Submit an IoC Lookup request from a security incident
An IoC lookup automatically runs whenever observables are added to a security incident. Also, if your security incident has attachments, they can be easily found with the press of a button.
Before you begin
For automatic IoC lookups, the Threat Intelligence plugin must be activated.
Role required: sn_si.basic
Note: By default, the Lookup Type for File is inactive.
Procedure
-
Create a new security incident or open an existing one if you intend to attach new files to it.
-
Select the paperclip icon in the form header and attach one or more files.
-
When you have completed your entries on the form, select and hold (or right-click) the form header and select Save.
After the record has been saved, a Lookup attachments button appears.
-
Select Lookup attachments.
Note: The work notes under Incident Details report the progress of the lookup process.
-
You can select the lookup number at the end of the message to view the lookup record.
You can select the Lookup reference link to view detailed results.
[Omitted image "LookupRequestFromSI.png"] Alt text: Lookup request message
---
title: Submit an IoC Lookup request from a security incident
description: An IoC lookup automatically runs whenever observables are added to a security incident. Also, if your security incident has attachments, they can be easily found with the press of a button.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/t\_SubmitThrtReqFromSecInc.html
release: brazil
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage lookups and scans, Managing security incidents and inbound requests, Security Incident Response, Enterprise security case management applications, Security Operations]
---
# Submit an IoC Lookup request from a security incident
An IoC lookup automatically runs whenever observables are added to a security incident. Also, if your security incident has attachments, they can be easily found with the press of a button.
## Before you begin
For automatic IoC lookups, the Threat Intelligence plugin must be activated.
Role required: sn\_si.basic
**Note:** By default, the **Lookup Type** for **File** is inactive.
## Procedure
1. [Create a new security incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/t_ManuallyCreateSecurityIncident.md) or open an existing one if you intend to attach new files to it.
2. Select the paperclip icon in the form header and attach one or more files.
3. When you have completed your entries on the form, select and hold \(or right-click\) the form header and select **Save**.
After the record has been saved, a **Lookup attachments** button appears.
4. Select **Lookup attachments**.
**Note:** The work notes under **Incident Details** report the progress of the lookup process.
5. You can select the lookup number at the end of the message to view the lookup record.
You can select the Lookup reference link to view detailed results.
\[Omitted image "LookupRequestFromSI.png"\] Alt text: Lookup request message
| title | Submit an IoC Lookup request from a security incident |
| description | An IoC lookup automatically runs whenever observables are added to a security incident. Also, if your security incident has attachments, they can be easily found with the press of a button. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/t\_SubmitThrtReqFromSecInc.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage lookups and scansManaging security incidents and inbound requestsSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |