Define Vulnerability Response email notifications
Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.
Before you begin
Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)
Procedure
-
Navigate to All > Vulnerability Response > Administration > Email Templates.
-
Select New.
For detailed instructions on creating email notifications, see Create an email notification.
Result
When a recipient clicks the links in an email notification, the links open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.
- Links open in the Vulnerability Manager Workspace for the users with the roles, sn_vul.vulnerability_analyst or sn_vul.vulnerability_admin.
- Links open in the IT Remediation Workspace for the users with the role, sn_vul.remediation_owner.
If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.
---
title: Define Vulnerability Response email notifications
description: Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/security-management/vulnerability-response/t\_DefineEmailNotifications.html
release: brazil
product: Vulnerability Response
classification: vulnerability-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Additional Vulnerability Response setup and configuration tasks, Vulnerability Response implementation, Vulnerability Response, Unified Security Exposure Management, Security Operations]
---
# Define Vulnerability Response email notifications
Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.
## Before you begin
Role required: sn\_vul.vulnerability\_admin or sn\_vul.admin \(deprecated\)
## Procedure
1. Navigate to **All** > **Vulnerability Response** > **Administration** > **Email Templates**.
2. Select **New**.
For detailed instructions on creating email notifications, see [Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_CreateANotification.md).
## Result
When a recipient clicks the links in an email notification, the links open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.
- Links open in the Vulnerability Manager Workspace for the users with the roles, sn\_vul.vulnerability\_analyst or sn\_vul.vulnerability\_admin.
- Links open in the IT Remediation Workspace for the users with the role, sn\_vul.remediation\_owner.
If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.
| title | Define Vulnerability Response email notifications |
| description | Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/vulnerability-response/t\_DefineEmailNotifications.html |
| release | brazil |
| product | Vulnerability Response |
| classification | vulnerability-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Additional Vulnerability Response setup and configuration tasksVulnerability Response implementationVulnerability ResponseUnified Security Exposure ManagementSecurity Operations |