Disable the Connect overlay
task brazil Updated Sep 10, 2026 1 min read t_DisableTheCollaborationOverlay.md
The Connect overlay is enabled by default and is integrated with the standard user interface. You can disable the Connect overlay.
Before you begin
Role required: admin
About this task
To disable the Connect overlay and remove the toggle Connect sidebar icon from the banner frame, set the collaboration.frameset property to false.
Procedure
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Navigate to All > Connect > Administration > Properties.
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Locate the property called Enable Connect in the frameset (collaboration.frameset) and clear the check box.
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Click Save.
Result
When the frameset is disabled, any Connect chats open in the Connect workspace. For more information on completely disabling Connect Chat, see Disable Connect Chat.
40 lines · 1.5 KB
--- title: Disable the Connect overlay description: The Connect overlay is enabled by default and is integrated with the standard user interface. You can disable the Connect overlay. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/connect/t\_DisableTheCollaborationOverlay.html release: brazil product: Connect classification: connect topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Connect administration, Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities] --- # Disable the Connect overlay The Connect overlay is enabled by default and is integrated with the standard user interface. You can disable the Connect overlay. ## Before you begin Role required: admin ## About this task To disable the Connect overlay and remove the toggle Connect sidebar icon from the banner frame, set the **collaboration.frameset** property to **false**. ## Procedure 1. Navigate to **All** > **Connect** > **Administration** > **Properties**. 2. Locate the property called **Enable Connect in the frameset** \(**collaboration.frameset**\) and clear the check box. 3. Click **Save**. ## Result When the frameset is disabled, any Connect chats open in the Connect workspace. For more information on completely disabling Connect Chat, see [Disable Connect Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/connect/c_CollaborationAdministration.md).
| title | Disable the Connect overlay |
| description | The Connect overlay is enabled by default and is integrated with the standard user interface. You can disable the Connect overlay. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/connect/t\_DisableTheCollaborationOverlay.html |
| release | brazil |
| product | Connect |
| classification | connect |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Connect administrationConnectServiceNow AI Platform Additional CapabilitiesExtend ServiceNow AI Platform capabilities |