Configure ServiceNow Otto in Document Management
concept brazil Updated Sep 10, 2026 1 min read configure-now-assist-document-management.md
If you have the admin role, you can configure ServiceNow Otto in Document Management in the application enabling the use of its generative AI skills within the application workspace.
Configuration overview
Configure how agents use generative AI capabilities to generate the document insights.
For Zurich Patch 11, Australia Patch 4, and later releases, see Configure the smart documents skill.
For Zurich Patch 10, Australia Patch 3, and earlier releases, see .
To generate audio summaries and query documents using voice,
Keywords configure
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--- title: Configure ServiceNow Otto in Document Management description: If you have the admin role, you can configure ServiceNow Otto in Document Management in the application enabling the use of its generative AI skills within the application workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/configure-now-assist-document-management.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [configure] breadcrumb: [ServiceNow Otto in Document Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Configure ServiceNow Otto in Document Management If you have the admin role, you can configure ServiceNow Otto in Document Management in the application enabling the use of its generative AI skills within the application workspace. ## Configuration overview Configure how agents use generative AI capabilities to generate the document insights. For Zurich Patch 11, Australia Patch 4, and later releases, see [Configure the smart documents skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/configure-skill-smart-documents.md). For Zurich Patch 10, Australia Patch 3, and earlier releases, see . To generate audio summaries and query documents using voice,
| title | Configure ServiceNow Otto in Document Management |
| description | If you have the admin role, you can configure ServiceNow Otto in Document Management in the application enabling the use of its generative AI skills within the application workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/configure-now-assist-document-management.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | configure |
| breadcrumb | ServiceNow Otto in Document ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |