Ending workflows with multiple branches

concept brazil Updated Sep 10, 2026 1 min read c_EndingWorkflowsMultipleBranches.md

A workflow is complete when it reaches the End activity, even if there are still active branches of the workflow in progress. To ensure that both branches are completed, add a Join activity to resolve the branches.

For example, the following figure shows a workflow with two branches that execute independently. When Task 1 and Task 2 of Branch B are completed, the workflow is marked complete even if the Branch A tasks are not completed.

[Omitted image "WorkflowMultipleBranchesProblematic.png"] Alt text:

For both branches to complete, add a Join activity to resolve the branches. When one branch reaches the join, the workflow waits for the other branch. When both branches are complete, the workflow reaches the end. The Incomplete condition of the a Join activity is met only if one of the branches cannot be completed.

[Omitted image "WorkflowMultipleBranchesJoined.png"] Alt text:

Parent Topic:Create a workflow

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---
title: Ending workflows with multiple branches
description: A workflow is complete when it reaches the End activity, even if there are still active branches of the workflow in progress. To ensure that both branches are completed, add a Join activity to resolve the branches.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/legacy-workflow/c\_EndingWorkflowsMultipleBranches.html
release: brazil
product: Legacy Workflow
classification: legacy-workflow
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a workflow, Workflow management, Classic Workflow, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Ending workflows with multiple branches

A workflow is complete when it reaches the **End** activity, even if there are still active branches of the workflow in progress. To ensure that both branches are completed, add a **Join** activity to resolve the branches.

\[Omitted image "WorkflowMultipleBranchesProblematic.png"\] Alt text:

For both branches to complete, add a **Join** activity to resolve the branches. When one branch reaches the join, the workflow waits for the other branch. When both branches are complete, the workflow reaches the end. The **Incomplete** condition of the a **Join** activity is met only if one of the branches cannot be completed.

\[Omitted image "WorkflowMultipleBranchesJoined.png"\] Alt text:

**Parent Topic:**[Create a workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/legacy-workflow/t_CreateAWorkflow.md)