Request Management release notes

topic brazil Updated Sep 10, 2026 1 min read request-management-rn.md
Raw file servicenow.com

The ServiceNow® Request Management application enables catalog items to be requested and fulfilled based on defined flows.. See the following sections for release notes by version.

About Request Management

  • Request Management streamlines fulfillment workflows, reduces manual effort, and improves visibility into request status for both users and agents.
  • Request Management allows employees to submit requests for services, products, or information through a self-service portal.

See Request Management for more information.

Activation information

Request Management is a ServiceNow AI Platform feature that is active by default.

Accessibility and localization

  • Accessibility information
    • Reflow support for Request Management: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations.

Parent Topic:IT Service Management release notes

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