Create a security incident from the Security Incident Catalog
Users in your company can use the Security Incident Catalog to request various types of security-related analysis.
Before you begin
Role required: none
Procedure
-
Navigate to All > Self-Service > Security Incident Catalog.
[Omitted image "catalog.png"] Alt text: Security Incident Catalog
-
Select the catalog item for which you want to make a request.
If the item you selected from the main catalog contains subcategories, the list is shown. In the following example, Malicious code activity was selected.
[Omitted image "catalog-subcategory.png"] Alt text: Catalog subcategories
-
Select the subcategory that best matches the type of request you want to make.
In this example, the Worm, virus, Trojan subcategory was selected.
[Omitted image "worm.png"] Alt text: Catalog request entry
-
Enter the information for the request, and select Submit.
The request is sent to your Security Incident department.
-
After you have submitted the request, you can track its progress by navigating to Self-Service > My Requests, and entering the request number.
---
title: Create a security incident from the Security Incident Catalog
description: Users in your company can use the Security Incident Catalog to request various types of security-related analysis.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/manual-si-creation-catalog.html
release: brazil
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Security incident manual creation, Security incident creation, Security Incident Response, Enterprise security case management applications, Security Operations]
---
# Create a security incident from the Security Incident Catalog
Users in your company can use the Security Incident Catalog to request various types of security-related analysis.
## Before you begin
Role required: none
## Procedure
1. Navigate to **All** > **Self-Service** > **Security Incident Catalog**.
\[Omitted image "catalog.png"\] Alt text: Security Incident Catalog
2. Select the catalog item for which you want to make a request.
If the item you selected from the main catalog contains subcategories, the list is shown. In the following example, **Malicious code activity** was selected.
\[Omitted image "catalog-subcategory.png"\] Alt text: Catalog subcategories
3. Select the subcategory that best matches the type of request you want to make.
In this example, the **Worm, virus, Trojan** subcategory was selected.
\[Omitted image "worm.png"\] Alt text: Catalog request entry
4. Enter the information for the request, and select **Submit**.
The request is sent to your Security Incident department.
5. After you have submitted the request, you can track its progress by navigating to **Self-Service** > **My Requests**, and entering the request number.
| title | Create a security incident from the Security Incident Catalog |
| description | Users in your company can use the Security Incident Catalog to request various types of security-related analysis. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/manual-si-creation-catalog.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Security incident manual creationSecurity incident creationSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |