Manage tasks in a Major Security Incident
The Task tab enables you to track and manage all the tasks associated with a major security incident from the MSIM workspace. You can view the various tasks using the default Visual Task Board (Kanban view) or the List view.
The sn_msi.workspace_manager can do the following on the Tasks tab:
- Create a task
- Modify tasks
- View and assign tasks to self or others
- Delete tasks
Note: Make sure you have installed the MSIM VTB Task Card: 1.0.1v app separately after installing the MSIM app.
The Tasks tab displays the details of all the tasks associated with a major security incident. The Task tab supports two views:
-
Visual Task Board (Kanban view):
View and update multiple task records, which appear as cards on the Visual Task Board that can be moved between lanes based on the status of the tasks in the major security incident.
[Omitted image "msim-tasks-kanban-view.png"] Alt text: Visual Task Board view
-
List view:
View and update multiple task records using in the form of lists. Using these list categories and filters, you can quickly find and track the tasks you need to work on in a major security incident.
[Omitted image "msim-tasks-list-view.png"] Alt text: Tasks List view
The labeled activities are summarized and displayed in the Overview section of the major security incident. A trend chart graph is available on the Overview section to view the consolidated task activities state.
- Manage tasks using the Visual Task Board
Track and manage all the tasks associated with a major security incident using the Visual Task Board (Kanban view). - Manage tasks using the List view
Track and manage all the tasks associated with a major security incident using the List view.
Parent Topic:Using Major Security Incident Management
Related topics
Propose, promote, and link incident records
Using MSI List view in the MSIM workspace
View Major Security Incident impact metrics
View Major Security Incident trend charts
Update Major Security Incident details
Link additional records to Major Security Incident
Unlink records from Major Security Incident
---
title: Manage tasks in a Major Security Incident
description: The Task tab enables you to track and manage all the tasks associated with a major security incident from the MSIM workspace. You can view the various tasks using the default Visual Task Board \(Kanban view\) or the List view.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/tasks-tab.html
release: brazil
product: Security Incident Response
classification: security-incident-response
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Use, Major Security Incident Management, Security Incident Response, Enterprise security case management applications, Security Operations]
---
# Manage tasks in a Major Security Incident
The Task tab enables you to track and manage all the tasks associated with a major security incident from the MSIM workspace. You can view the various tasks using the default Visual Task Board \(Kanban view\) or the List view.
The sn\_msi.workspace\_manager can do the following on the Tasks tab:
- Create a task
- Modify tasks
- View and assign tasks to self or others
- Delete tasks
**Note:** Make sure you have installed the **MSIM VTB Task Card: 1.0.1v** app separately after installing the MSIM app.
The Tasks tab displays the details of all the tasks associated with a major security incident. The Task tab supports two views:
- **Visual Task Board \(Kanban view\)**:
View and update multiple task records, which appear as cards on the Visual Task Board that can be moved between lanes based on the status of the tasks in the major security incident.
\[Omitted image "msim-tasks-kanban-view.png"\] Alt text: Visual Task Board view
- **List view**:
View and update multiple task records using in the form of lists. Using these list categories and filters, you can quickly find and track the tasks you need to work on in a major security incident.
\[Omitted image "msim-tasks-list-view.png"\] Alt text: Tasks List view
The labeled activities are summarized and displayed in the Overview section of the major security incident. A trend chart graph is available on the Overview section to view the consolidated task activities state.
- **[Manage tasks using the Visual Task Board](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/manage-tasks-using-vtb.md)**
Track and manage all the tasks associated with a major security incident using the Visual Task Board \(Kanban view\).
- **[Manage tasks using the List view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/manage-tasks-using-list-view.md)**
Track and manage all the tasks associated with a major security incident using the List view.
**Parent Topic:**[Using Major Security Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/major-security-incident-setup.md)
**Related topics**
[Propose, promote, and link incident records]()
[Using MSI List view in the MSIM workspace]()
[View Major Security Incident impact metrics]()
[View Major Security Incident trend charts]()
[Update Major Security Incident details]()
[Link additional records to Major Security Incident]()
[Unlink records from Major Security Incident]()
[Track collaboration activity via MSIM workspace]()
[Create and distribute MSIM Status Reports]()
| title | Manage tasks in a Major Security Incident |
| description | The Task tab enables you to track and manage all the tasks associated with a major security incident from the MSIM workspace. You can view the various tasks using the default Visual Task Board \(Kanban view\) or the List view. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/tasks-tab.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | UseMajor Security Incident ManagementSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |