Re-enable state flows

task brazil Updated Sep 10, 2026 1 min read t_ReEnableStateFlows.md

When service management state flows have been disabled, they cannot be re-enabled from the user interface.

About this task

State flows can, however, be re-enabled by running a script for each service management application.

Procedure

For each service management application, run the following script:

JavaScript

var now_GR = new GlideRecord(‘sm_config’); gr.get(‘name’, ‘{YOUR_APP_NAME}’); //this can be looked up by navigating to  the sm_config list gr.use_sf = true; gr.update();

Parent Topic:Implications of disabling SM state flows

36 lines · 1.2 KB Wrap lines

---
title: Re-enable state flows
description: When service management state flows have been disabled, they cannot be re-enabled from the user interface.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/service-management-for-the-enterprise/t\_ReEnableStateFlows.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Implications of disabling SM state flows, Service management states, Service Management]
---

# Re-enable state flows

When service management state flows have been disabled, they cannot be re-enabled from the user interface.

## About this task

State flows can, however, be re-enabled by running a script for each service management application.

## Procedure

1.  For each service management application, run the following script:

    ```
    var now_GR = new GlideRecord(‘sm_config’);
     gr.get(‘name’, ‘{YOUR_APP_NAME}’); //this can be looked up by navigating to 
     the sm_config list
     gr.use_sf = true;
     gr.update();
    ```


**Parent Topic:**[Implications of disabling SM state flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/service-management-for-the-enterprise/c_ImpDsblStFl.md)