Find a project task in Retail Mobile

task brazil Updated Sep 17, 2026 1 min read rahi-retail-spm-view-projects-mobile.md
Raw file servicenow.com

Reach the project tasks for your store from your store details or from My Work, and open the one you want to work on.

Before you begin

Role required: a retail contributor or fulfiller responsibility, and either sn_bus_loc.location_project_stakeholder or sn_bus_loc.location_manager_project_stakeholder for your store. My Work is available to fulfillers only.

About this task

Note: The Projects entry and the Tasks filter appear only when the App SPM Retail plugin is active. You see only the project tasks that the project manager made visible to your store. For more information, see Project tasks in Retail.

Procedure

  1. Open the project task using one of the following options.

    • To work through your store, open your store details, select Projects, select a project, and then select a project task. Each project shows its state, number, name, and project manager.
    • To work from your own queue, open My Work. The list shows your cases and your project tasks together. Select the Tasks filter to show only the project tasks assigned to you or to an assignment group that you belong to. Project task cards show the state, priority, task number, short description, assignee, and due date.

    Note: The Projects entry appears only when you have project tasks assigned for your store. My Work is available to fulfillers, so a contributor reaches project tasks through their store details instead.

  2. Review the task details.

    The task screen shows the project number, due date, and description. Select Show more to expand a long description, and select the project number to open the project. Any child tasks of this task are listed below the activity stream.

Result

The project task is open. To assign or close it, see Assign or close a project task in Retail Mobile.

Parent Topic:Project tasks in Retail

Keywords project taskOCRRretail mobile
Search documentation
Search document titles and file paths on the brazil branch