Calculate the severity of a security incident

task brazil Updated Nov 6, 2026 1 min read calculate-si-severity.md
Raw file servicenow.com

You can calculate the severity of a security incident using predefined calculators.

Before you begin

Role required: sn_si.basic

Procedure

  1. If it is not already open, open the security incident you want to calculate the severity for.

  2. Select the more actions icon [Omitted image "more-actions-icon.png"] Alt text:, and select Calculate Severity.

    The severity is calculated based on the predefined rules for base calculators. For more information, see Understanding security incident calculators.

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