Timeline in Security Incident Response Workspace
The timeline provides a chronological view of events related to a security incident. Events appear as point events or range events. Administrators can configure which events appear on the timeline and what details are shown in event popovers.
Point events appear as a single marker at a specific time. Range events appear as a bar spanning a duration, such as state transitions.
Base system timeline events
The base system provides 13 predefined event configurations.
| Name | Event Type |
|---|---|
| Approvals | Point |
| Assignment Group Change | Point |
| Capability Executions | Point |
| Incident Created | Point |
| Incident Closed | Point |
| Incident Re-assigned | Point |
| MITRE ATT&CK Mapping | Point |
| MITRE D3FEND Mapping | Point |
| Observable Added | Point |
| Playbook Executions | Point |
| State Changed | Range |
| Task Closed | Point |
| Task Opened | Point |
Note: You can modify base system event configurations or create custom configurations to suit your organization's requirements.
- Configure timeline event configurations
Create or modify timeline event configurations to control which events appear on the security incident timeline.
Parent Topic:Configuring SIR Workspace
Related topics
Configuring ServiceNow Otto for Security Incident Response (SIR)
Configure SI design time investigation
Define the new Risk Score Calculator Rules
Security Incident Response conference call integration
Configure report templates in Security Incident Response
On-Call scheduling in Security Incident Response
Category management in Security Incident Response
View and update Security Incident Response system properties
Create quick filters for Security Incidents and Response Tasks lists
--- title: Timeline in Security Incident Response Workspace description: The timeline provides a chronological view of events related to a security incident. Events appear as point events or range events. Administrators can configure which events appear on the timeline and what details are shown in event popovers. locale: en-US canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/timeline-sir-workspace.html release: brazil product: Security Incident Response classification: security-incident-response topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 keywords: [security incident timeline, timeline events] breadcrumb: [Configure, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Timeline in Security Incident Response Workspace The timeline provides a chronological view of events related to a security incident. Events appear as point events or range events. Administrators can configure which events appear on the timeline and what details are shown in event popovers. Point events appear as a single marker at a specific time. Range events appear as a bar spanning a duration, such as state transitions. ## Base system timeline events The base system provides 13 predefined event configurations. |Name|Event Type| |----|----------| |Approvals|Point| |Assignment Group Change|Point| |Capability Executions|Point| |Incident Created|Point| |Incident Closed|Point| |Incident Re-assigned|Point| |MITRE ATT&CK Mapping|Point| |MITRE D3FEND Mapping|Point| |Observable Added|Point| |Playbook Executions|Point| |State Changed|Range| |Task Closed|Point| |Task Opened|Point| **Note:** You can modify base system event configurations or create custom configurations to suit your organization's requirements. - **[Configure timeline event configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/configure-timeline-events-sir.md)** Create or modify timeline event configurations to control which events appear on the security incident timeline. **Parent Topic:**[Configuring SIR Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/configuring-security-incident-response-workspace.md) **Related topics** [Configuring ServiceNow Otto for Security Incident Response \(SIR\)]() [Set up view of SIR Records]() [Configure SI design time investigation]() [SIR Workspace Related Records]() [Define the new Risk Score Calculator Rules]() [Configure Shift Handover]() [Security Incident Response conference call integration]() [Configure report templates in Security Incident Response]() [On-Call scheduling in Security Incident Response]() [Category management in Security Incident Response]() [View and update Security Incident Response system properties]() [Create quick filters for Security Incidents and Response Tasks lists]()
| title | Timeline in Security Incident Response Workspace |
| description | The timeline provides a chronological view of events related to a security incident. Events appear as point events or range events. Administrators can configure which events appear on the timeline and what details are shown in event popovers. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/timeline-sir-workspace.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | security incident timelinetimeline events |
| breadcrumb | ConfigureSecurity Incident Response WorkspaceSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |