Use article versioning
concept brazil Updated Sep 10, 2026 1 min read use-article-versioning_0.md
Use article versioning to create and maintain multiple versions of a knowledge article.
- Manually update customized files
If you have customized any of the files that are updated as part of the Knowledge Management Advanced Installer plugin, these files are skipped during plugin activation and must be updated manually. - Check out a published article and create a new version
Create a new version of a knowledge article by checking out the latest published version. - Revert an outdated article to the current state
Use an outdated version of an article to create a new version. - View all versions of an article
View a list of all available versions for a selected knowledge article and then view the selected version in a new tab. - Compare two versions of an article
Select and compare two versions of a knowledge article. - Retire a versioned article
You can retire the latest published version of a knowledge article. Retiring a knowledge article doesn’t create a version. It simply marks the article as Retired. - Disable the article versioning feature
Users with the system administrator role can disable the article versioning feature by setting a property.
Parent Topic:Using Knowledge Management
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--- title: Use article versioning description: Use article versioning to create and maintain multiple versions of a knowledge article. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/use-article-versioning\_0.html release: brazil product: Knowledge Management classification: knowledge-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Use article versioning Use article versioning to create and maintain multiple versions of a knowledge article. - **[Manually update customized files](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/manually-update-customized-files.md)** If you have customized any of the files that are updated as part of the Knowledge Management Advanced Installer plugin, these files are skipped during plugin activation and must be updated manually. - **[Check out a published article and create a new version](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/create-new-article-version.md)** Create a new version of a knowledge article by checking out the latest published version. - **[Revert an outdated article to the current state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/revert-previous-article-to-current.md)** Use an outdated version of an article to create a new version. - **[View all versions of an article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/view-all-article-versions.md)** View a list of all available versions for a selected knowledge article and then view the selected version in a new tab. - **[Compare two versions of an article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/compare-two-article-versions.md)** Select and compare two versions of a knowledge article. - **[Retire a versioned article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/retire-versioned-article.md)** You can retire the latest published version of a knowledge article. Retiring a knowledge article doesn’t create a version. It simply marks the article as **Retired**. - **[Disable the article versioning feature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/article-versioning-disable-property.md)** Users with the system administrator role can disable the article versioning feature by setting a property. **Parent Topic:**[Using Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management/using-knowledge-management.md)
| title | Use article versioning |
| description | Use article versioning to create and maintain multiple versions of a knowledge article. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/use-article-versioning\_0.html |
| release | brazil |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Knowledge ManagementKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |