888	A business rule doesn't run during an import of a .mpp file via the Planning Console
Project Management	PRB1998954	The cost-type field is empty at the cost plan breakdown level when they're created manually
Project Management	PRB2004980	The 'Deny unless' confidentiality ACL on rm_story has no empty top_task check
Project Portfolio Management	PRB1992034	There's slowness in the 'my funds' page
Record Hierarchy	PRB2011614	When a record hierarchy status record is deleted, performing reconciliation should correct it
Record Hierarchy	PRB2014979	Allow RecordHierarchies to always be usable optionally unless it is disabled
Record Watcher	PRB2016869	IndirectRecordCollector. setPreviousValueFrom PreviousRecord throws an error on a null ElementDescriptor in a dotwalked path, aborting Record Watcher enqueue and stalling flows
Record Watcher	PRB2025399	RW table check fires after ACL work has already completed, not before
Record Watcher	PRB2001765	Record Watcher (RW) indirect responders register expensive dot-walk RW conditions causing thread saturation, and auto-disable threshold (1000ms) fails to protect in time
Record Watcher	PRB2051122	The filter 'Created on last 15 minutes' on the All Alerts list causes issues with live updates
Record Watcher	PRB1922737	The dotwalk condition causes a StringIndexOutOfBoundsException
Related Lists	PRB2052094	Slushbucket doesn't respond in an understandable way to a reflow condition
ReleaseOps - Family	PRB1966100	Deployment Analyzer forms are broken
ReleaseOps - Family	PRB1951541	update_set_admin needs access to 'Promote Update Set'
ReleaseOps - Family	PRB1953573	The 'Integrate DR' subflow should fail on an unexpectedly already-committed update set
ReleaseOps - Family	PRB2054099	Deployment Analyzer scans can hang indefinitely, and there's no watchdog, unbounded update-set cursor, or incomplete cleanup on failure
Remote Process Synchronization (Family Release)	PRB1950825	Remote Process Synchronization (RPS) sends more records to the target than that published into the transport queue
Remote Process Synchronization (Family Release)	PRB2029287	The ProcessSyncUtil script include contains an HTML comment in the JavaScript
Remote Process Synchronization (Family Release)	PRB1961089	The the 'Inbound' state is in error, and inbound queue processing is blocked until this is addressed
Remote Process Synchronization (Family Release)	PRB1989445	DBAttachmentEntries are captured in cdc_queue_ih when the record they are intended for doesn't exist yet when using a gateway for sys_attachment
Remote Tables	PRB1797945	Flow Triggers don't work on scoped applications
Reporting	PRB2051420	Scheduled Report condition script is ignored and a report is sent outside the configured execution window
Reporting	PRB2055106	After the Australia upgrade, there are font size issues with the CoreUI-specific time series widget
Reporting	PRB2012300	ReportSaveProcessor reads all orphaned sys_report_mpivot_rule rows into memory when saving a new report, causing an out of memory error
Reporting	PRB2056087	Data labels are truncated when saving a report as a PNG
Reporting	PRB2005733	Issue with drilldown Map in Reporting on Australia release
Request Management	PRB1996727	There's a duplicate stage and state in a requested item
Request Management	PRB1977545	The 'SC Order Status' and 'Standard Ticket Header' widgets display an incorrect stage
Request Management	PRB2010503	In Requested Items (sc_req_item), the 'Stage' field value differs between the list filter (breadcrumb), list view, and form view
Request Management	PRB2026831	Dot-walk fields from sysapproval_approver are not shown on workspace due to an ACL evaluation issue
Request Management	PRB1987147	Users aren't able to see an approver's name in Employee Center for Catalogs during the Flow Designer 'waiting for approval' stage, though it works when the request has a workflow attached
Request Management	PRB1999123	The stage of a requested item isn't updated on the portal when a related REQ is canceled using the UI action 'Cancel Request'
Resource Management	PRB1981411	The capacity is not displaying accurately, it appears in the Estimate outside plan section in Capacity Planning
Resource Management	PRB2007697	There's a variable without initialization on the 'PlanningAttributesServiceSNC' Script Include
Resource Management	PRB2013218	The 'Extend' UI action isn't responsive when using it from the list context menu
Resource Management	PRB2024520	Fetching choices with their dependent field values to prepare criteria
Resource Management	PRB2032582	After changing the schedule, and we perform edit, allocation dailies are not deleted on traditional resource plan
Resource Management	PRB2033669	Adding or removing multiple users from the resource plan displays an empty window
Resource Management	PRB1939335	When using Resource Reports, the Resource Plan record cannot have 'Role' and specific members of that role selected, then have that member show up in the Resource list of the report
Resource Management	PRB1944575	The 'Project Member Allocation Details' monthly report should calculate correctly
Resource Management	PRB2006227	Project workspace throws invalid date errors when the RA being created lies within the project timelines
RESTMessageV2 API	PRB2008277	Using saveResponseBodyAsAttachment() for application/vnd.ms-outlook response body leads to a stream closed error
Restricted Caller Access (RCA)	PRB1965463	A Restricted Caller Access (RCA) invalidation updated XML created in a target scope update set
Robust Transform Engine (RTE)	PRB1895585	The 'use strict' causes error while re-binding the default variables 'input' and 'answer' during script evalution
Roles	PRB2028915	Individual read and write operations on sys_user_has_role records during sys_user_role_contains processing can lead to increased upgrade time
Roles	PRB2018637	updateAgentRoleConfig removes all existing roles when an empty roleList is passed
Rollback and Recovery	PRB1741896	Rollback class change on TPC hierarchy records may result in orphan records on the parent table
Rollback and Recovery	PRB1864816	Users can't undelete a record from sys_audit_delete
Rollback and Recovery	PRB2010841	Rollback is slow when the context includes updates to choice fields
Rollback and Recovery	PRB2065713	Attempting to undelete from a large-named dropped table results in garbage SQL
Rollback Contexts	PRB1942654	'Clean Expired Rollback Contexts' job runs for an extended duration
SAML 2.0 integration	PRB2001729	A SAML request is cached and resent due to a missing header in session_timeout.do response: 'Cache-Control: no-cache, no-store'
Scheduled Jobs	PRB2010972	There's a problem with scheduled job configuration when using the 'Starting' field
Scheduled Jobs	PRB2015240	Create a guard rail to protect the scheduler against misconfigured nodes to avoid impact to critical jobs
Scheduled Jobs	PRB2034827	There should be visibility into when a job is scheduled to run via the 'Execute Now' related link
Scheduled Jobs	PRB2039840	Offline/zombie node can acquire and hold the centralized scheduler assigner mutex indefinitely, halting job processing
Scheduled Jobs	PRB2065793	Sysauto_report is missing a check for evaluating conditions with return error
Schedules	PRB2001720	When using GlideSchedule.isInSchedule(), it gets unexpected results if the user running the script doesn't have the same timezone as the schedule
Schedules	PRB2002192	The start date and end date are incorrect in the 'Form' and 'List' view of a record in the cmn_schedule_span table
SCIM Provider	PRB1973214	The user endpoint API does not support 'Not Specified' value in the 'Gender' field
Script Actions	PRB2070387	A previous fix impacts the 'Events' script action execution when the 'Script' field type is 'String'
Script Includes	PRB1842668	Sandboxed scripts calling the global script includes with the ESLatest toggle as 'enabled' do not do properly transition scopes
Scripting Governance Tool	PRB2031550	The Scripting Governance tool doesn't detect changes made to HTML fields within Response Templates
Search Administration	PRB1968215	Elements must only use supported ARIA attributes for the 'Search catalog' field for Service Portal (SP)
Security Data Filters	PRB1995962	A filtered list count is incorrect when moving from the next record arrow icon on a form header
Seismic Framework	PRB1973114	Add support for the content-length header in PUT, POST, and PATCH HTTP requests
Server-side scripts	PRB2076586	Plugin scripts aren't registered in some app nodes
Server-side scripts	PRB2035844	An apparent scope stack corruption leads to global code running under an app scope
Server-side scripts	PRB1886574	StackOverFlowError is caused by ScriptedUnsavedChangesConfirmationJsBuilder constructor
Server-side scripts	PRB2051345	Automatically created KittyScript exemptions are incorrect when using 'new GlideRecord'
Server-side scripts	PRB2026899	gs.calDateDiff throws 'java. lang-NullPointerException: date must not be null' for specific date when the timezone is set to Egypt in user preference
Server-side scripts	PRB1971520	ESLatest flag is not respected by sysauto_scripts
Server-side scripts	PRB1853345	Using eslatest classes in script includes with caller restrictions can cause an RCA record saving error
Server-side scripts	PRB2051626	com.glide.script.sandbox.ks.watchdog.phase.duration.days reuses a sys_id and cannot be instantiated on some instances
Server-side scripts	PRB2022516	Namespaced platform API not available in SDK runtime
Server-side scripts	PRB2033661	There's different behavior of 'instanceof Array' between Zurich and Australia
Server-side scripts	PRB2034671	Static methods of String such as String.trim are broken in Australia
Server-side scripts	PRB2054619	Instances are killed because of metaspace
Server-side scripts	PRB2056793	ESLatest sibling scopes shouldn't use scoped sandbox scopes
Server-side scripts	PRB2064116	The user encounters a scriptable of unknown type JavaObject when passing GlideDateTime from global to ES5 applications scope
Server-side scripts	PRB1936658	The sys_es_latest_script is not present in XML even when turning on ECMAScript 2021 (ES12) mode on 'Insert & Stay'
Server-side scripts	PRB1967683	The asynchronous business rules ignores the 'Turn on ECMAScript 2021 (ES12) mode' flag
Service Catalog	PRB2013330	The 'Catalog Conditions' field drop-down menu doesn't display for users with the catalog_editor role
Service Catalog	PRB1962241	The errors 'ReferenceError: 'sn_scmobile' is not defined' occur during a mixed load test
Service Catalog	PRB2021127	After upgrading to Australia, links on the catalog items description don't work
Service Catalog	PRB2040266	g_form.clearValue should clear the value of the Lookup Select Box, even when there are no reference qualifiers
Service Catalog	PRB2009446	Catalog breadcrumb navigates to a blank page due to hardcoded sysparm_view=text_search in the search form template
Service Catalog	PRB2010774	In the service portal the click of the categories does not do anything
Service Catalog	PRB2011868	Stage isn't deleted from sc_service_fulfillment_stage_list after removing all its steps
Service Catalog	PRB2023305	The related lists in the default view of sc_cat_item table is not visible when using time-limited roles
Service Catalog	PRB2033096	Catalog redirection throws a 404 error page when accessed from the chat responses
Service Catalog	PRB2034895	A draft item isn't working as expected, as an attachment isn't restored and the 'mandatory' indicator isn't working and has a blank asterisk
Service Catalog	PRB2056109	getDisplayValue of a NoneChoice returns the label '-- None --' instead of an empty string
Service Catalog	PRB2057019	Variable set mandatory message behavior is changed from Australia
Service Catalog	PRB2070159	A UI Policy isn't working
Service Catalog	PRB1902988	Service Catalog trigger does not put a call chain
Service Catalog	PRB1918518	The Show more button on the standard ticket header appears invisible because the text color is' $brand-primary color' and is the same as the background
Service Catalog	PRB1936696	The UI policy in Virtual Agent does not support the 'contains' condition
Service Catalog	PRB1969157	Catalog items that the user doesn't have access to are displaying in search results
Service Catalog	PRB1977442	Order guides aren't selectable in Service Catalog's Automated Test Framework (ATF) steps
Service Catalog	PRB1989265	The submission confirmation page has many concatenations from multiple irrelevant applications
Service Catalog	PRB2004988	While searching for catalog items, there's no need to evaluate if at least one item is visible in category for determining the accessible categories
Service Catalog	PRB2005268	Standard ticket action inputs ignore multi-line configuration
Service Catalog	PRB2006743	The requested_for variable on RITM is set to a logged-in user instead of the selected user after order guide interaction
Service Catalog API	PRB1958054	There are constant 404 errors when making the call to the table API
Service Catalog API	PRB2040163	Service Catalog API returns HTTP 200 instead of error when sysparm_item_guid is duplicate
Service Catalog Builder	PRB2033565	A UI policy action created from Catalog Builder can't be seen in the platform
Service Catalog Builder	PRB2028753	UI Policies in Catalog Builder are not captured within the catalog template's scope selected
Service Catalog Builder	PRB2030878	'Mode' defaults incorrectly when not specified in the catalog item configuration, blocking item submission from Builder
Service Catalog Builder	PRB2033462	When creating a catalog item via Catalog Builder, UI policies configured in a previous step aren't visible on the 'Review and Submit' step
Service Catalog Builder	PRB2053622	In Catalog Builder, there's an issue when multiple fields on a table have the same label
Service Catalog Builder	PRB2060726	Publishing the catalog builder item deletes unrelated question choices
Service Catalog Builder	PRB2006808	The Ask Now Assist button doesn't work on the catalog in App Engine Studio
Service Catalog Components	PRB2015374	Ensure that <iframe> and <frame> elements have an accessible name
Service Catalog Portal Widgets	PRB1966196	There's an issue with 'Also Request for'
Service Catalog Portal Widgets	PRB1968570	Aria-required = 'true' isn't provided to the mandatory input fields
Service Catalog Portal Widgets	PRB1855054	Selecting the Required Information button in Service Portal on the iPhone doesn't focus the Input field
Service Catalog Portal Widgets	PRB1991914	Opening a TinyMCE PDF link in a new tab is blocked by Chrome when users click from a catalog item in a workspace where a Service Portal page is rendered in an iFrame
Service Catalog Portal Widgets	PRB2012609	'Lookup Select Box' in MRVS displays the incorrect label and case-different values are rendered in widget
Service Catalog Portal Widgets	PRB2014075	The Service Portal status of buttons isn't recognizable
Service Catalog Portal Widgets	PRB2019459	In Service Portal, the 'My Saved Bundles' section isn't available on the 'Catalog' page at higher zoom levels
Service Catalog Portal Widgets	PRB2021505	The 'SC Scroll to top' widget isn't displayed in a mobile browser after upgrading to Australia
Service Catalog Portal Widgets	PRB1968198	In a Catalog item with an order guide, the pages are represented as tabs, but it is not possible to navigate between the tabs
Service Catalog Portal Widgets	PRB1972660	The tooltip appears for the View Cart button but is missing for the Proceed to Checkout button in SC Shopping Cart base instance widget
Service Catalog Portal Widgets	PRB1976453	A Service Portal order guide review hides the description from a screen reader
Service Catalog Portal Widgets	PRB1976761	In Service Portal, a standard ticket rich text editor has an incorrect keyboard focus order
Service Catalog Portal Widgets	PRB1977104	When glide.attachment.extensions is set any value, like xlsx, it's not displaying as 'Supported: xlsx' in catalog pages
Service Catalog Portal Widgets	PRB1988371	There's labels that are too long on the 'Catalog' page
Service Catalog Variables	PRB1963743	Making the HTML variable read-only using the catalog client script still shows the editor bar and the large text box on the variable section
Service Catalog Variables	PRB2063234	The 'Lookup Select' box value is set to a random value when the reference qualifier condition returns no records
Service Catalog Variables	PRB2001459	g_form.addDecoration isn't working on a multi-row variable set (MRVS) after a Zurich upgrade
Service Level Management	PRB2001036	In SLACalculatorNG, an unbounded schedule/DurationCalculator cache causes memory growth during bulk SLA recalculation
Service Level Management	PRB2009173	SLA Timer countdown time drifts out of sync when displayed in an inactive tab of the browser
Service Level Management	PRB2062232	The SLAAsyncQueueSNC script include retrieves a large result set from the sys_audit table
Service Level Management	PRB1990465	HistoryWalker in CHECKPOINT mode cannot walkBackward to get the last update of task and hw.walkTo(0) to effectively reset itself
Service Mapping	PRB2052536	In Service Map, additional related list tabs (Changes-current/past, Incident, Problem) are permanently stuck on 'Loading...'
Service Mapping	PRB2040618	The 'Application Service Manual Ep Cleanup' job doesn't work
Service Mapping	PRB1981739	The calculation status of tag-based services can be stuck on calculating the value
Service Mapping	PRB2018275	'Traffic Process to Process' job can cause out of memory issues if there are many connections from LB service in the TCP table
Service Mapping	PRB1998724	'Create Layer 2' connections causes Out of Memory (OOM) errors if the device has many router interfaces
Service Mapping	PRB1998727	In the case of duplicate relation records in CMDB, not all CIs are populated in Manual Service
Service Mapping	PRB1971609	Service Mapping Discovery runs an instance out of memory during the rediscovery process in case there are 100K discovered services in Operational Status
Service Mapping	PRB2011756	The Service Mapping Properties pane displays raw values instead of choice labels
Service Mapping	PRB2015977	Cmdb_ci_qualifier_crud isn't recognized as a valid qualifier class in the CMDB hierarchy, leading to exceptions during recomputation
Service Mapping	PRB2036299	After upgrading to Australia, parent.process.pid fails to resolve, which causes the 'Get Process' operation to return the full process list instead of the targeted parent process
Service Mapping	PRB2036912	When services with the same name are created, the CreateOrUpdateITService API can fail
Service Mapping	PRB2052358	There's an incorrect request type of 'Send for Review' action
Service Mapping	PRB1536950	The MID Server crashes with an Out of Memory (OOM) error when handling a large number of file systems
Service Mapping	PRB1968404	Excluded Ci types are being populated in tag-based services
Service Mapping	PRB1971172	Old reconciliation rules are preventing Cloud Load Balancer CIs from being updated by a different discovery/data source
Service Mapping	PRB1976036	Limit CIs in tag-based services count relations instead of CIs
Service Mapping	PRB1998862	Blocking a flapper value isn't working if one of the affected strategies wasn't configured to 'Block' from a Service Model
Service Mapping	PRB2004318	The 'Create new service from here' feature causes memory issues in case there are many groups and services
Service Mapping	PRB2006053	There's a missing conditional_table_ query_range ACL for the cmdb_ci_service_discovered in the plugin com.snc.cmdb.it_service
Service Model Foundation	PRB2066228	A business rule restriction to update a case for an unsupported user isn't enforced when a restriction on the criteria is turned on
ServiceNow MCP Server Security	PRB2050682	The token claim and metadata endpoints reflect a static instance URL instead of instance host
ServiceNow Otto for Code (Family Release)	PRB1884654	Incorrect translation in Now Assist Summarize in Canadian French
ServiceNow SDK (Glide)	PRB2033218	Fluent App metadata deletions aren't propagated when installing from the app repo
ServiceNow SDK (Glide)	PRB2013533	There's an unhelpful error when installing an app with an invalid scope prefix
ServiceNow SDK (Glide)	PRB2067936	GlideQuery Schema.findInvalidChoiceError throws 'Cannot find function toLowerCase in object true' for non-string (boolean) values on choice/dot-walked fields
ServiceNow SDK (Glide)	PRB1831844	Users are unable to convert a sys_app-based application due to a company key
ServiceNow Studio (Family Channel)	PRB1912330	Unable to grant access to manage update sets to delegated developers with App Collab
Service Portal	PRB2028255	The Skip to chat link fails to land its focus on the Virutal Agent Chat button
Service Portal	PRB2050574	Two 'Data Table from Instance Definition' widgets on the same portal page share pagination
Service Portal	PRB2013342	In Australia, the Mission Control (/mc) portal fails to load the Bootstrap CSS (sp-bootstrap-rem.scss), while the same configuration works correctly in Zurich
Service Portal	PRB1982105	'End Live Chat' isn't translated for Now Assist in the Virtual Agent window
Service Portal	PRB1951481	The text 'フィルター' (filters) in the Faceted Search widget wraps in the Japanese language mode
Service Portal	PRB2020265	The 'Homepage Search' section isn't available at higher zoom levels
Service Portal	PRB1986159	Sorting on a reference field doesn't work in the portal for a non-English language
Service Portal	PRB2075083	'ESC' portal AI Search placeholder text customization is no longer honored after an Australia upgrade
Service Portal	PRB1935624	'Hide filters' and 'Clear All' in a facet search aren't properly aligned
Service Portal	PRB1935843	In Windows 11, from any web browsers (i.e. Chrome or Edge), two Korean alphabet letters are returned despite a user entering one Korean alphabet letter into a base instance Select box in base instance Service Portal and ESC portal pages
Service Portal	PRB1999112	The Edit file name button isn't displayed for a non-admin user
Service Portal	PRB2021794	In Service Portal, a portal title isn't visible on hover/ focus when the navbar background is white
