Run Block Request

task brazil Updated Sep 10, 2026 1 min read run-block-request.md
Raw file servicenow.com

Blocks communication with observables associated with a security incident.

Before you begin

Role required: sn_si.analyst

About this task

Note: If no implementations are available, capability actions are not displayed in product menus.

The Security Operations Integration - Block Request flow can be triggered from an observable form, or from the Security Incident Observables related list on a security incident.

This example shows a Block Request from a security incident.

Procedure

  1. Navigate to a security incident.

  2. In the Related Links, select Show all Related Lists.

  3. Select Associated Observables tab.

  4. Select observables from the list.

  5. Select Allow/Block Request in the Actions on selected rows... drop-down menu.

    A dialog box appears.

  6. Select look-up icon next to the Implementation field.

  7. Select a capability from the list.

    Following fields appear if the capability includes additional runtime parameters. Different integrations may have different parameters.

Field

Description

Indicator Block Action Type

Option to control how the detection is handled after the block request is submitted.Options include:

  • Block
  • Block, hide detection

Severity

Option to specify the severity assigned to the indicator in CrowdStrike when the block action is submitted.Options include:

  • Informal
  • Low
  • Medium
  • High
  • Critical
8. Select **Submit**.
The flow execution audit is displayed in the work notes section.

\[Omitted image "run-block-request-worknote.png"\] Alt text: Block Request work note example

Parent Topic:Security Operations Integration- Block Request capability

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