View the status of API data connections in API Insights

task brazil Updated Sep 10, 2026 1 min read api-insights-view-conn.md

View the status of your API data connections using Service Graph Connectors, including success rates, processing status, and ongoing executions.

Before you begin

Role required: sn_cmdb_admin and cmdb_inst_admin

Procedure

Navigate to Workspaces > API Insights.

In the Connections overview section of the Overview tab, access the various cards to gain insights on the performance of Service Graph Connectors.

Card	Description
Connections status	Percentage of connections tested successfully based on connection status, with the count of success, error, and unknown statuses.
Processing status	Percentage of connections for which all data import runs in the last import execution were successful, with the count of success and error statuses.
Ongoing executions	Number of connections where data import execution is currently in progress.

From the Connection column, select a connection.

On the connection record page, select a tab to view more information about the selected connection.

Tab	Description
Details	Connection information, such as the connection name and credentials associated with the connection.
Connection properties	Properties configured for the connection.
Data sources	Data sources associated with the connection, specifying what data is being retrieved or synchronized.
Import schedules	Scheduled imports for the connection, including parent schedule, data source, timing and frequency of data retrieval.
Errors	Error related to the connection.

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---
title: View the status of API data connections in API Insights
description: View the status of your API data connections using Service Graph Connectors, including success rates, processing status, and ongoing executions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/api-insights/api-insights-view-conn.html
release: brazil
product: API Insights
classification: api-insights
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage API data connections, API Insights, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# View the status of API data connections in API Insights

View the status of your API data connections using Service Graph Connectors, including success rates, processing status, and ongoing executions.

## Before you begin

Role required: sn\_cmdb\_admin and cmdb\_inst\_admin

## Procedure

1.  Navigate to **Workspaces** &gt; **API Insights**.

2.  In the Connections overview section of the Overview tab, access the various cards to gain insights on the performance of Service Graph Connectors.

    |Card|Description|
    |----|-----------|
    |Connections status|Percentage of connections tested successfully based on connection status, with the count of success, error, and unknown statuses.|
    |Processing status|Percentage of connections for which all data import runs in the last import execution were successful, with the count of success and error statuses.|
    |Ongoing executions|Number of connections where data import execution is currently in progress.|

3.  From the **Connection** column, select a connection.

4.  On the connection record page, select a tab to view more information about the selected connection.

    |Tab|Description|
    |---|-----------|
    |Details|Connection information, such as the connection name and credentials associated with the connection.|
    |Connection properties|Properties configured for the connection.|
    |Data sources|Data sources associated with the connection, specifying what data is being retrieved or synchronized.|
    |Import schedules|Scheduled imports for the connection, including parent schedule, data source, timing and frequency of data retrieval.|
    |Errors|Error related to the connection.|