Grant Field Service for Audit roles
The Audit Admin assigns a Field Service for Audit role to a person or group to enable them to create, view, update, or delete audit tasks.
Before you begin
The Audit Admin performing this task must have role-management access on the ServiceNow instance. Field Service for Audit must be installed.
Identify the correct role before proceeding:
| Assign this role | To |
|---|---|
sn_fsm_audit.author |
A workflow or integration that creates audit tasks only. |
sn_fsm_audit.auditor |
An auditor or compliance reviewer who reads and updates tasks. |
sn_fsm_audit.audit_admin |
A privileged administrator who manages the full task lifecycle. |
Note: An Author who also needs to work on existing tasks must receive sn_fsm_audit.auditor in addition to sn_fsm_audit.author.
Role required: sn_fsm_audit.author, sn_fsm_audit.auditor, or sn_fsm_audit.audit_admin.
Procedure
-
Navigate to User Administration > Users to assign a role to an individual, or User Administration > Groups to assign a role to a group.
-
Open the person or group record.
-
In the Roles related list, click Edit.
-
Search for and select the audit role.
-
Move the role to the Roles List column, then click Save.
Result
The Auditor, Audit Admin, or Author can perform operations allowed by the assigned role. Changes take effect at the recipient's next login.
Related topics
--- title: Grant Field Service for Audit roles description: The Audit Admin assigns a Field Service for Audit role to a person or group to enable them to create, view, update, or delete audit tasks. locale: en-US canonical_url: https://www.servicenow.com/docs/r/retail-industry/fsm-audit-t-grant-roles.html release: brazil topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 breadcrumb: [Configure, Retail] --- # Grant Field Service for Audit roles The Audit Admin assigns a Field Service for Audit role to a person or group to enable them to create, view, update, or delete audit tasks. ## Before you begin The Audit Admin performing this task must have role-management access on the ServiceNow instance. Field Service for Audit must be installed. Identify the correct role before proceeding: |Assign this role|To| |----------------|---| |`sn_fsm_audit.author`|A workflow or integration that creates audit tasks only.| |`sn_fsm_audit.auditor`|An auditor or compliance reviewer who reads and updates tasks.| |`sn_fsm_audit.audit_admin`|A privileged administrator who manages the full task lifecycle.| **Note:** An Author who also needs to work on existing tasks must receive `sn_fsm_audit.auditor` in addition to `sn_fsm_audit.author`. Role required: `sn_fsm_audit.author`, `sn_fsm_audit.auditor`, or `sn_fsm_audit.audit_admin`. ## Procedure 1. Navigate to **User Administration > Users** to assign a role to an individual, or **User Administration > Groups** to assign a role to a group. 2. Open the person or group record. 3. In the **Roles** related list, click **Edit**. 4. Search for and select the audit role. 5. Move the role to the **Roles List** column, then click **Save**. ## Result The Auditor, Audit Admin, or Author can perform operations allowed by the assigned role. Changes take effect at the recipient's next login. **Related topics** [Field Service for Audit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/fsm-audit-overview.md) [Components installed with Field Service for Audit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/fsm-audit-reference.md)
| title | Grant Field Service for Audit roles |
| description | The Audit Admin assigns a Field Service for Audit role to a person or group to enable them to create, view, update, or delete audit tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/retail-industry/fsm-audit-t-grant-roles.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureRetail |