Escalate a security incident

task brazil Updated Sep 10, 2026 1 min read escalate-security-incident.md
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If an escalation path exists for a security incident, the Escalate button is available in the security incident header.

Before you begin

Role required: sn_si.admin

You must have an escalation group created to see this button. See Create a Security Operations user-defined escalation group for more information.

Procedure

  1. Navigate to All > Security Incident > Show Open Incidents.

  2. Open the incident you want to escalate.

  3. Select the Escalate button.

  4. Choose an escalation group.

  5. Enter a reason for the escalation.

  6. Select Submit.

    Updates Assignment Group and Assigned to on the security incident.

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