Supported browsers for Connect Chat

---
title: Supported browsers for Connect Chat
description: The system supports Connect Chat on most modern browsers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/connect/r\_SupportedBrowsersForConnect.html
release: brazil
product: Connect
classification: connect
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Supported browsers for Connect Chat

The system supports Connect Chat on most modern browsers.

**Important:**

Core UI is required to use Connect Chat. Connect Chat is not supported in Next Experience. If you turn on Next Experience, Connect Chat will no longer work. See Next Experience UI for more information.

-   The latest public release of Firefox or Firefox ESR
-   The latest public release of Chrome
-   Safari version 9.1 and later
-   Microsoft Edge version 90