Configure the JWT provider for MS Teams
task brazil Updated Sep 10, 2026 1 min read configure-the-jwt-provider-for-ms-teams.md
Add a JSON Web Token (JWT) provider to your ServiceNow instance.
Before you begin
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Copy and record the value of Application (client) ID and Directory (tenant) ID of the application you had registered in the Azure portal.
[Omitted image "ms-sharept-clientid.png"] Alt text: Copy the values of Client ID and Tenant ID.
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Role required: admin
Procedure
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Navigate to System OAuth > JWT Providers.
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Open the record MS Teams Connector JWT Provider.
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Enter values for iss, sub, and aud in the Standard Claims related list.
Field Value aud Microsoft Online URL in this format: https://login.microsoftonline.com/<tenant-id>/oauth2/token. Replace<tenant-id>with Directory (tenant) ID value of your application had registered in the Azure portal.iss Application (client) ID of the application you had registered in Azure portal. sub Application (client) ID of the application you had registered in Azure portal. -
Click Update.
Parent Topic:Use certificate for authentication
46 lines · 2.0 KB
---
title: Configure the JWT provider for MS Teams
description: Add a JSON Web Token \(JWT\) provider to your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/configure-the-jwt-provider-for-ms-teams.html
release: brazil
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use certificate for authentication, Establish Microsoft Teams Graph connection on ServiceNow AI Platform, Integrate, Major Security Incident Management, Security Incident Response, Enterprise security case management applications, Security Operations]
---
# Configure the JWT provider for MS Teams
Add a JSON Web Token \(JWT\) provider to your ServiceNow instance.
## Before you begin
- Copy and record the value of **Application \(client\) ID** and **Directory \(tenant\) ID** of the application you had registered in the Azure portal.
\[Omitted image "ms-sharept-clientid.png"\] Alt text: Copy the values of Client ID and Tenant ID.
- Role required: admin
## Procedure
1. Navigate to **System OAuth** > **JWT Providers**.
2. Open the record **MS Teams Connector JWT Provider**.
3. Enter values for **iss**, **sub**, and **aud** in the Standard Claims related list.
|Field|Value|
|-----|-----|
|aud|Microsoft Online URL in this format: `https://login.microsoftonline.com/<tenant-id>/oauth2/token`. Replace `<tenant-id>` with **Directory \(tenant\) ID** value of your application had registered in the Azure portal.|
|iss|**Application \(client\) ID** of the application you had registered in Azure portal.|
|sub|**Application \(client\) ID** of the application you had registered in Azure portal.|
4. Click **Update**.
**Parent Topic:**[Use certificate for authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/using-certificates-for-authentication.md)
| title | Configure the JWT provider for MS Teams |
| description | Add a JSON Web Token \(JWT\) provider to your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/configure-the-jwt-provider-for-ms-teams.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use certificate for authenticationEstablish Microsoft Teams Graph connection on ServiceNow AI PlatformIntegrateMajor Security Incident ManagementSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |