Performance Analytics release notes

topic brazil Updated Sep 25, 2026 2 min read performance-analytics-rn.md
Raw file servicenow.com

The ServiceNow® Performance Analytics application is an in-platform process optimization solution. It enables organizations to set, track, and analyze progress toward goals.

About Performance Analytics

  • Track critical process metrics and trends.
  • Measure process health and behavior against organizational targets.
  • Identify process patterns and potential bottlenecks before they occur.
  • Continually visualize historical and real-time process statistics in role-based dashboards. The dashboards enable individual stakeholders to make informed decisions.

See Performance Analytics (Indicator data sources) for more information.

Activation and other requirements

  • Activation information

    Complimentary Performance Analytics for Incident ManagementPerformance Analytics is active by default. You cannot create indicators or breakdowns with this complimentary application.

    The full features of Performance Analytics are available with a subscription. For details, see Activating your Performance Analytics subscription.

Parent Topic:Platform Analytics release notes

Brazil Early Availability

Data snapshots indicators now support bucket groups and calculated date fields.

What's new

What's changed

What's deprecated or removed

  • KPI Composer

    KPI Composer is deprecated starting in the Brazil release. Removal is expected in the D release, and no replacement is planned. KPI Composer will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Plugin information

  • Plugins planned for deprecation

    KPI Composer (sn_kpi_compose): Planned for deprecation in D release. There is no replacement for this plugin.

Keywords Performance analyticsPlatform analyticsindicatorKPIdata snapshotsindicatorsKPI
Search documentation
Search document titles and file paths on the brazil branch