Service Portal	PRB1744773	When copying and pasting screenshots, the mouse focus jumps to the beginning of the HTML field in the service portal
Service Portal	PRB2029717	Selecting the tabs under 'More' of the 'Standard Ticket Tab' widget in mobile view blocks scrolling of the page
Service Portal	PRB2032670	A new tooltip appears on the ESC portal every time the user selects 'Add attachments'
Service Portal	PRB2009637	In the Enhanced Chat search bar, the up and down arrow icons are visible
Service Portal	PRB2058433	On Focus_Open in a new tab isn't announced by a screen reader
Service Portal	PRB2063295	The user preference widget isn't working correctly when a user changes their language on the Employee Center
Service Portal	PRB2011240	Headerlist is improperly exposed to screen reader users
Service Portal	PRB2011496	When glide.invalid_query.returns_no_rows is set to 'true', the user can't change the Search Application for a record producer and the reference list shows no results
Service Portal	PRB2013905	The Service Portal needs the aria-haspopup='dialog' attribute on the Add Attachment button
Service Portal	PRB2013931	The Service Portal renders the decorative field label element with role='button', causing WCAG violations
Service Portal	PRB2014571	Alignment of the Now Assist search results gets overflow
Service Portal	PRB2022012	In the 'Idea' portal, menu items overlap when navigating with a keyboard at 200% zoom
Service Portal	PRB2026359	The related lists label is shown in a form widget
Service Portal	PRB2026504	Setting User Preferences does not get rid of console messages
Service Portal	PRB2026788	Accessibility defect violating WCAG 2.4.1
Service Portal	PRB2031688	Multiple keyword filters on Data Table from URL widget
Service Portal	PRB2032297	When the user selects 'Clear All' (Clear all notifications) in the Service Portal, the tooltip remains on the screen
Service Portal	PRB2034084	In Service Portal, an incorrect role is defined for search
Service Portal	PRB2036450	Date and Date-Time variables will not add separators/auto-format unless the entered format is YYYYMMDD, even if the configured system date format is different
Service Portal	PRB2036660	The ServiceNow Portal URL is case sensitive when entered in lower case, but works properly with upper case and doesn't work in incognito mode
Service Portal	PRB2038007	When all image scale options are removed from an image scale survey question, the control is hidden in the web experience but continues to display as an empty box in the Mobile App, resulting in inconsistent behavior across platforms
Service Portal	PRB2039519	When JAWS users navigate backwards through the top navigation menu items, the screen reader does not announce the item that has cursor focus
Service Portal	PRB2054374	Properties marked as 'display read only' are editable on Service Portal
Service Portal	PRB2055154	The 'Star' icon of knowledge articles and the 'Attachment' icon of catalog items are missing from the portal after adding the font family css incude in the portal theme
Service Portal	PRB2068051	Duplicate comments display when using the 'Ticket Conversations' widget
Service Portal	PRB2069512	There's missing focus management and screen reader announcements on expand/collapse
Service Portal	PRB2074191	In Australia, the header in Service Portal is no longer fixed at the top
Service Portal	PRB1589604	The Ticket Fields widget shows the message 'Agent working on this Incident' even when the state of the ticket is 'Pending Closure' or 'Closed', which is incorrect
Service Portal	PRB1839325	There's focus navigation issues in the login dialog after a timeout prevents screen reader users from logging back in
Service Portal	PRB1841663	Arrow key navigation in Service Portal date pickers triggers unconfirmed field value updates
Service Portal	PRB1938486	On Service Portal, the dotwalked field on the Reference field shows the time in GMT
Service Portal	PRB1947453	The Genius result 'Source' link text is overflowing in smaller devices, such as the Mobile responsive view on portal
Service Portal	PRB1957485	The 'Form' widget is not working correctly in Zurich, as it scrolls after using ctr + s to save
Service Portal	PRB1975222	In the Customer Service Management portal, a group combobox label isn't programmatically associated with an input field on the 'Save Filter' dialog
Service Portal	PRB1976076	On a record producer, after selecting a link that contains '#' in the URL and opening a browser tab followed by going back to the previous browser tab, the page scrolls back to the top
Service Portal	PRB1980119	Update/Review dark theme uxf mappings for the search, login, and modal
Service Portal	PRB1980456	The DateTimePicker month and year selection views are marked up incorrectly and can't be accessed via keyboard with NVDA
Service Portal	PRB1986569	Menus in the Customer Service Management and Service Operations Workspace portals aren't readable
Service Portal	PRB1995615	The 'Add Attachment Modal' close button's label is too generic
Service Portal	PRB1997326	There's an issue when selecting an empty name in the list collector variable
Service Portal	PRB1998060	Knowledge Base icons overflow the border of the 'Knowledge Bases Browse' widget in a portal
Service Portal	PRB1998933	The language picker doesn't change the language on a Service Portal page the when user isn't logged in
Service Portal	PRB1999608	The 'Online' status has too low of a contrast
Service Portal	PRB2000146	The data picker opens in another location
Service Portal	PRB2000251	In a portal, the 'Additional Details' tab label is truncated with an ellipsis at 200% zoom and the tooltip isn't displayed on the keyboard's focus
Service Portal	PRB2001359	'●' is displayed on the 'Icon' menu list when changing the view of an sp_instance_menu record to the default view
Service Portal	PRB2002200	Template literals aren't working on widgets
Service Portal	PRB2002539	In Now Assist, the Skip to Chat link fails to land focus on the Now Assist button
Service Portal	PRB2002874	The 'Add Attachment' window doesn't automatically close after a second attachment is uploaded after a large attachment
Service Portal	PRB2002954	There's portal language inconsistency across tabs without a refresh
Service Portal	PRB2005224	The Add attachments paperclip button lacks a visual boundary at 400% zoom, appearing as a decorative icon
Service Portal	PRB2005660	Tooltips on 'Date' fields aren't shown when one of the fields in the record producer isn't visible on the form
Service Portal	PRB2005800	The attachment window continues to load when dragging / dropping an opened One Drive file
Service Portal	PRB1972674	An accessibility issue violates WCAG 2.4.1
Service Portal Announcements	PRB2059143	Service Portal announcements don't announce that they open in a new browser window/tab, because they don't provide a'click behavior for links that open in a new tab
Service Portal Core Widgets	PRB1989200	The Service Portal Core 'Categories' widget isn't displaying the badges
Service Portal Core Widgets	PRB2024329	Post-Zurich upgrade, the date info in the CSM portal notification shifts inward when the notification card exceeds a certain width
Service Portal Core Widgets	PRB2033702	Images in Outage descriptions do not scale on the ESC system status page
Service Portal Core Widgets	PRB1974442	The 'My Requests' widget corrupts non-English characters when switching tabs
Service Portal Core Widgets	PRB1999720	The Clear button on the reference variables aren't aligned in mobile
Service Portal Core Widgets	PRB2000724	A Service Catalog item widget button's text is clipped without a tooltip on focus/hover
Service Portal Experience	PRB2051231	The user observes the error '{0} has been rejected' in the base instance 'Approvals' widget
Service Portal Experience	PRB2007912	The 'Approval Info Record' widget doesn't post rejection comments
Service Portal Experience	PRB2037025	Tooltip label text does not wrap for calendar date type variable
Service Portal Experience	PRB1827576	Service Portal priority data lookups don't work
Service Portal Experience	PRB2040365	The base instance 'Request and Approvals' widget is misoriented
Service Portal Experience	PRB2055656	In Australia, mandatory fields hidden by a UI Policy aren't visible on the change form in the portal, but submitting the form results in an error requiring them to be completed
Service Portal Experience	PRB1962633	Datepicker selected and current date are not announced in Portal surveys for Service Portal
Service Portfolio Management	PRB2020351	AvailabilityOutageProcessor. processOutages() aborts an entire CI calculation when a zero-duration outage is encountered
Service Portfolio Management	PRB1902176	Five 'Subscribed by' tables have unlimited CRUD access
Service Portfolio Management	PRB2018406	The global variable answer is modified in ServiceSubscriptionUtilsSNC and that causes Automated Test Framework (ATF) to crash when users open the 'Variable State Validation (SP)' step
Session Management	PRB2051647	claimSessionSync() crashes with ISE on invalidated-but-non-null HttpSession, silently cancelling REST transactions with HTTP 200
Session Management	PRB1941160	The session is invalidated when the portable Virtual Agent web client is configured on the user website
Session Management	PRB1985477	When attempting to update glide.guest.active. session.life_span, a check is done against glide.ui. session_timeout instead of glide.guest. session_timeout
Session Management	PRB1856354	Clearing the affinity cookie on logout.do impacts the logout redirection flow in MultiSSO v1 and v2 flows
Session Management	PRB2003725	An unhandled exception occurs when getAttribute is called after a Glide session invalidation
Session Management	PRB1769499	Excessive guest sessions in the sys_user_session table
Sidebar (Family Release)	PRB2009353	Base instance repeat value for the sidebar notification events process is excessive
Sidebar (Family Release)	PRB1908427	The 'Util' menu keeps loading if there are no conversations yet
Sidebar (Family Release)	PRB1993075	Sidebar collaboration tables aren't scope main enabled
Sidebar (Family Release)	PRB2019090	The cached RecordCard is returned without checking if the user has access to record
Sidebar (Family Release)	PRB2023462	Turn off the sidebar collab chat scope main enablement
Sidebar (Family Release)	PRB1983263	Users who don't have access to sys_cs_channel _user_profile can't see discussion cards in the unread tab
Sidebar (Family Release)	PRB1994558	When a Slack user leaves a discussion, the Slack channel is auto-deleted
Software Asset Core Company	PRB2005158	Improve NDS guided setup and proactively fix core company reference jobs by batching through local implementation
Software Asset Core Company	PRB1689224	Evaluate the unique index on the core company
Software Asset Data Import	PRB1921113	Issues with handling PPNs in the entitlement import flow
Software Asset Data Import	PRB2006846	Entitlements are created against the wrong software model when there are multiple products with the same name in the products library and an invalid publisher in the Excel sheet
Software Asset Management	PRB1994601	Subscription period field gets updated on page load for Entitlement
Software Asset Management	PRB2010303	Unable to Add software products in the Software Asset Management (SAM) workspace in published products list
Software Asset Management	PRB2017405	There's a missing fix script to update the label of cmdb_model_lifecycle
Software Asset Management	PRB2026233	Orphaned sys_object_source records are created when cmdb_sam_sw_install records are deleted via CI retire/stolen Business Rule
Software Asset Management	PRB2030768	Content normalization seems to ignore Business Rules
Software Asset Management	PRB2039852	Missing pa_indicators related to SAM jobs
Software Asset Management	PRB2040399	Deleting entities for absent/retired applications should trigger a Business Rule in cmdb_sam_sw_install
Software Asset Management	PRB2043455	Discovery Model to Software Model causing replication lag
Software Asset Management	PRB2051961	The Software Asset Management (SAM) Pro 'Remove Installs For Retired/Stolen CI' business rule throws 'Unknown table: samp_citrix_machine' when a Citrix add-on isn't installed
Software Asset Management	PRB2055852	Downgrade rights on retired/expired entitlements still influence reconciliation grouping
Software Asset Management	PRB1531245	Generate, create, and remove allocation remediation options for CAL records
Software Asset Management	PRB1633805	Instead of splitting installs across multiple server license metrics, the highest license metric should be used
Software Asset Management	PRB1711856	BYOL for Windows Server AWS tags
Software Asset Management	PRB1919859	Allowing cross scope access to various SAM global tables
Software Asset Management	PRB1945220	Total cost calculation on a license record isn't happening on the server side
Software Asset Management	PRB1959048	De-book SAM Pro, but keep SAM Foundation features like 'Reconciliation'
Software Asset Management	PRB1981043	User resolution rules aren't working if the subscriptions don't have a UPN
Software Asset Management	PRB1990723	Multiple deletions lead to installs not deduping again
Software Asset Management	PRB1997126	A system field of Custom Software Product Lifecycles is modified by Zurich
Software Asset Management	PRB1999926	If multiple suite children share the same discovery map (DMAP), it should prefer the conditionless one in content sync
Software Asset Management	PRB2004617	There's an issue with the 'SAM - identify deny list software' scheduled job
Software Asset Management	PRB2007293	Reclamation candidates don't show up in SAM workspace for hybrid products
Software Asset Management Content Service	PRB2048721	A display name on an entitlement or software model are truncated when the edition is more than 40 characters
Software Asset Management Publisher Pack for SAP	PRB1964218	There's a Software Asset Management Publisher (SAP) null character exception when pulling data
Software Asset Normalization	PRB1703274	Slow queries identified during OKR 2.3 executions on reconciliation, de-duplication and normalization scenarios
Software Discovery	PRB1815641	'Sync Installed Software' pre-post sensor scripts append a whitespace to Discovered Product if the edition is empty
Software Entitlements	PRB1670276	Select all functionality to be implemented in the backend along with other changes based on the UX/sprint demo feedback for copy allocations
Software Entitlements	PRB1961409	Accept the PPN suggestion 'Accept message' issue for SAMP
Software Entitlements	PRB1834815	Non-English samp_entitlement_import template cannot be imported from Software Asset Workspace
Software Entitlements	PRB1957593	Entitlement Import via the template fails, and the error message is, 'These custom columns do not exist on the Entitlement table: [ 'product(product)', 'publisher(publisher)' ]'
Software Entitlements	PRB1978705	The 'Purchase right' field allows an invalid data type
Software Entitlements	PRB2001277	The currency on 'Total cost' is changed from USD to GBP and viceversa when a record in alm_license is viewed
Software Entitlements	PRB2004452	Allow users to create user subscription downgrades
Software Entitlements	PRB2005051	Attaching a SA to a P+SA entitlement doesnt work as expected
Software Lifecycles (Family Channel)	PRB2039617	Typo in SamLifeCycleUtils script include
Software Models	PRB2002367	A discovery model to a software model matching job doesn't update the latest log properly
Source Control Engine	PRB2010080	'Stash Local Changes' silently fails when duplicate sys_update_name exists, and the phase 2 restore failure isn't surfaced in Source Control UI
Source Control Engine	PRB2010981	getDuplicateLocalUserSpecificUpdateSet() is missing sys_created_by filter, which causes stash changes to be written into another user's update set
Source Control Engine	PRB2014590	Stale sys_remote_app record from AppRepo publish blocks source control commits with 'An App Customization already exists' error
Source Control Engine	PRB2054438	A re-link of a customized Store app to git via Source Control fails with an error code '1030'
Source Control Engine	PRB1969425	The business rule for sys_choice is unexpectedly triggered during the source control import
SSH MID Server Communication Protocol	PRB1999773	The SSH connection fails with an error: 'Protocol version ID is too long'
Standard Ticket Page	PRB2012125	There's no tooltip on the Standard Ticket header for the caller when the text is truncated due to text spacing/language
Standard Ticket Page	PRB1995556	There's an error in the console log from std_ticket_conversations when a user closes a ticket
Standard Ticket Page	PRB2013271	Screen reader announces 'hyphen hyphen' for the 'Price and Total' value in the My Requests page of the Esc portal
Standard Ticket Page	PRB2016653	Hidden list elements are announced by the screen reader after the Publish button
Standard Ticket Page	PRB2025957	Truncation in details section of portal ticket pages does not gain input focus
Standard Ticket Page	PRB2036119	A standard ticket action order isn't working
Standard Ticket Page	PRB1866256	The control automatically moves to the 'Order case lines' tab when the user posts something on the 'Activity' tab or makes any attachment on the 'Attachments' tab of the 'Order case details' page for Order Case on Business Portal
Standard Ticket Page	PRB1961511	The menu changes from 'More' to a task upon receiving the focus for the PSDS Grants RSP Workflow Merit View task reflow
Standard Ticket Page	PRB2002490	Tooltips are cropped on the 'My requests' page
Standard Ticket Page	PRB2006602	There's additional padding in the standard ticket tab in portal in Australia
Standard Ticket Page	PRB2006776	User profile links (Caller, Assigned to, etc.) open in a new tab without any visual or programmatic indication
Stream Connect Core	PRB2021509	There's a null pointer exception in MessagePollSubscriptions. stopSubscription when a subscription isn't present
Stream Connect Core	PRB2001155	When kafka generates many errors, processing those errors can produce mutex contention
Survey Management	PRB1957101	The image added in the section 'Details' field from Survey designer does not scale to screen size when viewed from a mobile screen
Survey Management	PRB2013131	The icon is missing on the GRC classic attestation
Survey Management	PRB2020355	A French (Canadian) translation is missing in Risk Workspace: Assessment Instance Questions
Survey Management	PRB2023751	Service Portal $sp.getAssessmentRecord() loads all custom UI Scripts regardless of the global = false flag
Survey Management	PRB2035926	In Survey Designer, icons in the 'Controls palette' take a while to load due to excessive 3,000 individual angular.do?sysparm_type=message POSTs in a few seconds
Survey Management	PRB2036503	'Displayed when' doesn't get cleared when 'Depends on' changes on the Metric
Survey Management	PRB2050124	Customer rating feedback smiles are not displayed in survey preview or public survey link
Survey Management	PRB1976868	On a survey, the labels are concatenated together for question 1's Very Dissatisfied radio button
Survey Management	PRB2001256	There's long processing time when loading an assessment on a portal
Syntax Editor	PRB2003291	There's a parsing error about an unexpected token when trying to save a modern JavaScript
System Archiving	PRB1968962	Archive chunks are not processed due to 'ArchiveJob Source Record has been changed and no longer match the archive rule conditions'
System Archiving	PRB1988156	Archive reparenting doesn't work with peripherals and large table names
System Archiving	PRB1973927	An added Mutex doesn't solve problems in glommed tables
System Archiving	PRB1643629	The error 'ORA-01843: not a valid month' occurs when the user is using a non-default glide.sys.date_format due to a missing TO_DATE function
System Archiving	PRB1862202	The Retain Reference (DM-Retain Reference) doesn't migrate the inherited reference filed to the 'Reference' type in the archived child table
System Archiving	PRB2019849	ReArchiveJob fails to rearchive any records when the restored related table records exceed the GlideAggregate max limit
System Archiving	PRB2077698	Archive Restore skips related records archived from the table-rotation shard tables
System Archiving	PRB1924051	The Destroy Rule estimate recalculations triggered from the UI Transaction run synchronously
System Archiving	PRB1942129	The 'Enhance Rearchive' job to handle a large number of restored records no longer exists or matches the archive conditions
System Archiving	PRB1971082	The 'Archive Reparent Run Retry' job is causing app node reboots
System Archiving	PRB2007746	ArchiveRefJob is missing a null check
System Events	PRB1998319	A 'No Active Processor' alert generates for queues that are processing correctly
System Events	PRB2007066	Check to correct Legacy and Delegated Flow Engine jobs that are created during Upgrade
System Events	PRB2013207	The mutex contention in PerformanceStatsPersisterizor should be fixed
System Events	PRB1980615	Granular delegations with specific future start times aren't created
System Events	PRB2001375	The next discovery in the daisy chain is not triggered when the current discovery is cancelled
System Export Sets	PRB2052040	There's an Excel export page (sheet) grouping issue in Australia
System Export Sets	PRB1893148	Export Set limits are not applied from the sys_property if the max_rows field is not set in the Export Set record
System Export Sets	PRB1902474	The delta export in the Export Set may fail to extract all expected data
System Export Sets	PRB2002031	Export to Excel from the UI with glide.excel.use_user_date_format set to true does not export in UTC date time
System Import Sets	PRB1981092	Protocol version max length is not configurable for SCP and other data source file retrieval types utilizing SSH connections
System Import Sets	PRB2010797	SFTP scheduled imports fail, and JSch sends SSH_MSG_REQUEST_FAILURE in response to SSH_MSG_GLOBAL_REQUEST with want_reply=FALSE
System Import Sets	PRB2033737	role mis_server can't read database credentials for a JDBC data source when it uses an alias
System Import Sets	PRB2038233	JDBC connections are left dangling and unclosed
System Import Sets	PRB2041445	Missing column names from the mapping UI when importing Excel files through IntegrationHub import UI
System Import Sets	PRB1920195	There's a scaling issue with concurrent import sets
System Import Sets	PRB1939583	The delegated developer (app collaborator) is not able to edit data import integrations whenthe role is inherited from the user group
System Import Sets	PRB1981401	Users can't write to the path '/glide/nodes/<node>/bin../tmp/' due to a java.io.IOException: 'Separation boundary was not specified: com.glide.ui.multipart.MultipartParser'
System Import Sets	PRB1994594	The custom parse by script option doesn't support custom content types
System Import Sets	PRB1946880	StreamConnect RTE Consumer misses messages when there are two consumers per node
System Notifications	PRB1857726	label.notify event isn't triggered when creating a change request and the change notification email is never sent
System Notifications	PRB2012118	Meeting invites in Outlook Calendar don't obey the due date in the reminder
System Notifications	PRB2014459	In chunked emails with BCC addresses, only the first email has a To: address, and the other chunks have no To: address
System Notifications	PRB1938027	A new notification makes all other notifications unread in Next Experience
System Scheduler	PRB2021066	Child jobs for active nodes trigger propagation to standby nodes
System Update Sets	PRB1759437	The sys_nlu_model related link action 'Add model to update set' captures records from 'NLU BatchTest set' and 'NLU Batch Test Utterances' in the global scope to the parent batch update set
System Update Sets	PRB1897281	Loading the 'Details' page for an app that has excessive number of customizations fails due to having to load too many rows
System Update Sets	PRB1982348	An update set commit schedules multiple upgrade summary jobs
System Update Sets	PRB2004557	MetadataListener.handleScopeOrPackageUpdate() calls getFileName() without the isLoadingFile() guard, causing 'FileInfoStack is empty' errors during update set commits
System Update Sets	PRB1976017	When a child table was deleted, the update set deletes the parent table's sys_ui_list_elements records
System Update Sets	PRB2016304	An error appears when the user backs out an update set, repairs the application, commits the same update set again, then backs out again
System Update Sets	PRB2031247	Update set install tracking captures a store app as 'plugin' instead of 'application' for admins without elevated privileges
System Update Sets	PRB1972147	The 'Publish Customizations to Update Set' UI action is not working when app customization is not installed
System Update Sets	PRB1983964	If the update set sources are part of any related lists, 'Retrieve Completed Update Sets' doesn't work
System Web Services	PRB2029605	There's hourly recurring OAuth authentication failures on an outbound REST from ST ServiceNow to CG ServiceNow: 'User is not authenticated. OAuth token has expired or has not been retrieved'
Table Administration and Data Management	PRB1950018	When changing the string column max_length from 256 to 255, it converts MEDIUMTEXT to VARCHAR(255) on the source, but when applying it on a target instance, the DB type remains MEDIUMTEXT
Table Administration and Data Management	PRB1934831	Multi-row variable set values are not visible in the German language
Table Administration and Data Management	PRB2018419	Tables with definitions that have multiple 'primary = True' keys fail to create a table on RaptorDB / Postgres
Table Administration and Data Management	PRB2021330	Guid.build(metadataId, UNIQUE_KEY) in MetadataDelete.java produces deterministic collisions causing unique key constraint violations on sys_metadata and sys_metadata_delete during deleteMultiple() operations
Table Administration and Data Management	PRB1757717	addValue (string field, number value) isn't working as expected on the 'number' field in the 'sys_number_counter' table
Table Administration and Data Management	PRB1704723	TPP partitions created during an application install are created in the scope of application with the risk of having the tables dropped during application uninstall
Table Administration and Data Management	PRB2020960	Selecting 'Advanced view' on a dictionary record with choice=0 causes new updates on records
Table Administration and Data Management	PRB2051151	In List filter, the Watch List does not map correctly in Database View
Table Administration and Data Management	PRB2074481	The max length is set incorrectly for columns created with an update set
Table Builder (Family Release Channel)	PRB1934309	A new form section is created instead in the 'Modify form' section interaction of the 'Service Operations Workspace New Record' view via Form Builder
Table Cleaner	PRB2033264	DMTableCleaner doesn't honor the 'glide.db.tablecleaner.chunk_delete_size' value when deleting records from the sys_attachment_doc table
Table Cleaner	PRB2060180	A stuck data management run reactivation breaks table cleaner's slow rule check
Table Cleaner	PRB2077554	The URC audit cleanup query on sys_audit uses the low-selectivity (tablename) index instead of the unique documentkey index
Table Cleaner	PRB1962520	Slow DM Table Clean performance when there are a lot of records to clean up
Table Cleaner	PRB1966084	Cascade delete fails when the table is audited and record serialization fails
Table Cleaner	PRB1976491	DMJob Table Cleaner doesn't delete attachments for shared/extended tables
Table Rotation	PRB1959672	Shard tables aren't created on an initial plugin install
Table Rotation	PRB1925500	Sync lock is held when running a blocking operation
Tables and Columns Data Dictionary	PRB2015281	Dependent choices filter on a session domain instead of a record domain
Tables and Columns Data Dictionary	PRB2002096	A null pointer exception (NPE) occurs in ChoiceList#addNoCheck when the cache contains a null value, causing a 500 error on service portals
Tables and Columns Data Dictionary	PRB1667567	Lists load slowly
Tables and Columns Data Dictionary	PRB2036958	A Reference field with a coalesce function causes multiple issues including missing records in the List View
Test Management 2.0	PRB2005090	When the test plan of a test cycle is changed, the related test execution suites don't update their top task accordingly
Text Indexes	PRB1922239	TS Search Stats should use rollups
Time Card Management	PRB2012627	Base instance timesheet portal has an error when copying a previous timesheet and submitting
Time Card Management	PRB2026225	Performance Analytics Widget 'Time Card Count' only shows Capex Time Cards
Time Card Management	PRB2035011	An incompatibility was found in the 'Time card functions' business rule
Time Card Management	PRB2065815	The max hours per day is not properly validating on time card submissions/approvals
Time Card Management	PRB2068605	Base instance client callable script include AjaxaUserRateTypeSetting doesn't have an execute ACL defined
Time Card Management	PRB1978766	There's an empty row below the last 'insert' row in the Time Sheet Portal
Time Card Management	PRB1989255	There's a slow response loading the group tasks of the Time Sheet Portal
Time Card Management	PRB2004591	The time card 'Recall' functionality updates unqualified time cards if they're selected together with qualified ones in the list
Transform Maps	PRB1680756	Enforcing the 'Mandatory' field because they are not showing in an import set
UI Actions	PRB2019114	A UI action with g_modal in a workspace client script isn't working after switching the record tabs in the Workspace UI
UI Actions	PRB2033622	showFrame method throws the error 'GlideWindow.locate: window not found'
UI Actions	PRB2054405	The Delete button on sysapproval_approver is displayed to a normal user
UI Builder (Family Channel)	PRB1991548	Empty roles are created in the sys_user_ has_role table due to the ui_builder_ admin role containing the empty role reference
UI Field Administration	PRB2024073	An HTML type field doesn't always display as full size when its in read-only
UI Field Administration	PRB2022658	On the Effort Type = FTE field on the Resource Assignment form, when the user enters the Effort value using a dot, the system automatically converts it to a different value
UI Field Administration	PRB1948198	The Service Operations Workspace (SOW) 'Template creation' field dependencies are working inconsistently
UI Field Administration	PRB1998962	Mandatory fields marked with an asterisk should provide a persistent explanatory note on any form that explains what the asterisk signifies
UI Field Administration	PRB2039055	Australia upgrade, 'unsaved field indicator' tooltip is not translated
UI Field Administration	PRB2002879	A staged value change isn't working for styling changes to content in the html-editor field
UI Field Administration	PRB2000648	The 'Community' activity feed is empty for very active community members
UI Field Administration	PRB1982868	The pop-up related to the Comment/Work Note web link only displays in the boundary of the 'Compose' tab
UI Field Administration	PRB1554026	The sys_id of a dot-walked record is unavailable, and the include_sys_id_in_fieldlist attribute is not honored
UI Field Administration	PRB2006816	In Brazilian Portuguese, the 'Paste Formatting Options' modal isn't translated in workspaces
UI Field Administration	PRB1976513	showFieldMsg is unexpectedly dismissed for the 'Date' and 'Date/time' fields in workspace
UI Field Administration	PRB2052871	Field autocomplete issue
UI Field Administration	PRB2009135	There is a filter anomaly on Affected CIs
UI Field Administration	PRB2015937	Table name can't be null: java.lang.IllegalStateException
UI Field Administration	PRB2021202	'Is not a valid time. Please use format: HH:mm:ss' is hardcoced
UI Field Administration	PRB2021320	Now Assist Context Menu does not work in Workspace, specifically in the Safari browser
UI Field Administration	PRB2026157	Editing reference fields display no records found when blank in Service Operations Workspace Lists
UI Field Administration	PRB2027117	Choices are not populated on dependent fields in Workspace but are working in the native view
UI Field Administration	PRB2035391	JPY currency is displayed with an unnecessary decimal field in workspace
UI Field Administration	PRB2040359	The 'Attachments' component isn't working for multiple files when the 'Show preview' modal during an upload option is turned off
UI Field Administration	PRB2041432	After upgrading to Australia, when editing a template record the template field is narrow (almost half the page width)
UI Field Administration	PRB1858709	Grouped inputs (sn-record-duration) should be in a 'fieldset' with an appropriate 'legend' because they are all related to each other
UI Field Administration	PRB1921278	When using a playbook content item on a portal, users are unable to change the date once it is selected
UI Field Administration	PRB1962677	Text in string fields in a modal window are cut off under certain conditions in Safari
UI Field Administration	PRB1969092	The read-only/dependent/dotwalked 'Choice' field does not show the value when the reference is updated, and only shows when saving
UI Field Administration	PRB1971188	'Select variables' indicates that it is mandatory in Response Templates
UI Field Administration	PRB1971256	Horizontal layout columns cause the annotation section separator line to display as a box
UI Field Administration	PRB1973611	The field type 'URL' is blocked at 1024 characters in the Platform due to the table definition, but it's possible to go above 1024 characters when entering the value from a workspace
UI Field Administration	PRB1974338	Elements are missing accessible labels in the 'Show in Menu' formatter on the sys_db_object form
UI Field Administration	PRB1975244	There's incomplete error messaging on an invalid form field entry
UI Field Administration	PRB1976223	Role='status' and aria-label='Field annotation' is incorrectly provided to the 'Note' and 'Contact Information' sections
UI Field Administration	PRB1978859	The phone number format in Japanese isn't correct as Google's libphonenumber
UI Field Administration	PRB1979600	There's an unexpected query in a reference field lookup after using a 'contains' (asterisk) wildcard for auto-complete
UI Field Administration	PRB1982469	If hours are incremented in a workspace in the Asia/Almaty timezone, an onChange client script for the 'Time' field doesn't trigger
UI Field Administration	PRB1982845	Form > Schedule Tab > Date errors have aria-live=olite, but it should be aria-live=assertive
UI Field Administration	PRB1984741	There's an attachment size limit mismatch between a workspace and the backend view
UI Field Administration	PRB1986121	Phone number from Côte d'Ivoire invalid
UI Field Administration	PRB1987974	When having two records in a table with the same name and different values, using a record of one in a reference field might overwrite the other
UI Field Administration	PRB2005159	The 'sr-only' element on the login page isn't announced or exposed
UI Field Administration	PRB2005754	Override risk score message 'Prevents automatic recalculation of risk score' isn't announced to screen readers when the checkbox is selected
UI Field Administration	PRB2006777	The reference field Magnifying glass button fails to load records
UI Field Administration	PRB2007058	The label or instructions for the 'Watch list' field uses unexpected terms, such as 'pill(s)'
UI Field Administration	PRB2007398	Autosize level doesn't work as expected in Workspace as compared to the native UI
UI Form Administration	PRB2040665	Section Separator form annotation with no annotation text wrongly shows a DIV with blue background
UI Form Administration	PRB2057308	A workspace view rule causes Service Operations Workspace's 'Incident Overview Summary' section contents to not display
UI Form Administration	PRB1963251	The UI action with an empty onClick field causes a parsing error when the form and related lists load
UI Form Administration	PRB1915534	Dictionary files need to be updated to reflect the sys_metadata extension
UI Form Administration	PRB1789457	The Advanced Reference Qualifier for reference fields is not working
UI Form Administration	PRB1931422	Focus does not move to the first erroneous field once error comes up and all fields with an error are highlighted
UI Form Administration	PRB2022872	Workspace contact preview displays a logged-in user's country code in empty phone number fields
UI Form Administration	PRB1986098	Saving a record created from a related list can revert a previous saved update for a parent record
UI Form Administration	PRB1986450	The 'Presence' icon displays a Review button, but selecting it performs no action
UI Form Administration	PRB1987643	Warning messages are observed in logs: 'Encountered undeclared output variable: status'
UI Form Administration	PRB1988524	The copy/paste functionality is not working in the 'Email' section of the workspace.
UI Form Administration	PRB2032655	After upgrade to Australia, custom form annotation type style doesn't render correctly
UI Form Administration	PRB1849250	Screen reader announcements for read-only and mandatory active fields are unnecessarily long
UI Form Administration	PRB1958867	Approving the approval record from the Change Request is not refreshing the state of the change record in Service Operations Workspace (SOW)
UI Form Administration	PRB2062289	In Australia, when checking the condition/criteria for the attached file's name, the 'Attachment' UI box is loads forever
UI Form Administration	PRB2013101	The 'Attachment' tab item on the side panel doesn't filter the attachments based on the query business rule
UI Form Administration	PRB2017669	Mandatory fields are prematurely highlighted in red when creating a new incident in SOW Workspace
UI Form Administration	PRB2019097	XMLParser instances retain excessive amounts of heap space
UI Form Administration	PRB2020159	The focus on the workspace form goes to the 'Save' UI action after the notification message is cleared from the form
UI Form Administration	PRB2027393	Previewing a Workflow Data Fabric (WDF) record on a Glide table form view displays nothing
UI Form Administration	PRB2027597	When creating a template on a record, the fields that have the same column name don't have any identifiers to distinguish in workspace
UI Form Administration	PRB2068691	It navigates to a new form when adding an email on a watchlist
UI Form Administration	PRB1728612	There's no confirmation message provided to users who update a form field
UI Form Administration	PRB1894863	Inconsistent behavior occurs when changing the 'Date/time' field in the workspace
UI Form Administration	PRB1933190	The Change request form scrolls up and down, with the header expanding and contracting, on the key press within a multi-line string field within the CAB Workbench
UI Form Administration	PRB1948838	The multi-lingual user search and tagging for Kanji, Romaji, Hangul, and Pinyin
UI Form Administration	PRB1954804	The translated text-type fields aren't displaying the '(Encrypted)' label for encrypted fields in a workspace
UI Form Administration	PRB1981726	There's a styling issue with the accordion header overlapping with the 'Form' section
UI Form Administration	PRB1999708	In Service Operation Workspace, the string 'Sort by' in the modified templates panel is hardcoded
UI Form Administration	PRB2000610	The 'Edit' form in Service Operations Workspace isn't displaying a message when the field is mandatory
UI Form Administration	PRB2001319	The group edit in Compliance Workspace and Controls List displays an error due to logic modifying respondents
UI Form Administration	PRB1915534	Dictionary files need to be updated to reflect the sys_metadata extension
UI Form Administration	PRB2025980	A reference list displays an error if the user opens it without access
UI Policies	PRB2028073	The UI policy for turning off a filter condition doesn't work when selecting reference fields
Universal Request	PRB1988790	When glide.ui.security. allow_codetag is set to false, comments are copied over wrapped in HTML and aren't displaying correctly
Upgrade Center	PRB2025624	sys_script_fix_12641201206d45e1867a434635e93997 skip record is created
Upgrade Center	PRB2022878	Glide list field type export and import does not account for tables that use non-sys_id coalescing strategies
Upgrade Center	PRB1960119	Execution tracker issues for plugins during Zurich upgrades
Upgrade Center	PRB1965821	Upgrade syslog error messages should be warnings: 'Could not load the Out Of Band App'
Upgrade Center	PRB2039540	The 'Upgrade complete' notification does not retry
Upgrade Center	PRB2050680	Store certification failure for the newly added field 'merge_base_payload_hash'
Upgrade Center	PRB1843409	Records with skipped error disposition are part of the com.sn_shell_parts plugin
Upgrade Center	PRB1958321	Ensure schema changes occur before parallel plugin upgrades when Parallel Plugin Loading (PPL) is turned on
Upgrade Center	PRB1968094	A static reference to a scriptable object in MetadataCustomizationStateAPI
Upgrade Center	PRB1998674	There's an error when attempting a 'Save Merge': '#Could not save record because of a compile error: JavaScript parse error at line (432) column (7) problem = invalid property id'
Upgrade Monitor	PRB1982307	There's an Upgrade Monitor message displayed while the system is actively performing table alterations: 'Batch altering table: waiting for exclusive lock'
Usage Analytics	PRB2021289	Long session durations are observed for few Usage Insights Sessions, causing inaccurate session duration metrics
Usage Analytics	PRB2034497	There's errors in the system log/the error log observed UsageAnalytics App Persistor
Usage Analytics	PRB2012658	Inactive records from the table usageanalytics_count_cfg are executed as part of UAComplianceEngineJob
Usage Analytics	PRB2028292	Add System Property or User Preference to hide menu item without disabling telemetry collection
Usage Analytics	PRB2059358	Warning messages are displayed in the console for unregistered applications
Usage Analytics	PRB1982016	Usage Analytics's 'Usage Status Download' causes a replication lag
Usage Analytics	PRB1999525	'Additional Metrics' displays a blank page
User Authentication	PRB2017890	'Works with ServiceNow' branding is visible with the base instance ServiceNow logo
User Authentication	PRB2055791	There's a CSS layout issue on the login page when French language is selected
User Authentication	PRB2003653	SAML certificate validation prematurely sets an error flag on the first certificate failure
User Authentication	PRB2010133	Password requirements on login_cpw.do render as <p> tags instead of semantic list markup
User Criteria for Service Catalog	PRB1985455	Adding user criteria via Catalog Builder isn't working as expected
User Criteria for Service Portal	PRB1961376	Alumni users aren't able to view the base instance pages which pages need only the snc_internal and snc_external roles
UXF Components	PRB2017748	Semantic headings are improperly used and the heading hierarchy is incorrect
UXF Components	PRB1998062	A keyboard tab key is unresponsive when a new tab opens on selecting the Open record button in the modal
UXF Macroponent	PRB1899084	The technical dashboard override isn't applied when switching domains in UI Builder (UIB)
UX Framework	PRB2018044	If sys_attachments is excluded during cloning, UXF pages aren't loading correctly after cloning
UX Framework	PRB1913831	Breadcrumb is breaking when refreshing the page
UX Framework	PRB2002772	Preset for the presentational list (nested inside the record list bundle) wasn't discovered during pre-population
UX Framework	PRB2005020	Aria-orientation='vertical' attribute isn't provided to tablist and the user can't navigate with both right/left and up/down arrow keys
UX Framework	PRB1996624	Add-on events aren't caught when a page is used as a subpage
UX Framework	PRB2021488	Selected buttons do not have sufficient color contrast with adjacent buttons
UX Framework	PRB2018504	For workspace tabs, the selected tab has insufficient color contrast against adjacent colors
UX Framework	PRB1963187	Keyboard focus is lost on tabbing from 'More Options (...)'
