Download a document

task brazil Updated Sep 10, 2026 1 min read downloading-a-document.md
Raw file servicenow.com

Download an attached document version based on the selected default version.

Before you begin

Role required: none

About this task

Note: To download a document, the version file type must be an attachment and not a URL.

Procedure

  1. Navigate to All > Documents > Documents.

  2. Select the record.

  3. Select the Documents tab.

  4. Select the documents you want to download.

  5. In the Actions on selected rows drop-down menu, select Download Document.

Parent Topic:Document repository

Related topics

Create a document record

Document versions

Share a document link

Modify a shared link access

Configure document permissions

Delete a document link

Delete documents

Search documentation
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