Upload Secure File Attachments
Use this section to understand on how to upload the secure file attachments to the case(s).
Before you begin
Role required: sn_sec_tisc_secure_file_access, sn_sec_tisc.admin
Note: Secure Files related lists is only displayed when you have the user role, sn_sec_tisc.secure_file_access.
Procedure
-
Navigate to Workspaces > Threat Intelligence Security Center.
-
Click Threat Analyst Workbench icon.
-
Go to Case Management > All Cases.
All the cases are displayed.
-
Select any case.
-
Go to Artifacts > Secure Files related lists.
-
Click Upload Secure File button.
-
Click Add File to add the attachments.
-
Select the files and click Upload Secure File(s) button.
The file attachments are uploaded.
[Omitted image "tisc-upload-secure-file.png"] Alt text: Secure file attachments
-
Click Download Secure Files to download the attachments.
The attachments are available in the zip format.
-
Alternatively, you can download the file by navigating to the details page of the secure file record.
Note:
- All the secure attachments are encrypted and stored in the system using Key Management Framework (KMF). For more information, see Key Management Framework.
- If users have subscription for ServiceNow Integration Hub Professional Pack Installer, secure files are compressed in zip format and also encrypted and stored
Parent Topic:Threat Analyst Workbench
Related topics
Creating cases using Threat Analyst Workbench
Summarize a Case using generative AI
Creating case task using Threat Analyst Workbench
Working with Investigation Canvas
Add artifacts to cases or case tasks
Run Enrichment Actions within a case
Generate a Case Report using generative AI
Generate a Case Report using a template
---
title: Upload Secure File Attachments
description: Use this section to understand on how to upload the secure file attachments to the case\(s\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/threat-intelligence-security-center/secure-file-attachments.html
release: brazil
product: Threat Intelligence Security Center
classification: threat-intelligence-security-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [secure file attachments, upload attachments, case attachments]
breadcrumb: [Threat Analyst Workbench, Use, Threat Intelligence Security Center, Security Operations]
---
# Upload Secure File Attachments
Use this section to understand on how to upload the secure file attachments to the case\(s\).
## Before you begin
Role required: sn\_sec\_tisc\_secure\_file\_access, sn\_sec\_tisc.admin
**Note:** Secure Files related lists is only displayed when you have the user role, sn\_sec\_tisc.secure\_file\_access.
## Procedure
1. Navigate to **Workspaces** > **Threat Intelligence Security Center**.
2. Click **Threat Analyst Workbench** icon.
3. Go to **Case Management** > **All Cases**.
All the cases are displayed.
4. Select any case.
5. Go to **Artifacts** > **Secure Files** related lists.
6. Click **Upload Secure File** button.
7. Click **Add File** to add the attachments.
8. Select the files and click **Upload Secure File\(s\)** button.
The file attachments are uploaded.
\[Omitted image "tisc-upload-secure-file.png"\] Alt text: Secure file attachments
9. Click **Download Secure Files** to download the attachments.
The attachments are available in the zip format.
10. Alternatively, you can download the file by navigating to the details page of the secure file record.
**Note:**
- All the secure attachments are encrypted and stored in the system using Key Management Framework \(KMF\). For more information, see [Key Management Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/encryption.md).
- If users have subscription for **ServiceNow Integration Hub Professional Pack Installer**, secure files are compressed in zip format and also encrypted and stored
**Parent Topic:**[Threat Analyst Workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/threat-intelligence-security-center/threat-analyst-workbench.md)
**Related topics**
[Workbench Overview]()
[Creating cases using Threat Analyst Workbench]()
[Summarize a Case using generative AI]()
[Creating case task using Threat Analyst Workbench]()
[Working with Investigation Canvas]()
[Add artifacts to cases or case tasks]()
[Run Enrichment Actions within a case]()
[Generate a Case Report using generative AI]()
[Generate a Case Report using a template]()
[Create a security incident from a TISC case]()
[Using playbooks]()
| title | Upload Secure File Attachments |
| description | Use this section to understand on how to upload the secure file attachments to the case\(s\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/threat-intelligence-security-center/secure-file-attachments.html |
| release | brazil |
| product | Threat Intelligence Security Center |
| classification | threat-intelligence-security-center |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | secure file attachmentsupload attachmentscase attachments |
| breadcrumb | Threat Analyst WorkbenchUseThreat Intelligence Security CenterSecurity Operations |