UX Framework	PRB2020895	Cleanup viewports and now-trigger-library memory leaks
UX Framework	PRB1982045	Repeated invoking of sn-canvas-tabsdata reducer causes outdated data in tabsdata processing
UX Framework	PRB1969174	The aria-label for the 'Dot' icon doesn't have a proper name and ia defined as the 'Dirty' state in the Service Operations Workspace (SOW)
UX Framework	PRB2003269	The 'Wrap up' modal doesn't display when users close the 'Interaction' tab and they reopen/reload it again
UX Framework	PRB2033497	Next Experience app shell header remains dirty after form save when events dispatched via Controller
UX Framework	PRB2039110	Lazy-loading defaultNodeStyles retains detached ShadowRoots due to missing disconnect cleanup
UX Framework	PRB2011296	There's a null pointer exception in GlideUxComponentDefProvider when sys_ux_lib_component has a null tag
UX Framework	PRB2016056	Focus doesn't set to the element inside the alert dialog which displayed an error
UX Framework	PRB2020299	An OpenFrame API race condition causes incorrect tab content rendering in Customer Service Management workspace
UX Framework	PRB2024860	getInstanceValue caches are undefined and portal app shell search navigation is broken
UX Framework	PRB2035397	After typing in an input field on record page load, the focus shifts intermittently
UX Framework	PRB2039203	(UIB) Browser title is showing as URL path instead of Label configured in side navigation when open page or switch side navigation
UX Framework	PRB2041370	Record list shows task table data even if list broker's table is null/ empty
UX Framework	PRB2055248	'Change Task' tab labels show the last character(s) as dimmed/faded
UX Framework	PRB2069094	Users are unable to select menu API calls on a SURF clone instance
UX Framework	PRB1798479	There's a misplaced closed dialog X button in an email body's full view
UX Framework	PRB1943950	The custom style breaks when enabling 'glide.ux.user_criteria_enabled'
UX Framework	PRB1958355	Insufficient color contrast for focus indicators of the options
UX Framework	PRB1979671	When an optional parameter is removed from the URL, 'MCP Prop Changed' isn't fired
UX Framework	PRB1990602	There's problems with UI Builder
UX Framework	PRB1993526	A tooltip isn't provided for the ServiceNow logo
UX Framework	PRB1995723	convertUrlToPayload generates an incorrect payload, causing routing issues to incident records
UX Framework	PRB1998648	URL field links don't work in a workspace reference preview
UX Framework	PRB2004013	Filters aren't appearing in the dashboard
UX Framework	PRB2004739	The link text overflows the card on the login page in some non-English languages
UX Framework	PRB2007769	Two asterisks are displayed for mandatory 'True/False' fields with hint/help text added and the 'Show help tips on Forms' preference enabled
Versatile Node and Cluster Configuration	PRB1918829	The api/run-node-script.sh doesn't honor overrides.d properties
Versatile Node and Cluster Configuration	PRB2002618	There's an AHA check failure due to a node_id mismatch from capitalizing the host name
Virtual Agent	PRB1980327	A chat dynamic greeting isn't localized correctly
Virtual Agent	PRB2051861	NPE in ResponseGenerationProcessor.handleRegularResults when TextToResult returns null response
Virtual Agent	PRB2056495	Central cache doesn't return the correct entry if the cache is updated from a different cluster
Virtual Agent	PRB2033881	Executing a catalog item or a skill from searched results fails silently after canceling the live agent request
Virtual Agent	PRB2033038	When an agent is triggered from the planner2 flow with localization enabled, the skillId is missing in the iterationContext
Virtual Agent	PRB1993583	LLM calls time out after 60,000 milliseconds
Virtual Agent	PRB1968407	Chat window issue with IT Virtual Agent
Virtual Agent	PRB2035888	A Guardian-triggered async_search early-return leaves a stale task ID in the context
Virtual Agent	PRB2033400	vaSystem.getTranscript() returns empty when Dynamic Translation is turned on and messages are in the 'Pending' or 'Translating' status
Virtual Agent	PRB2058728	Chat summary isn't generated on instances with the Spanish translation plugin
Virtual Agent	PRB1985280	Duplicate attachment is displayed in Virtual Agent after portal refresh
Virtual Agent	PRB2034975	Interactions are throwing an error of 'technical issues' intermittently
Virtual Agent	PRB1974845	The FDIHServiceImpl object holds significant memory
Virtual Agent	PRB2024316	Stuck Virtual Agent conversations from FDIH async_search race condition cause infinite retry loop consuming worker threads
Virtual Agent	PRB2019099	Starting '{0}' sys_cs_context_profile_message isn't translated per user session language
Virtual Agent	PRB2020252	The Virtual Agent goes into a loop after selecting the feedback survey
Virtual Agent	PRB2021983	Null GlideRecord in conversation context causes IllegalArgumentException during deserialization in TypedValueDeserializationUtil
Virtual Agent	PRB2022995	Referenced sources are missing from the chat transcript
Virtual Agent	PRB1940553	Unable to toggle the 'Show more' accordion in text responses outside of Virtual Agent topics
Virtual Agent	PRB2025952	The value of the of the 'shorten response' field on text nodes in VA Designer cannot be set globally or per topic
Virtual Agent	PRB2026682	Conversation history of language detection confirmation disrupts a user response
Virtual Agent	PRB1985767	There's no response from a live agent after a user request and an unexpected system message displays
Virtual Agent	PRB2003424	External users are unable to delete closed chats from the Virtual Agent chat history
Virtual Agent	PRB2003757	The 'Search' icon on a synthesized response in Virtual Agent redirects to an old search page
Virtual Agent	PRB1916016	The End Conversation action does not end live agent interaction when the Post Chat survey is enabled
Virtual Agent	PRB1992132	The Virtual Agent (VA) link menu items are not displayed correctly
Virtual Agent	PRB2052769	There's a 'sorry' message after a user tries to enter a different topic after a survey message
Virtual Agent	PRB2013952	Remove the deprecate system property 'com.glide.cs.conversation.entity.cache.enabled'
Virtual Agent	PRB1929534	The Virtual Agent line break (\n) is not working in the header card in a 'Static Choice' or 'Dynamic Choice' control
Virtual Agent	PRB2010886	A session expires in the middle of a conversion with the agent
Virtual Agent	PRB2024076	Pickers aren't honoring pre-selected options
Virtual Agent	PRB2028065	Timestamps sent from Amazon Connect to Virtual Agent's server leave messages out of order
Virtual Agent	PRB2029216	Channels's typing indicator breaks AIA execution
Virtual Agent	PRB2029289	The format for the variable type 'List Collector' and 'Reference' isn't displaying the same as on the portal in NAVA
Virtual Agent	PRB2031583	Non-topic skills are dropped from the skill picker when all applicable topic skills have a visible design category
Virtual Agent	PRB2031991	'Get details of problem agent' returns additional duplicate closure messages along with the expected closing message
Virtual Agent	PRB2033259	Language detection doesn't work properly with Agentic mode for both the standard and enhanced chat
Virtual Agent	PRB2033480	Virtual Agent stores some translations in sys_ui_message Key with a 'va:topic:' prefix and sys_cb_topic sys_id, and doesn't translate the newly added text
Virtual Agent	PRB2033680	REST inbound message removes the character value within certain symbols
Virtual Agent	PRB2037636	Agent messages containing URLs aren't displaying correctly in the internal transcript
Virtual Agent	PRB2055748	In Virtual Agent Web Client, the 'Contact Support' menu icon disappears when an option is selected because the icon color and background both bind to search_icon_color
Virtual Agent	PRB2057596	Rename 'Now Assist Virtual Agent' to Otto for topics in Glide
Virtual Agent	PRB2057885	Feedback icons not showing in AI Agent chat messages
Virtual Agent	PRB2064355	Auto Chat executions are faulted
Virtual Agent	PRB2064833	A domain is set to null after user input
Virtual Agent	PRB2069447	Semantic filtering Virtual Agent global flags aren't set when invoked from AO via topic tool execution
Virtual Agent	PRB2072565	When a user starts a conversation with 'end' or 'bye' as the first query and later pivots to the actual query after presented the feedback message, the new intent never is captured and Virtual Agent keeps asking for feedback
Virtual Agent	PRB2073250	A conversation from another domain doesn't work if the user default domain doesn't have access to the current session domain
Virtual Agent	PRB2074992	Handshake fails when duplicate preferred-skill entries exist for the same skill
Virtual Agent	PRB2076609	The 'Timeout conversations' job fails to close conversations on cross domains
Virtual Agent	PRB1943976	Need to add expensive caches as hard reference caches to avoid GC
Virtual Agent	PRB1943977	The Virtual Agent chat bot input box border is cut
Virtual Agent	PRB1959245	Fluency Judge penalizes fluency for the word 'False' in the synthesized response
Virtual Agent	PRB1959445	Now Assist Panel shows 'Unable to load'
Virtual Agent	PRB1959782	Live agent support fails in the Now Mobile app when callback is enabled
Virtual Agent	PRB1960339	The 'Use an AI agent ' action moves to a 'Waiting' state when called inside a flow-logic component
Virtual Agent	PRB1968120	Dynamic Translation (DT) does not work in Now Assist from mobile devices
Virtual Agent	PRB1972520	Behavior for time stamps on interaction.transcript dialog lines can cause confusion
Virtual Agent	PRB1976905	'Error parsing additional context JSONObject[''conversation''] not found' issue for NLU Conversations
Virtual Agent	PRB1977219	The max wait time/no agent message isn't rendering hyperlinks in Portal, but it's working in Teams
Virtual Agent	PRB1983377	In enhanced chat, the virtual_agent flag is always set to false
Virtual Agent	PRB1985773	Now Assist Virtual Agent (NAVA) doesn't trigger the onboarding workflow
Virtual Agent	PRB1990020	The Show more button appears during streaming even when it's disabled
Virtual Agent	PRB1990700	Clean up sys_ui_message for translation/update translation for contextual actions
Virtual Agent	PRB1992051	There's emoji panel UI issues in the chat bot
Virtual Agent	PRB1992368	A fallback message script seems broken with unterminated comment and incomplete code in LANGUAGE_SWITCH_CONTROL
Virtual Agent	PRB1999511	Message preview and unread badge count don't work upon page refresh
Virtual Agent	PRB2001624	It should handle a hand-off scenario for 'view more record'
Virtual Agent	PRB2003421	When localization is enabled and the agent is triggered in a non-English language through Now Assist VIrtual Agent (NAVA) or Now Assist panel (NAP), the agent fails to execute
Virtual Agent	PRB2006208	The Virtual Agent avatar is displayed as a square, but it was round prior to the upgrade to Zurich
Virtual Agent	PRB2014396	AO results don't distinguish order guides from regular catalog items and sends sc_cat_item instead of sc_cat_item_guide
Virtual Agent	PRB2077222	An issue in the fallback logic for a re-witten query in SearchAndRerankProcessor
Virtual Agent	PRB2024715	Async tool executions are stuck in processing
Virtual Agent Designer Legacy	PRB2012951	Parsing error appears when the value from the text input node is used to trigger NLU topic discovery with dialog acts on
Virtual Agent Designer Legacy	PRB2031236	AI Connector utility AI Agent drop-down list is empty due to improper URL encoding triggering connectSupportRouting processor
Virtual Agent Designer Legacy	PRB1752802	The virtual agent designer page isn't accessible on Safari
Virtual Agent Designer Legacy	PRB1949441	'Closing Message' is displayed when testing the assistant enabled with Enhanced Chat in the VA Designer Conversational Studio
Virtual Agent Designer Legacy	PRB1949979	Unable to pass inputs to AI Agent in Virtual Agent topic using AI Connector utility
Virtual Agent Designer Legacy	PRB1992505	HTML rendring issues in alert analysis
Virtual Agent for Service Catalog	PRB1979804	Text is truncated when filling a catalog request on a request catalog item inline-seismic component
Virtual Agent Web Client	PRB1983355	Markdown to HTML parsing issues when there are special characters in the payload
Virtual Agent Web Client	PRB1961626	The record producer form opens behind an expanded chat window
Virtual Agent Web Client	PRB1997398	The now-chat-window library build is missing the rem multiplier, which causes tiny text in the ENHANCED_CHAT fullscreen portal
Virtual Agent Web Client	PRB1982379	Massive /api/now/v1/cs/consumerAccount/{sys_id}/sync calls after a user is logged out but has the Virtual Agent standalone page '$sn-va-web-client-app' open
Virtual Agent Web Client	PRB1825407	Unable to change ServiceNow VA message for com.glide.cs.general.multi_file_size_exceed_msg
Virtual Agent Web Client	PRB2030775	Topic Picker fails to dismiss when rendered immediately after the user response due to mismatched message_type (text instead of topic_picker)
Virtual Agent Web Client	PRB2031585	Synthesized response markdown to HTML render inserts spurious break elements for blank lines and inconsistently splits/merges block boundaries
Virtual Agent Web Client	PRB2004802	Now Assist is incorrectly displaying HTML when trying to display table data from KBs
Virtual Agent Web Client	PRB1974628	In Enhanced Chat, a theme hasn't been applied to support pop-up models
Virtual Agent Web Client	PRB1993741	When live_agent_only is set to true, the agent chat triggers the greetings topic instead of going to the live agent
Virtual Agent Web Client	PRB1976753	Messages sent in the new chat are some times getting merged with messages in the previous chat
Virtual Agent Web Client	PRB2014164	Additional columns in a reference variable aren't rendered correctly in Now Assist in Virtual Agent
Virtual Agent Web Client	PRB2021136	Selecting the Stop button during synthesized results streaming causes an error
Virtual Agent Web Client	PRB2030565	When selecting a link type menu item in Now Assist in Virtual Agent Enhanced Chat, it does not open a link in a new tab
Virtual Agent Web Client	PRB2031682	Web Client doesn't display it correctly if a synthesized response markdown contains a URL that has a parenthesis
Virtual Agent Web Client	PRB2032099	New chat contains messages from the old chat
Virtual Agent Web Client	PRB2034934	The 'Chat list' panel displays multiple tabs' conversations stacked together when switching tabs
Virtual Agent Web Client	PRB2055245	Detected Language Translation isn't applied to the expected wait time message during the Virtual Agent to Live Agent handoff
Virtual Agent Web Client	PRB2058202	In NAVA for the proactive trigger, the TAB Focus is falling on the invisible 'You have a chat recommendation. Tab to view the message'
Virtual Agent Web Client	PRB2070841	Missing branding font configuration produces url(undefined) in generated CSS, causing browser requests to /undefined
Virtual Agent Web Client	PRB1850499	Mobile needs to support the device trust token when running web Virtual Agent
Virtual Agent Web Client	PRB1899714	The Virtual Agent's IAR steals the focus and captures user input while minimized for Safari browsers
Virtual Agent Web Client	PRB1934241	The 'Estimated Wait Time' cannot be hidden in Virtual Agent when using Enhanced Chat
Virtual Agent Web Client	PRB1946823	The luminosity contrast ratio of the link text in Now Assist panel is less than required, and is 4.5:1
Virtual Agent Web Client	PRB1972526	The Now Assist chat button lacks a descriptive accessible label
Virtual Agent Web Client	PRB1974428	A response with multiple sources displays the same citation numbers/misplaced citation
Virtual Agent Web Client	PRB1990148	The Virtual Agent branding menu icon's color isn't working for the 'plus' icon to start a conversation
Virtual Agent Web Client	PRB1998643	While requesting a catalog item in Now Assist Virtual Agent (NAVA), selecting the Skip button for a date/time question does not clear the date/time value in the Input field
Virtual Agent Web Client	PRB2008383	The 'Audio notifications' toggle for Web Client affects Now Assist Portal with no way to turn them off
Visibility Content	PRB2003240	Cloud discovery is spending 40% runtime on the query hash 164915272
Visual Task Boards	PRB2059581	Users are unable to move a card from one visual task board (VTB) to another after an Australia upgrade
Visual Task Boards	PRB2036858	'Copy journal content' does not function on the activity stream, within VTB cards
Visual Task Boards	PRB1991131	Elevated roles are removed when accessing a virtual task board
Visual Task Boards	PRB2001739	In a visual task board, the Close button on a modal has an incorrect aria label
VMware Discovery	PRB2009124	ESX OS Software Install Records (display_name hardcoded and last_scanned) aren't updating, and stale version records aren't deactivated on Discovery
VMware Discovery	PRB1678256	VMware Discovery doesn't remove relations from Server CI records once the server is moved to a new VM (Virtual Machine) instance
Walk-Up Experience	PRB1997626	An error message appears across various catalog items when they are opened
Walk-Up Experience	PRB2006201	Database response time takes longer becuase of an influx of /api/sn_walkup/walk_up/queue/ transactions
Walk-Up Experience	PRB2030122	WalkUp queue shows the incorrect date for Banglore location check-in queue window
Walk-Up Experience	PRB1803713	'To' as a sys_ui_message key needs to be disambiguated for target languages, such as Ja
Walk-Up Experience	PRB1981055	Image on the 'Walk up reservation' page does not display for users without a walk up role
Walk-Up Experience	PRB2000279	The 'My Walkup' inbox redirects to the Agent Workspace inbox instead of the Service Operations Workspace inbox
Walk-up Experience Portal	PRB1986566	There's an issue with walk-up check-in date translations
Web Content Accessibility Guidelines (WCAG) 2.0 AA Compliance	PRB2013386	On the Idea Portal, the description text for an idea record overflows its description container instead of staying within the expected boundaries
Web Content Accessibility Guidelines (WCAG) Conformance	PRB2019324	List view tables in Next Experience workspaces don't preserve cell/row borders in Windows' high contrast (forced-colors) mode
Web Content Accessibility Guidelines (WCAG) Conformance	PRB2051806	The backend start page menu and global search controls are clipped at 400% zoom
Window Manager	PRB2041392	There's a UI bug when opening the Now Assist panel
Window Manager	PRB1962518	The HTML code is shown in the preview of the minimized Modeless Compose Editor
Word Document APIs	PRB1973625	Support unzipped font size up to 20 MB in Word Doc API
Word Document APIs	PRB1987850	Issue with document sync when paragraph properties do not exist
Workflow Editor	PRB1956774	Workflow inputs of string (Full UTF-8) types are missing a value
Work Order Management	PRB2011569	Scheduling method is empty
Work Order Management	PRB2017308	Flat table records aren't invalidated when location attributes are inserted to Workforce Operations (WFO) events
Work Order Management	PRB2027073	Unable to give read access for sm_template form when Work Order Template is without any associated tasks
Work Order Management	PRB2031481	When the Schedule Start Date is updated from the List view, the record throws errors on the Work Order Task form
Work Order Management	PRB2035553	The system does not automatically release parts from closed WOTs, preventing status change to 'Available' and blocking further utilization
Work Order Management	PRB2064250	The 'Estimated End' field displays an incorrect datetime in Service Operations Workspace when 'Estimated Work Duration' is updated
Work Order Management	PRB1988499	The 'AutoAssign' UI action on a work order task form for fynamic fails with a message: 'Something went wrong. Please Rerun'
Work Order Management	PRB2003061	On Field Service Management (FSM) Mobile Agent, 'Accept' on an agent-to-agent part request fails with a 'Failed!' error
Work Order Management	PRB2005279	The Copy Task Template button within a Work Order Template doesn't populate the Work Type field
Work Order Management	PRB2066296	wm_agent and wm_admin are unable to create a part requirement from a module
Workspace List Menu	PRB1985821	The floating point variable type values are rounded off to two digits after a decimal in a workspace
Workspace List Menu	PRB1995101	The tooltip for the slider to control a workspace column's width doesn't contain sufficient information for a keyboard user
Zero Trust Access	PRB1974949	The property glide.authenticate.session_access.user_info_message doesn't support translation
Zing Text Indexing and Search Engine	PRB1996302	Installed applications aren't shown in application manager when the instance is upgraded to Australia
Zing Text Indexing and Search Engine	PRB1982399	The Choice field is not indexed if there is no language configured for Zing
Zing Text Indexing and Search Engine	PRB2018016	The 'TS Index Stats' job shouldn't check a table that's not indexed
Zing Text Indexing and Search Engine	PRB2008761	Unable to disable exact match

**Parent Topic:**[Available patches and hotfixes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/available-versions.md)