Activate the Qualys scanners
task brazil Updated Sep 10, 2026 1 min read activate-qualys-scanners.md
You must activate the scanners after installing the Qualys Vulnerability Integration because the scanners are deactivated by default in the Vulnerability Response application.
Before you begin
Role required: sn_vul.vulnerability_admin
About this task
If you try to perform a rescan from the vulnerable items or remediation tasks that have these applications as a source, the Rescan button isn’t available.
Procedure
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Navigate to All > Vulnerability Response > Vulnerability Scanning > Scanners.
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Locate the scanner product that you want to activate and select the record to open it.
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Select the Active check box.
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Select Update.
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The product you activated is displayed in the Source field on a vulnerable item and remediation task records after the next import, and Rescan is available as a UI action.
40 lines · 1.6 KB
--- title: Activate the Qualys scanners description: You must activate the scanners after installing the Qualys Vulnerability Integration because the scanners are deactivated by default in the Vulnerability Response application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/security-management/vulnerability-response/activate-qualys-scanners.html release: brazil product: Vulnerability Response classification: vulnerability-response topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Install the Qualys Vulnerability Integration, Understanding the Qualys Vulnerability Integration, Vulnerability Response integrations, Vulnerability Response, Unified Security Exposure Management, Security Operations] --- # Activate the Qualys scanners You must activate the scanners after installing the Qualys Vulnerability Integration because the scanners are deactivated by default in the Vulnerability Response application. ## Before you begin Role required: sn\_vul.vulnerability\_admin ## About this task If you try to perform a rescan from the vulnerable items or remediation tasks that have these applications as a source, the **Rescan** button isn’t available. ## Procedure 1. Navigate to **All** > **Vulnerability Response** > **Vulnerability Scanning** > **Scanners**. 2. Locate the scanner product that you want to activate and select the record to open it. 3. Select the **Active** check box. 4. Select **Update**. 5. The product you activated is displayed in the **Source** field on a vulnerable item and remediation task records after the next import, and **Rescan** is available as a UI action.
| title | Activate the Qualys scanners |
| description | You must activate the scanners after installing the Qualys Vulnerability Integration because the scanners are deactivated by default in the Vulnerability Response application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/vulnerability-response/activate-qualys-scanners.html |
| release | brazil |
| product | Vulnerability Response |
| classification | vulnerability-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Install the Qualys Vulnerability IntegrationUnderstanding the Qualys Vulnerability IntegrationVulnerability Response integrationsVulnerability ResponseUnified Security Exposure ManagementSecurity Operations |