Add a compensating control to the library

task brazil Updated Sep 10, 2026 2 min read create-compensatory-control.md
Raw file servicenow.com

As a Vulnerability Manager or Analyst, add a list of compensatory controls to the Compensating Controls library in the Vulnerability Manager Workspace, which can be applied for the risk reduction of host vulnerable items and remediation tasks.

Before you begin

Role required: sn_vul.vulnerability_analyst, or sn_vul.vulnerability_admin

About this task

Some commonly used compensating controls are shipped with the base system. You can view these compensating controls by navigating to Workspaces > Vulnerability Manager Workspace > Lists > Libraries > Compensating controls. You can activate or deactivate these compensating controls as per your requirement.

Note: The compensating controls feature is available for host vulnerabilities only.

Procedure

  1. Navigate to Workspaces > Vulnerability Manager Workspace.

  2. On the List page under Libraries, select Compensating Controls.

  3. Click New.

  4. On the Create Compensating Controls form, fill in the fields.

    Field Description
    Name Name of the compensating control, which appears as an option in the Compensating controls drop-down of the Request exception modal.
    Description Brief information that provides details about the Compensating Control.
    Active Status of the compensating control. Only active controls appear in the Compensating controls drop-down of the Request exception modal.
  5. Select Save.

  6. On the Compensating Controls list under Libraries, select the desired compensating control and select Edit, activate or deactivate a compensating control and click Save to modify the compensating controls.

    All the active compensating controls appear as an option in the Compensating controls drop-down of the Request exception modal for risk reduction requests.

What to do next

All active compensating controls in the library apply to every CVE and TPE by default. They are shown as options in the Compensating controls field of the Request Exception form for any risk reduction request.

  • Restrict or enable risk change for a CVE or TPE
    As a Vulnerability Manager and Analyst, you can restrict or enable risk change for the host vulnerabilities associated with a Common Vulnerability Entry (CVE) or Third-party Entry (TPE) in the Vulnerability Manager Workspace.

Parent Topic:Monitoring and managing vulnerable items and test results in the Vulnerability Manager Workspace

Related topics

Understanding compensating controls for risk reduction

Restrict or enable risk change for a CVE or TPE

Impact of the compensating controls on risk score and expiration date

Search documentation
Search document titles and file paths on the brazil branch