Using e-signature template for non-HR tasks

task brazil Updated Sep 10, 2026 1 min read configure-e-signature-non-hr.md

Create or modify an e-signature template to define an electronic document and signature configuration for use in non-HR task forms.

Before you begin

Role required: sn_esign.admin or sn_esign.config_manager

Procedure

Create an e-sign template on the required task table (for example, Incident).

See Create or modify an e-signature template. Select Managed Document in Document type and Signature in E-signature type.
Configure the task form (for example, Incident form) by adding the E-Signature Template field.
Configure the related lists on the task form by adding E-signature history.
Select the e-sign template that you have created in the Template field.
Assign a group and a user to the task.

To retrieve the signature log, navigate to System Logs > Signature Images (signature_image table). Also, you can view the E-signature history in the related list.

What to do next

When a user receives the task and moves the task to Work in Progress state, the Sign document option is available for the user to sign the document.

Parent Topic:Using e-signature

46 lines · 2.0 KB Wrap lines

---
title: Using e-signature template for non-HR tasks
description: Create or modify an e-signature template to define an electronic document and signature configuration for use in non-HR task forms.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/e-signature/configure-e-signature-non-hr.html
release: brazil
product: e-Signature
classification: e-signature
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using e-signature, E-signature, Manage people and work capabilities, Extend ServiceNow AI Platform capabilities]
---

# Using e-signature template for non-HR tasks

Create or modify an e-signature template to define an electronic document and signature configuration for use in non-HR task forms.

## Before you begin

Role required: sn\_esign.admin or sn\_esign.config\_manager

## Procedure

1.  Create an e-sign template on the required task table \(for example, Incident\).

    See [Create or modify an e-signature template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/e-signature/configure-e-signature-configuration.md). Select **Managed Document** in **Document type** and **Signature** in **E-signature type**.

2.  Configure the task form \(for example, Incident form\) by adding the **E-Signature Template** field.

3.  Configure the related lists on the task form by adding E-signature history.

4.  Select the e-sign template that you have created in the **Template** field.

5.  Assign a group and a user to the task.

    To retrieve the signature log, navigate to **System Logs** &gt; **Signature Images \(signature\_image table\)**. Also, you can view the E-signature history in the related list.


## What to do next

When a user receives the task and moves the task to Work in Progress state, the **Sign document** option is available for the user to sign the document.

**Parent Topic:**[Using e-signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/e-signature/using-esignature.md)