Define policy reason mappings

task brazil Updated Sep 10, 2026 1 min read define-policy-reason-mappings.md

You can define the reason choices to be available to any user who requests an exception.

Before you begin

Role required: sn_vul.compliance.manager and sn_vulc.admin

Procedure

Navigate to All > Policy and Compliance > Policy Exceptions > Integration Registry.

Note: You can either select a reason from the reason choices available in the Reason Choices table or add a new reason.
Click the Container Vulnerability Response - CVIT integration registry.
To add an existing reason choice, perform the following steps:
1. In the Reason Choices list, click New.
2. Click the magnifying glass icon to select a reason.
To add new reason choices to the Reason Choices table, perform the following steps:
1. In Reason Choices list, click New.
2. Click the magnifying glass icon.
3. Click New.
4. On the form, fill in the fields.

Field	Description
Label	Unique label for this choice.
Value	Unique value for this choice. This value is mapped in the Policy Exception Reason Mappings table for the respective applications. To navigate to this table, enter sn_sec_cmn_policy_reason_mapping.LIST in the filter navigator.
Order	Order for this choice. Reasons are ordered based on this number.
Default	Option to indicate that this reason choice will be available whenever an on demand policy exception is requested. If the integration registry doesn’t contain any application-specific choices, then all reason choices that have the Default field selected will be available.
Active	Option to display the choice in the list of reason choices.

5. Click **Submit**.

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---
title: Define policy reason mappings
description: You can define the reason choices to be available to any user who requests an exception.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/configuration-compliance/define-policy-reason-mappings.html
release: brazil
product: Configuration Compliance
classification: configuration-compliance
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Requesting and approving an exception for a remediation task, Use, Configuration Compliance, Unified Security Exposure Management, Security Operations]
---

# Define policy reason mappings

You can define the reason choices to be available to any user who requests an exception.

## Before you begin

Role required: sn\_vul.compliance.manager and sn\_vulc.admin

## Procedure

1.  Navigate to **All** &gt; **Policy and Compliance** &gt; **Policy Exceptions** &gt; **Integration Registry**.

    **Note:** You can either select a reason from the reason choices available in the Reason Choices table or add a new reason.

2.  Click the Container Vulnerability Response - CVIT integration registry.

3.  To add an existing reason choice, perform the following steps:

    1.  In the Reason Choices list, click **New**.

    2.  Click the magnifying glass icon to select a reason.

4.  To add new reason choices to the Reason Choices table, perform the following steps:

    1.  In Reason Choices list, click **New**.

    2.  Click the magnifying glass icon.

    3.  Click **New**.

    4.  On the form, fill in the fields.

<table id="table_sl1_hh3_fwb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Label

</td><td>

Unique label for this choice.

</td></tr><tr><td>

Value

</td><td>

Unique value for this choice.

 This value is mapped in the Policy Exception Reason Mappings table for the respective applications. To navigate to this table, enter sn\_sec\_cmn\_policy\_reason\_mapping.LIST in the filter navigator.

</td></tr><tr><td>

Order

</td><td>

Order for this choice. Reasons are ordered based on this number.

</td></tr><tr><td>

Default

</td><td>

Option to indicate that this reason choice will be available whenever an on demand policy exception is requested. If the integration registry doesn’t contain any application-specific choices, then all reason choices that have the **Default** field selected will be available.

</td></tr><tr><td>

Active

</td><td>

Option to display the choice in the list of reason choices.

</td></tr></tbody>
</table>5.  Click **Submit**.