Add CIs to existing cases
You can add configuration items to one or more existing cases. After the CIs have been added to cases, you can use Security Case Management to analyze the data.
Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn_ti.case_user_write
About this task
You need to navigate to the CIs you want to add to the existing cases.
Procedure
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Navigate to All > Configuration > Base Items > Computers to view CIs for computers.
The list of the selected CIs opens.
-
In the list, select one or more CIs that you want to add to existing cases.
Note: If you select multiple CIs, the selected CIs are added to each of the selected cases.
-
From the Actions on selected items drop-down list, select Add to Security Case.
The Add to Security Case dialog box opens and displays the cases assigned to you.
[Omitted image "add-ci-to-case.png"] Alt text: Add a CI to a case
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Select the cases into which you want to add the selected CIs.
[Omitted image "add-ci-to-existing-cases.png"] Alt text: Add CIs to an existing case
-
Click Add.
A message indicates that the selected records have been added to the cases, along with a link to the cases in Security Case Management.
Parent Topic:Configuration items in cases
Related topics
---
title: Add CIs to existing cases
description: You can add configuration items to one or more existing cases. After the CIs have been added to cases, you can use Security Case Management to analyze the data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/add-cis-to-cases-sir.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuration items in cases, Case creation from security artifacts, Security Case Management, Threat Intelligence, Enterprise security case management applications, Security Operations]
---
# Add CIs to existing cases
You can add configuration items to one or more existing cases. After the CIs have been added to cases, you can use Security Case Management to analyze the data.
## Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn\_ti.case\_user\_write
## About this task
You need to navigate to the CIs you want to add to the existing cases.
## Procedure
1. Navigate to **All** > **Configuration** > **Base Items** > **Computers** to view CIs for computers.
The list of the selected CIs opens.
2. In the list, select one or more CIs that you want to add to existing cases.
**Note:** If you select multiple CIs, the selected CIs are added to each of the selected cases.
3. From the **Actions on selected items** drop-down list, select **Add to Security Case**.
The **Add to Security Case** dialog box opens and displays the cases assigned to you.
\[Omitted image "add-ci-to-case.png"\] Alt text: Add a CI to a case
4. Select the cases into which you want to add the selected CIs.
\[Omitted image "add-ci-to-existing-cases.png"\] Alt text: Add CIs to an existing case
5. Click **Add**.
A message indicates that the selected records have been added to the cases, along with a link to the cases in Security Case Management.
**Parent Topic:**[Configuration items in cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/cases-from-cis.md)
**Related topics**
[Create a case from CIs]()
| title | Add CIs to existing cases |
| description | You can add configuration items to one or more existing cases. After the CIs have been added to cases, you can use Security Case Management to analyze the data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/add-cis-to-cases-sir.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuration items in casesCase creation from security artifactsSecurity Case ManagementThreat IntelligenceEnterprise security case management applicationsSecurity Operations |