SEO for canonical URLs and localized versions of knowledge articles
Improve the searchability of knowledge articles by adding tags for canonical URLs and hreflang tags for translated knowledge articles.
You can add the default tags for canonical URLs and hreflang tags by selecting the Use SEO script check box on the Knowledge Article View [kb_article_view] page record. For more information, see Enable SEO for canonical URLs and localized versions of a portal page.
When the Use SEO script option is selected:
-
The canonical URLs for a knowledge article are added to the knowledge article view page.
Example canonical URL:
https://<instance name>.servicenow-com/csp?id=kb_article_view&sysparm_article=<article number> -
The hreflang tags for the translated versions of a knowledge article are added to the knowledge article view page.
Example URL with an hreflang tag:
<link rel=“alternate” href=“https://<instance name>.servicenow-com/csp/fr?id=kb_article_view&sysparm_article=<article number>” hreflang=“fr”/>Note: A self-referencing hreflang URL is also added for the language of current knowledge article.
For example, an English knowledge article is viewed by visiting a URL with the following format:
https://<instance name>.servicenow-com/csp/?id=kb_article_view&sys_kb_id=<sys_id>In addition to the hreflang tags added for translations, the English language self-referencing hreflang tag is added:
<link rel=“alternate” href=“https://<instance name>.servicenow-com/csp/?id=kb_article_view&sys_kb_id=<sys_id>” hreflang=“en”/>
Script includes for canonical URLs and hreflang tags
By default, the knowledge article view page uses the SPSEOHeaderTagsArticleViewSNC script include to add the SEO tags for canonical URLs and hreflang tags.
The following table describes the script includes for adding canonical URLs and hreflang tags to Service Portal pages, including the knowledge article view page.
|
Script include |
Description |
|---|---|
|
SPSEOHeaderTagsSNC |
Includes the default implementation for the canonical URLs and hreflang tags for Service Portal pages. This script include is read-only. For more information, see Enable SEO for canonical URLs and localized versions of a portal page. |
|
SPSEOHeaderTags |
Facilitates overriding the default implementation in the SPSEOHeaderTagsSNC script include for Service Portal pages. The SPSEOHeaderTags script include extends the SPSEOHeaderTagsSNC script include. |
|
SPSEOHeaderTagsArticleViewSNC |
Overrides the generateHrefLangArray and generateCanonicalURL functions for the knowledge article view page configured in the SPSEOHeaderTags script include. The SPSEOHeaderTagsArticleViewSNC script include is read-only and extends the SPSEOHeaderTags script include. |
|
SPSEOHeaderTagsArticleView |
Facilitates overriding the default implementation in the SPSEOHeaderTagsArticleViewSNC script include for the knowledge article view page.The SPSEOHeaderTagsArticleView extends the SPSEOHeaderTagsArticleViewSNC script include. |
---
title: SEO for canonical URLs and localized versions of knowledge articles
description: Improve the searchability of knowledge articles by adding tags for canonical URLs and hreflang tags for translated knowledge articles.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/seo-knowledge.html
release: brazil
product: Knowledge Management
classification: knowledge-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Knowledge Management reference, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# SEO for canonical URLs and localized versions of knowledge articles
Improve the searchability of knowledge articles by adding tags for canonical URLs and **hreflang** tags for translated knowledge articles.
You can add the default tags for canonical URLs and **hreflang** tags by selecting the **Use SEO script** check box on the Knowledge Article View \[kb\_article\_view\] page record. For more information, see Enable SEO for canonical URLs and localized versions of a portal page.
When the **Use SEO script** option is selected:
- The canonical URLs for a knowledge article are added to the knowledge article view page.
Example canonical URL: `https://<instance name>.servicenow-com/csp?id=kb_article_view&sysparm_article=<article number>`
- The **hreflang** tags for the translated versions of a knowledge article are added to the knowledge article view page.
Example URL with an **hreflang** tag: `<link rel=“alternate” href=“https://<instance name>.servicenow-com/csp/fr?id=kb_article_view&sysparm_article=<article number>” hreflang=“fr”`/>
**Note:** A self-referencing **hreflang** URL is also added for the language of current knowledge article.
For example, an English knowledge article is viewed by visiting a URL with the following format:
`https://<instance name>.servicenow-com/csp/?id=kb_article_view&sys_kb_id=<sys_id>`
In addition to the **hreflang** tags added for translations, the English language self-referencing **hreflang** tag is added:
`<link rel=“alternate” href=“https://<instance name>.servicenow-com/csp/?id=kb_article_view&sys_kb_id=<sys_id>” hreflang=“en”/>`
## Script includes for canonical URLs and hreflang tags
By default, the knowledge article view page uses the SPSEOHeaderTagsArticleViewSNC script include to add the SEO tags for canonical URLs and **hreflang** tags.
The following table describes the script includes for adding canonical URLs and **hreflang** tags to Service Portal pages, including the knowledge article view page.
<table id="table_pl2_qc2_dmb"><thead><tr><th>
Script include
</th><th>
Description
</th></tr></thead><tbody><tr><td>
SPSEOHeaderTagsSNC
</td><td>
Includes the default implementation for the canonical URLs and **hreflang** tags for Service Portal pages. This script include is read-only.
For more information, see Enable SEO for canonical URLs and localized versions of a portal page.
</td></tr><tr><td>
SPSEOHeaderTags
</td><td>
Facilitates overriding the default implementation in the SPSEOHeaderTagsSNC script include for Service Portal pages. The SPSEOHeaderTags script include extends the SPSEOHeaderTagsSNC script include.
</td></tr><tr><td>
SPSEOHeaderTagsArticleViewSNC
</td><td>
Overrides the generateHrefLangArray and generateCanonicalURL functions for the knowledge article view page configured in the SPSEOHeaderTags script include. The SPSEOHeaderTagsArticleViewSNC script include is read-only and extends the SPSEOHeaderTags script include.
</td></tr><tr><td>
SPSEOHeaderTagsArticleView
</td><td>
Facilitates overriding the default implementation in the SPSEOHeaderTagsArticleViewSNC script include for the knowledge article view page.The SPSEOHeaderTagsArticleView extends the SPSEOHeaderTagsArticleViewSNC script include.
</td></tr></tbody>
</table>As an administrator, you can add canonical URLs, **hreflang** tags, and any custom headers for knowledge articles by updating the SPSEOHeaderTagsArticleView script include. For more information, see [Configure custom SEO tags for canonical URLs and localized knowledge articles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/configure-seo-knowledge.md).
| title | SEO for canonical URLs and localized versions of knowledge articles |
| description | Improve the searchability of knowledge articles by adding tags for canonical URLs and hreflang tags for translated knowledge articles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/seo-knowledge.html |
| release | brazil |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Knowledge Management referenceKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |