Exploring ServiceNow Otto for Threat Intelligence Security Center \(TISC\)

concept brazil Updated Sep 10, 2026 1 min read exploring-now-assist-tisc.md
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Threat analysts and security operations teams can use ServiceNow generative AI skills to summarize case management content and generate threat intelligence case reports with ServiceNow Otto for Threat Intelligence Security Center (TISC).

ServiceNow Otto for Threat Intelligence Security Center (TISC) overview

With generative AI skills, your threat analysts and security operations teams can summarize threat cases, generate case reports quickly in a concise, easy-to-read format, and extract threat entities from unstructured documents.

Benefits

ServiceNow Otto for Threat Intelligence Security Center (TISC) provides the following benefits:

  • Improved case context — Summarize threat case details so analysts can quickly understand the scope and status of the cases.
  • Accelerated reporting — Generate threat intelligence reports directly from case data, reducing manual documentation time and ensuring consistent report structure.
  • Faster intelligence ingestion — Extract threat observables and objects from the content of uploaded documents so that analysts don't transcribe indicators by hand.

User roles

The following user roles interact with ServiceNow Otto for Threat Intelligence Security Center (TISC):

  • Threat analyst — Generates and reviews case summaries and threat intelligence case reports.
  • Administrator — Configures and activates ServiceNow Otto for Threat Intelligence Security Center (TISC) skills in the AI Admin Hub console.
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