Unlink documents from a parent record

task brazil Updated Sep 10, 2026 1 min read unlink-docs-parent-rec.md
Raw file servicenow.com

Remove and unlink documents from a parent record when they are no longer relevant.

Before you begin

Role required: admin

About this task

Note: This action unlinks the document from the parent record but doesn’t delete it from the repository.

Procedure

  1. Navigate to the record (for example, Incident).

  2. Select the Documents tab.

  3. Select the documents you want to unlink.

  4. In the Actions on selected rows drop-down menu, select Remove.

Parent Topic:Linking documents to a parent record

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