Supporting information for Unified Security Exposure Management AI skills and agents

concept brazil Updated Sep 10, 2026 2 min read supporting-information-now-assist-vr.md
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Get an overview of the important information that is related to the USEM application.

Supported versions and required applications

The following applications are required:

Application

Version

ServiceNow Otto for Unified Security Exposure Management

5.2.3

ServiceNow Otto® for platform [sn_genai_platform]

12.2.0

Vulnerability Response Integration with CISA [sn_vul_cisa]

1.5.1

Vulnerability Response [sn_vul] non USEM. Note: Application Vulnerability Response is included as a part of Vulnerability Response.

26.5.3

Vulnerability Response for USEM and Security Exposure Management workspace.Note: Application Vulnerability Response is included as a part of Vulnerability Response.

30.7.6

Vulnerability Response licensing and usage [sn_vul_licensing] (installed with [sn_vul])

2.7.1

Vulnerability Response Common Workspace [sn_vul_cmn_ws] (installed with [sn_vul])

1.10.0

Vulnerability Response Integration Framework [sn_vul_int_fw]

1.5.0

AI Security Exposure Management (sn_sec_ai).

2.1.2

Vulnerability Solution Management [sn_vul_solution]

10.4.3

Security Posture Control API Connectors [sn_spc_cxf] for the API Connector skill.

2.1.1

Mitigation Controls Monitoring [sn_sec_mit_ctrl] for the API Connector skill.

4.2.2

Security Posture Control [sn_sec_spc_core] for the API Connector skill.

7.2.1

## Supported user interfaces

ServiceNow Otto for Unified Security Exposure Management includes the generative AI skills listed in the following table.

Interface

Features

Vulnerability Manager Workspace

Ask questions in natural language to help you quickly retrieve vulnerability and exposure data for all types of findings that include host, container, and test results vulnerabilities with Security Exposure 360.Now Assist skills:

  • Deduplication of host vulnerable items (VITs).
  • Remediation assistance that includes providing potential, preferred solutions from third-party vendors.

AI agents:

Vulnerability managers and analysts can assess if your configuration items (CIs) and your business services are exposed to vulnerabilities. Check for any new Cybersecurity and Infrastructure Security Agency (CISA) known exploitable vulnerabilities and assess their potential impact on your environment.

Vulnerability managers and analysts can gain insights into your compliance metrics. Vulnerability managers and analysts understand how effectively your organization is meeting remediation goals for vulnerabilities based on Service Level Agreements (SLAs) with these insights.

Security Exposure Management (SEM) workspace

Ask questions in natural language to help you quickly retrieve vulnerability and exposure data for all types of findings that include host, container, and test results vulnerabilities with Security Exposure 360.Generate insights and Generate recommendation for Approval Impact Analysis skills.

Receive insights based on contextual summaries, actionable recommendations, and quick links in the Security Exposure Management (SEM) workspace.

Receive on-demand approval recommendations directly from the Exception Change Approval record in the Security Exposure Management (SEM) workspace.

Security Posture Control Workspace

Now Assist SPC Setup Connector skill:Create your own API connectors for the Security Posture Control workspace based on common third-party security products.

Developers can accelerate the process of selecting API templates and populating request and header parameters and response field mapping. Your cybersecurity teams can use these custom API connectors to import the security data that helps them monitor your security posture.

UI6

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