Activate the sitemap configuration and definition records for the Knowledge Portal
Include knowledge articles in your sitemap by activating the sitemap configuration and definition records.
Before you begin
- Activate Sitemap Generator
- Verify that an unauthenticated user can access the knowledge base article by accessing it as a guest user.
- Verify that the Public option is selected on the Knowledge Article View form.
Role required: admin
About this task
Beginning with the Brazil release, the Sitemap Generator configuration is available with the base system and is inactive by default.
Procedure
-
Navigate to All > Sitemap Generator > Sitemap Configuration.
-
In the UX Sitemap Configurations [sys_ux_seo_sitemap_config] table, select the sitemap_config_KB record.
-
Enable the generation of sitemaps.
-
On the form, select the Active check box.
-
In the Sitemap Config Definition related list, double-click the Type field and select the true option from the list.
-
Select the Save icon .
-
-
Select Update.
Result
All active sitemaps regenerate once in a day and include content from any of their active sitemap definitions.
Parent Topic:Configuring Knowledge Management
---
title: Activate the sitemap configuration and definition records for the Knowledge Portal
description: Include knowledge articles in your sitemap by activating the sitemap configuration and definition records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/config-sitemap-generator.html
release: brazil
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# Activate the sitemap configuration and definition records for the Knowledge Portal
Include knowledge articles in your sitemap by activating the sitemap configuration and definition records.
## Before you begin
- Activate Sitemap Generator
- Verify that an unauthenticated user can access the knowledge base article by accessing it as a guest user.
- Verify that the Public option is selected on the Knowledge Article View form.
Role required: admin
## About this task
Beginning with the Brazil release, the Sitemap Generator configuration is available with the base system and is inactive by default.
## Procedure
1. Navigate to **All** > **Sitemap Generator** > **Sitemap Configuration**.
2. In the UX Sitemap Configurations \[sys\_ux\_seo\_sitemap\_config\] table, select the sitemap\_config\_KB record.
3. Enable the generation of sitemaps.
1. On the form, select the **Active** check box.
2. In the Sitemap Config Definition related list, double-click the **Type** field and select the **true** option from the list.
3. Select the **Save** icon .
4. Select **Update**.
## Result
All active sitemaps regenerate once in a day and include content from any of their active sitemap definitions.
**Parent Topic:**[Configuring Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/configuring-knowledge-management.md)
| title | Activate the sitemap configuration and definition records for the Knowledge Portal |
| description | Include knowledge articles in your sitemap by activating the sitemap configuration and definition records. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/config-sitemap-generator.html |
| release | brazil |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Knowledge ManagementKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |