Service Exchange for Consumers data model
The Service Exchange for Consumers data model provides insight into how the tables that are used in the Service Exchange for Consumers application relate to each other.
The Service Exchange for Consumers data model uses a combination of the following types of tables to store data:
- Service Exchange for Consumers application tables.
- Customer Service Management application tables.
- ServiceNow AI Platform standard tables.
The following table lists the Access Control Rights (ACR) for specific Service Exchange for Consumer tables.
|
Table |
Read |
Write |
Delete |
Create |
|---|---|---|---|---|
|
Authorized User [sn_sb_con_authorized_user] |
admin sn_sb.admin |
admin sn_sb.admin |
admin sn_sb.admin |
admin sn_sb.admin |
|
Consumer [sn_sb_con_consumer] |
admin sn_sb.admin |
admin |
admin |
admin |
|
Entitlement [sn_sb_con_entitlement] |
admin sn_sb.admin |
None |
None |
None |
|
Inbound Field [sn_sb_con_inbound_field] |
admin sn_sb.admin |
admin sn_sb.admin |
None |
None |
|
Outbound Field [sn_sb_con_outbound_field] |
admin sn_sb.admin |
admin sn_sb.admin |
None |
None |
|
Persona [sn_sb_con_persona] |
admin sn_sb.admin |
None |
None |
None |
|
Provider Connection [sn_sb_con_provider_connection] |
admin sn_sb.admin |
admin |
admin |
None |
|
Provider Task [sn_sb_con_provider_task] |
admin sn_sb.admin sn_sb_requestor |
admin sn_sb.admin sn_sb_requestor |
admin |
admin sn_sb.admin sn_sb_requestor |
|
Remote Choice Cache [sn_sb_con_remote_choice_cache] |
admin |
admin |
None |
None |
|
Remote Record Producer [sn_sb_con_remote_record_producer] |
admin sn_sb.admin sn_sb_requestor |
None |
admin sn_sb.admin |
None |
|
Remote Task [sn_sb_con_remote_task] |
admin sn_sb.admin sn_sb_remote_task_ creator |
admin sn_sb.admin sn_sb_remote_task_ creator |
admin sn_sb.admin sn_sb_remote_task_ creator |
admin sn_sb.admin sn_sb_remote_task_ creator |
|
Remote Task Definition [sn_sb_con_remote_task_def] |
admin sn_sb.admin sn_sb_remote_task_ creator |
admin sn_sb.admin |
admin sn_sb.admin |
None |
|
Variable [sn_sb_con_remote_task_variable] |
admin sn_sb.admin |
None |
None |
None |
|
Service Exchange Settings [sn_sb_con_service_bridge_settings] |
admin sn_sb.admin |
admin sn_sb.admin |
None |
None |
|
Remote Choice [sn_sb_con_st_remote_choice] |
admin sn_sb.admin sn_sb_requestor |
None |
None |
None |
|
Transform [sn_sb_con_transform] |
admin sn_sb.admin |
admin sn_sb.admin |
admin sn_sb.admin |
admin sn_sb.admin |
--- title: Service Exchange for Consumers data model description: The Service Exchange for Consumers data model provides insight into how the tables that are used in the Service Exchange for Consumers application relate to each other. locale: en-US canonical_url: https://www.servicenow.com/docs/r/service-exchange/service-bridge-v2-datamodel-customers.html release: brazil product: Service Exchange classification: service-exchange topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Data model, Reference, Service Exchange] --- # Service Exchange for Consumers data model The Service Exchange for Consumers data model provides insight into how the tables that are used in the Service Exchange for Consumers application relate to each other. The Service Exchange for Consumers data model uses a combination of the following types of tables to store data: - Service Exchange for Consumers application tables. - Customer Service Management application tables. - ServiceNow AI Platform standard tables. The following table lists the Access Control Rights \(ACR\) for specific Service Exchange for Consumer tables. <table id="table_umg_zc4_gzb"><thead><tr><th> Table </th><th> Read </th><th> Write </th><th> Delete </th><th> Create </th></tr></thead><tbody><tr><td> Authorized User \[sn\_sb\_con\_authorized\_user\] </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td></tr><tr><td> Consumer \[sn\_sb\_con\_consumer\] </td><td> admin sn\_sb.admin </td><td> admin </td><td> admin </td><td> admin </td></tr><tr><td> Entitlement \[sn\_sb\_con\_entitlement\] </td><td> admin sn\_sb.admin </td><td> None </td><td> None </td><td> None </td></tr><tr><td> Inbound Field \[sn\_sb\_con\_inbound\_field\] </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> None </td><td> None </td></tr><tr><td> Outbound Field \[sn\_sb\_con\_outbound\_field\] </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> None </td><td> None </td></tr><tr><td> Persona \[sn\_sb\_con\_persona\] </td><td> admin sn\_sb.admin </td><td> None </td><td> None </td><td> None </td></tr><tr><td> Provider Connection \[sn\_sb\_con\_provider\_connection\] </td><td> admin sn\_sb.admin </td><td> admin </td><td> admin </td><td> None </td></tr><tr><td> Provider Task \[sn\_sb\_con\_provider\_task\] </td><td> admin sn\_sb.admin sn\_sb\_requestor </td><td> admin sn\_sb.admin sn\_sb\_requestor </td><td> admin </td><td> admin sn\_sb.admin sn\_sb\_requestor </td></tr><tr><td> Remote Choice Cache \[sn\_sb\_con\_remote\_choice\_cache\] </td><td> admin </td><td> admin </td><td> None </td><td> None </td></tr><tr><td> Remote Record Producer \[sn\_sb\_con\_remote\_record\_producer\] </td><td> admin sn\_sb.admin sn\_sb\_requestor </td><td> None </td><td> admin sn\_sb.admin </td><td> None </td></tr><tr><td> Remote Task \[sn\_sb\_con\_remote\_task\] </td><td> admin sn\_sb.admin sn\_sb\_remote\_task\_ creator </td><td> admin sn\_sb.admin sn\_sb\_remote\_task\_ creator </td><td> admin sn\_sb.admin sn\_sb\_remote\_task\_ creator </td><td> admin sn\_sb.admin sn\_sb\_remote\_task\_ creator </td></tr><tr><td> Remote Task Definition \[sn\_sb\_con\_remote\_task\_def\] </td><td> admin sn\_sb.admin sn\_sb\_remote\_task\_ creator </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> None </td></tr><tr><td> Variable \[sn\_sb\_con\_remote\_task\_variable\] </td><td> admin sn\_sb.admin </td><td> None </td><td> None </td><td> None </td></tr><tr><td> Service Exchange Settings \[sn\_sb\_con\_service\_bridge\_settings\] </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> None </td><td> None </td></tr><tr><td> Remote Choice \[sn\_sb\_con\_st\_remote\_choice\] </td><td> admin sn\_sb.admin sn\_sb\_requestor </td><td> None </td><td> None </td><td> None </td></tr><tr><td> Transform \[sn\_sb\_con\_transform\] </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td><td> admin sn\_sb.admin </td></tr></tbody> </table>
| title | Service Exchange for Consumers data model |
| description | The Service Exchange for Consumers data model provides insight into how the tables that are used in the Service Exchange for Consumers application relate to each other. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/service-exchange/service-bridge-v2-datamodel-customers.html |
| release | brazil |
| product | Service Exchange |
| classification | service-exchange |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Data modelReferenceService Exchange |