Add affected Retail stores

task brazil Updated Sep 10, 2026 1 min read rahi-retail-add-affected-retail-stores.md
Raw file servicenow.com

Determine the affected Retail stores from the list of retail stores.

Before you begin

Role required: sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager

Procedure

  1. Select Add.

    A new Select retail stores form appears.

  2. On the Select retail stores form, select the check boxes associated with the affected retail stores from the list of retail stores.

  3. Select Add to continue or Cancel to stay on the same form.

Parent Topic:Manage store plans to generate cases and tasks

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