Digital Product Release release notes

topic brazil Updated Oct 5, 2026 3 min read digital-product-release-rn.md
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ServiceNow® Digital Product Release is a release management solution that helps release managers, product managers, and program managers manage the release process. See the following sections for release notes by version.

About Digital Product Release

  • Plan, validate, and track product releases in one workspace, so product teams share a single view of release readiness.
  • Gate release progression with policies that evaluate data from the AI Platform and from connected planning and CI/CD tools.
  • Restrict release visibility to the teams that own a release, and inherit that access down to release phases, phase tasks, and linked records.
  • Hand a validated release to Change Management, so change approval focuses on deployment scheduling and service impact.

For more information, see Digital Product Release.

Activation and other requirements

Note: Digital Product Release is available from the ServiceNow Store. See the activation information that follows.

Parent Topic:IT Service Management release notes

Version 2.6.2

Digital Product Release version 2.6.2 includes restricted release access, an on-hold release state, planned and actual phase dates, configurable dashboards, and other enhancements.

What's new

  • Restricted access to releases

    Limit who can see a release to its release team. Restricted access adds record-level control and applies to releases, release phases, release tasks, policy mappings, key dates, and release phase relationships.

    Configure a product team on the Product Settings page to apply restricted access on its releases. For more information, see Configure product-level release settings.

    A release created for a restricted-access product inherits its setting, and the product team is set to its initial release team.

    In a multi-product release, individual releases inherit access control from the main release.

  • On hold release state

    Pause a release for a business reason without cancelling it or losing its place in the release life cycle. While a release is on hold, you can't complete the current phase and automatic phase progression does not run. Resume the release after the reason for the hold is resolved, or cancel it.

  • Planned and actual phase dates in stage-based release

    Track planned and actual start and end dates for stage-based release phases. You enter the planned dates; the actual dates are set automatically as the phase progresses.

  • System properties for the default phase association

    Control which phase is pre-selected when you associate a change or configuration item with a release. Configure sn_dpr.default_phase_for_changes for changes and sn_dpr.default_phase_for_cis for configuration items.

What's changed

  • Charts exclude cancelled phases from the release dashboards

    Policies, phase tasks, and task approvals attached to a cancelled or restarted release phase are excluded from chart aggregates. They are also filtered out from the lists that opens on selecting a chart segment. This applies to the Digital Product Release landing page, Release Overview, Release Bundle Details, and the multi-product release dashboard.

  • Digital Product Release home page widgets scoped to your releases

    The My releases chart on the Digital Product Release Workspace home page shows only releases where you're the release owner or a release team member.

  • Release actions on all release pages

    From any release page, perform actions such as Start release, Re-target release, Close release, Complete current phase, and Run policies.

  • Release template

    The Manage release template button on the Release template form is renamed Edit release template.

  • Release creation wizard

    Additional Products fields are no longer required in the Create release flow.

  • Policy status aggregation in a multi-product release

    In a multi-product release, the policy status of a product added after the release starts rolls up to the main release.

  • Product enhancement creation

    The sn_dpr_workspace.enhancement_work_item_types system property controls which work item types auto-create product enhancements. Leave it empty to stop enhancement creation.

What's deprecated or removed

Keywords Digital Product Release release notesDPR release notesDigital Product Release release notes
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