Security Exposure Management workflow

concept brazil Updated Sep 10, 2026 1 min read sem-workflow.md

Unified Security Exposure Management (USEM) is ServiceNow’s next-generation platform that consolidates multiple security exposure applications—Vulnerability Response (VR), Application Vulnerability Response (AVR), Container Vulnerability Response (CVR), and Configuration Compliance (CC)—into a unified architecture. It provides a single source of truth for security exposure, enabling real-time visibility, streamlined workflows, and automated remediation.

The workflow involves the following steps:

Install and activate USEM applications: Install the Unified Security Exposure Management plugin from the ServiceNow® Store.This automatically installs dependent apps such as:
- Security Exposure Management Workspace
- Administration for Security Exposure Management
- Risk Scoring
- Exception Management
- Remediation Task Management
Access the USEM Workspace: Navigate to the Security Exposure Management Workspace.
Ingest and correlate data: USEM supports ingestion from multiple scanners (Qualys, Tenable, Veracode, etc.). It deduplicates and correlates findings across infrastructure, applications, containers, and cloud environments.
Prioritise and remediate: Use the Risk Scoring module to assign severity based on business impact. Launch remediation tasks directly from findings. Exception management is modularised and unified across all apps.
Monitor and report: Dashboards provide real-time insights into exposure, remediation progress, and exception trends. Saved filters and watch topics help track critical findings.

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---
title: Security Exposure Management workflow
description: Unified Security Exposure Management \(USEM\) is ServiceNow’s next-generation platform that consolidates multiple security exposure applications—Vulnerability Response \(VR\), Application Vulnerability Response \(AVR\), Container Vulnerability Response \(CVR\), and Configuration Compliance \(CC\)—into a unified architecture. It provides a single source of truth for security exposure, enabling real-time visibility, streamlined workflows, and automated remediation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/sem-workflow.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Unified Security Exposure Management, Security Operations]
---

# Security Exposure Management workflow

Unified Security Exposure Management \(USEM\) is ServiceNow’s next-generation platform that consolidates multiple security exposure applications—Vulnerability Response \(VR\), Application Vulnerability Response \(AVR\), Container Vulnerability Response \(CVR\), and Configuration Compliance \(CC\)—into a unified architecture. It provides a single source of truth for security exposure, enabling real-time visibility, streamlined workflows, and automated remediation.

The workflow involves the following steps:

1. **Install and activate USEM applications**: Install the Unified Security Exposure Management plugin from the ServiceNow® Store.This automatically installs dependent apps such as:
- Security Exposure Management Workspace
- Administration for Security Exposure Management
- Risk Scoring
- Exception Management
- Remediation Task Management
2. **Access the USEM Workspace**: Navigate to the Security Exposure Management Workspace.
3. **Ingest and correlate data**: USEM supports ingestion from multiple scanners \(Qualys, Tenable, Veracode, etc.\). It deduplicates and correlates findings across infrastructure, applications, containers, and cloud environments.
4. **Prioritise and remediate**: Use the Risk Scoring module to assign severity based on business impact. Launch remediation tasks directly from findings. Exception management is modularised and unified across all apps.
5. **Monitor and report**: Dashboards provide real-time insights into exposure, remediation progress, and exception trends. Saved filters and watch topics help track critical findings.