Get started with MSIM
Review the following information before you start working with Major Security Incident Management.
Role required: sn_msi.workspace_admin.
For an easy installation and configuration of the Major Security Incident Management application, you may have to verify if the following plugins are activated.
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Task |
Description |
|---|---|
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Before you begin with the application, ensure that you have the required dependent plugins. |
Install:- ServiceNow IntegrationHub Installer (com.glide.hub.integrations)
Note: If you don't have the necessary privileges for any of the listed ServiceNow® Integration Hub plugins, then raise a support ticket to install those prerequisite applications. |
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Verify that you have required access to install Microsoft SharePoint Spoke and Microsoft Teams Graph Spoke.Note: The above listed are the primary dependent applications to get started with Major Security Incident Management. |
Before you install Microsoft SharePoint Spoke and Microsoft Teams Graph Spoke, make sure you have required access to the ServiceNow Integration Hub applications.Note: Microsoft SharePoint Spoke and Microsoft Teams Graph spoke are dependent applications to ServiceNow® Integration Hub applications. Microsoft SharePoint Spoke version 1.1.2 is required for Graph and REST connections. |
Parent Topic:Exploring Major Security Incident Management
Related topics
Major Security Incident Management
--- title: Get started with MSIM description: Review the following information before you start working with Major Security Incident Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/get-started-with-msim.html release: brazil product: Security Incident Response classification: security-incident-response topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Explore, Major Security Incident Management, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Get started with MSIM Review the following information before you start working with Major Security Incident Management. Role required: sn\_msi.workspace\_admin. For an easy installation and configuration of the Major Security Incident Management application, you may have to verify if the following plugins are activated. <table id="table_k5l_nk1_rpb"><thead><tr><th> Task </th><th> Description </th></tr></thead><tbody><tr><td> Before you begin with the application, ensure that you have the required dependent plugins. </td><td> Install:- [ServiceNow IntegrationHub Installer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/request-ih-overview.md) \(com.glide.hub.integrations\) - ServiceNow® Integration Hub Runtime \(com.glide.hub.integration.runtime\). - ServiceNow® Integration Hub Action Step - REST \(com.glide.hub.action\_step.rest\) - ServiceNow® Integration Hub Action Template - Data Stream \(com.glide.hub.action\_type.datastream\) - ServiceNow® Integration Hub Flow Designer - Dynamic Inputs \(com.glide.hub.dynamic\_inputs\) **Note:** If you don't have the necessary privileges for any of the listed ServiceNow® Integration Hub plugins, then raise a support ticket to install those prerequisite applications. </td></tr><tr><td> Verify that you have required access to install Microsoft SharePoint Spoke and Microsoft Teams Graph Spoke.**Note:** The above listed are the primary dependent applications to get started with Major Security Incident Management. </td><td> Before you install Microsoft SharePoint Spoke and Microsoft Teams Graph Spoke, make sure you have required access to the ServiceNow Integration Hub applications.**Note:** Microsoft SharePoint Spoke and Microsoft Teams Graph spoke are dependent applications to ServiceNow® Integration Hub applications. Microsoft SharePoint Spoke version 1.1.2 is required for Graph and REST connections. </td></tr></tbody> </table>**Important:** After you install the Major Security Incident Management application, import the update set to integrate Microsoft SharePoint and Microsoft Teams with ServiceNow using certificate credentials. For more information, see [KB1289784](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1289784). **Parent Topic:**[Exploring Major Security Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/exploring-major-security-incident-management.md) **Related topics** [Major Security Incident Management]() [Checklist for MSIM setup]() [Major Security Incident Management roles]() [Environment reference for MSIM setup]()
| title | Get started with MSIM |
| description | Review the following information before you start working with Major Security Incident Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/get-started-with-msim.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ExploreMajor Security Incident ManagementSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |