Add members to a retail organization

---
title: Add members to a retail organization
description: Add members to your organization to enable them to view and complete tasks within your retail organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/retail-industry/rahi-retail-add-members-to-organization.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Retail]
---

# Add members to a retail organization

Add members to your organization to enable them to view and complete tasks within your retail organization.

## Before you begin

Role required: sn\_rtl.retail\_admin

## Procedure

1.  Navigate to **All** > **Retail Service Management** > **Retail Organization**.

2.  Choose the retail organization.

3.  Select **Add Members** under Related Links.

4.  Fill in the following fields.

<table id="table_d4d_vyk_1cc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Retail Organization

</td><td>

The associated retail organization that the member should be added to.

</td></tr><tr><td>

Add Member

</td><td>

Denotes if this user is a new member or an existing member.If this user is an existing member, you can use the Members panel to select the person from the Available panel. Then, use the right arrow to move them into the Selected panel.

</td></tr><tr><td>

First Name

</td><td>

Member's first name.

</td></tr><tr><td>

Last Name

</td><td>

Member's last name or family name.

</td></tr><tr><td>

User ID

</td><td>

The associated user ID of this member.

</td></tr><tr><td>

Email

</td><td>

The email address associated with this member.

</td></tr><tr><td>

Member Type

</td><td>

The type of member. Options are: -   Store associate
-   Store associate - Fulfiller
-   Store manager
-   Area manager
-   Area manager - Fulfiller
-   Regional manager
-   Regional manager - Fulfiller


</td></tr></tbody>
</table>5.  Click **Submit**.


## What to do next

Ensure that this member has the appropriate role. For more information, see [Assign roles to Retail users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-assign-roles-users.md).