Add a security incident to a security case
If you determine that a security incident requires a higher level of analysis, add it to a new or existing case.
Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn_si.admin, sn_ti.case_user_write
Procedure
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Navigate to the security incident that requires escalation by clicking Security Incident > Incidents > Assigned to Me, and open the security incident.
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Select the more actions icon ([Omitted image "more-actions-icon.png"] Alt text: and select Add to Security Case.
The Add Security Incident(s) to Security Case dialog box opens.
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If you have a case assigned to you that you want to add this security incident to, fill in the fields as appropriate, then select Submit.
Field Description Security Case Select the security case. Optional notes As needed, enter additional notes that would be of value to the case analyst. -
If you have one or more cases assigned to you, but want to create a case and assign the security incident to it, select Create New Case to show additional fields.
-
Fill in the fields as appropriate.
Field Description Security Case Name Enter the name of the new security case. Description Enter a description for the case. Case Type Select the type of case being investigated. Optional notes As needed, enter additional notes that would be of value to the case analyst. -
Select Create.
A message appears at the top of the security incident, along with a link to the new case.
Related topics
---
title: Add a security incident to a security case
description: If you determine that a security incident requires a higher level of analysis, add it to a new or existing case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/add-sec-inc-to-case.html
release: brazil
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Record creation from security incidents, Security incident creation, Security Incident Response, Enterprise security case management applications, Security Operations]
---
# Add a security incident to a security case
If you determine that a security incident requires a higher level of analysis, add it to a new or existing case.
## Before you begin
The Threat Intelligence plugin must be activated to use Security Case Management.
Role required: sn\_si.admin, sn\_ti.case\_user\_write
## Procedure
1. Navigate to the security incident that requires escalation by clicking **Security Incident** > **Incidents** > **Assigned to Me**, and open the security incident.
2. Select the more actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: and select **Add to Security Case**.
The **Add Security Incident\(s\) to Security Case** dialog box opens.
3. If you have a case assigned to you that you want to add this security incident to, fill in the fields as appropriate, then select **Submit**.
|Field|Description|
|-----|-----------|
|Security Case|Select the security case.|
|Optional notes|As needed, enter additional notes that would be of value to the case analyst.|
4. If you have one or more cases assigned to you, but want to create a case and assign the security incident to it, select **Create New Case** to show additional fields.
5. Fill in the fields as appropriate.
|Field|Description|
|-----|-----------|
|Security Case Name|Enter the name of the new security case.|
|Description|Enter a description for the case.|
|Case Type|Select the type of case being investigated.|
|Optional notes|As needed, enter additional notes that would be of value to the case analyst.|
6. Select **Create**.
A message appears at the top of the security incident, along with a link to the new case.
**Related topics**
[Security Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/case-mgmt.md)
| title | Add a security incident to a security case |
| description | If you determine that a security incident requires a higher level of analysis, add it to a new or existing case. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/add-sec-inc-to-case.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Record creation from security incidentsSecurity incident creationSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |