Insert an image in a knowledge article
task brazil Updated Sep 10, 2026 1 min read insert-image-html-editor.md
Insert an image in a knowledge article using the HTML editor.
Before you begin
Role required: user with contribute access
Procedure
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Navigate to All > Knowledge > Articles > All.
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Select a knowledge article.
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On the knowledge article form, in the Article body field, place the cursor where you want to insert an image.
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On the HTML editor toolbar, select the Insert/edit image icon .
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On the Insert/Edit Image dialog box, select the Upload icon (.
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Select an image.
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Select Open.
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Select Save.
Result
The image is included in the knowledge article.
46 lines · 1.3 KB
--- title: Insert an image in a knowledge article description: Insert an image in a knowledge article using the HTML editor. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/insert-image-html-editor.html release: brazil product: Knowledge Management classification: knowledge-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Editing functions for knowledge articles in the HTML editor, Creating and maintaining articles, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Insert an image in a knowledge article Insert an image in a knowledge article using the HTML editor. ## Before you begin Role required: user with contribute access ## Procedure 1. Navigate to **All** > **Knowledge** > **Articles** > **All**. 2. Select a knowledge article. 3. On the knowledge article form, in the **Article body** field, place the cursor where you want to insert an image. 4. On the HTML editor toolbar, select the Insert/edit image icon . 5. On the Insert/Edit Image dialog box, select the Upload icon \(. 6. Select an image. 7. Select **Open**. 8. Select **Save**. ## Result The image is included in the knowledge article.
| title | Insert an image in a knowledge article |
| description | Insert an image in a knowledge article using the HTML editor. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/insert-image-html-editor.html |
| release | brazil |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Editing functions for knowledge articles in the HTML editorCreating and maintaining articlesKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |