Service Portal release notes
topic brazil Updated Sep 10, 2026 1 min read service-portal-rn.md
The ServiceNow® Service Portal application enables you to build mobile-friendly self-service experiences for your customers and employees with a modular portal framework. Service Portal was enhanced and updated in the Brazil release.
What's new
-
Enable identifier-first login in Service Portal
Use an identifier-first login authentication method in Service Portal where the authentication path is determined by the username or email entered, and evaluated against configured identifier-first login policies.
Parent Topic:ServiceNow AI Platform user interface release notes
26 lines · 1.5 KB
---
title: Service Portal release notes
description: The ServiceNow Service Portal application enables you to build mobile-friendly self-service experiences for your customers and employees with a modular portal framework. Service Portal was enhanced and updated in the Brazil release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/release-notes/service-portal-rn.html
release: brazil
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow AI Platform user interface release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---
# Service Portal release notes
The ServiceNow® Service Portal application enables you to build mobile-friendly self-service experiences for your customers and employees with a modular portal framework. Service Portal was enhanced and updated in the Brazil release.
## What's new
- **[Enable identifier-first login in Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/identifier-first-login-service-portal.md)**
Use an identifier-first login authentication method in Service Portal where the authentication path is determined by the username or email entered, and evaluated against configured identifier-first login policies.
**Parent Topic:**[ServiceNow AI Platform user interface release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/now-platform-ui-rn-landing.md)
| title | Service Portal release notes |
| description | The ServiceNow Service Portal application enables you to build mobile-friendly self-service experiences for your customers and employees with a modular portal framework. Service Portal was enhanced and updated in the Brazil release. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/release-notes/service-portal-rn.html |
| release | brazil |
| topic_type | topic |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ServiceNow AI Platform user interface release notesFeatures and changes by productRelease notes for upgrading from AustraliaLearn about the Brazil releaseBrazil release notes |