Create a Vulnerability Response severity map
Vulnerability Response severity mapping transforms third-party source severity fields to recognizable fields in Vulnerability Response.
Before you begin
Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)
About this task
Vulnerability Response ships with National Vulnerability Database (NVD) to normalized ServiceNow severity mapping. ServiceNow third-party integrations such as the Qualys Vulnerability Integration provide severity mappings upon installation. These maps can be adjusted by changing the fields in existing maps.
Creating or editing a severity map is intended only for customized or non-standard third-party mappings in your environment.
Procedure
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Navigate to All > Vulnerability Response > Administration > Normalized Severity Mapping.
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Click New.
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Fill in the fields on the form, as appropriate.
|
Field |
Description |
|---|---|
|
Source |
The name of the source for the severity mapping. |
|
Source value |
The source severity value. |
|
Target value |
The target severity value. Choices are: - 1- Critical
|
|
Integration type |
Integration type choices are:- Vulnerability Response
|
- Select Save.
Parent Topic:Advanced Vulnerability Response configuration tasks
--- title: Create a Vulnerability Response severity map description: Vulnerability Response severity mapping transforms third-party source severity fields to recognizable fields in Vulnerability Response. locale: en-US canonical_url: https://www.servicenow.com/docs/r/security-management/vulnerability-response/create-severity-map.html release: brazil product: Vulnerability Response classification: vulnerability-response topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Advanced Vulnerability Response configuration tasks, Vulnerability Response implementation, Vulnerability Response, Unified Security Exposure Management, Security Operations] --- # Create a Vulnerability Response severity map Vulnerability Response severity mapping transforms third-party source severity fields to recognizable fields in Vulnerability Response. ## Before you begin Role required: sn\_vul.vulnerability\_admin or sn\_vul.admin \(deprecated\) ## About this task Vulnerability Response ships with National Vulnerability Database \(NVD\) to normalized ServiceNow severity mapping. ServiceNow third-party integrations such as the Qualys Vulnerability Integration provide severity mappings upon installation. These maps can be adjusted by changing the fields in existing maps. Creating or editing a severity map is intended only for customized or non-standard third-party mappings in your environment. ## Procedure 1. Navigate to **All** > **Vulnerability Response** > **Administration** > **Normalized Severity Mapping**. 2. Click **New**. 3. Fill in the fields on the form, as appropriate. <table id="table_vks_thr_ns"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Source </td><td> The name of the source for the severity mapping. </td></tr><tr><td> Source value </td><td> The source severity value. </td></tr><tr><td> Target value </td><td> The target severity value. Choices are: - 1- Critical - 2 - High - 3 - Medium - 4 - Low - 5 - None </td></tr><tr><td> Integration type </td><td> Integration type choices are:- Vulnerability Response - Application Vulnerability Response - National Vulnerability Response - Container Vulnerability Response </td></tr></tbody> </table>4. Repeat Step 3 for each source severity level. 5. Select **Save**. **Parent Topic:**[Advanced Vulnerability Response configuration tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/vulnerability-response/setup-tasks-optional.md)
| title | Create a Vulnerability Response severity map |
| description | Vulnerability Response severity mapping transforms third-party source severity fields to recognizable fields in Vulnerability Response. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/vulnerability-response/create-severity-map.html |
| release | brazil |
| product | Vulnerability Response |
| classification | vulnerability-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Advanced Vulnerability Response configuration tasksVulnerability Response implementationVulnerability ResponseUnified Security Exposure ManagementSecurity Operations |