Monitor workflow pause requests

task brazil Updated Sep 10, 2026 1 min read monitor-workflow-pause-requests.md

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You can monitor the status of workflow pause requests using Workflow Pause Request.

Before you begin

Role required: Workflow_admin or workflow_publisher, workflow_creator

You must install and activate the Workflow Pause Utility plugin.

Procedure

Navigate to All > Workflow > Operations > Pause Requests.

Workflow Pause Requests appears and displays existing workflow pause requests.

Select the workflow pause request.

Workflow Pause Request appears, and displays the selected workflow pause request.

Field	Description
Req Number	Unique assigned pause request number.
Completed Resume Activity Count	Number of workflow context activities resumed after the pause completed.
Pause Active	Selected indicates the workflow context is currently paused. Cleared indicates it is not.
Transitioned During Pause	Number of workflow contexts that transitioned when the pause request was placed. When a pause request is placed, the affected workflow contexts are paused before start of the next activity.
Workflow Context	Reference number for the paused workflow context.
Log	Activity work notes generated by the group pause request.
Paused Act Count	Date and time of day (h:m:s) at which the paused workflow context is resuming.
Requester Name	Name of the person who requested the workflow pause.
Resume Act Count	Number of workflow context activities resumed after the pause completed.
Resume At	Date and time of day (h:ms:s) at which the workflow contents are scheduled to resume.
Table	Related record table name.
Application	Application in which the workflow context is executing.
Exec Act Count	Number of activities executing when the workflow context was paused.
Group Pause Request	Reference number for the associated group pause request, if any. Appears only if pause request was the result of a group pause request.
Is Workflow Complete	Selected indicates the workflow context is complete. Cleared indicates it is not.
Is Workflow Stuck	Selected indicates the workflow context is stuck. Cleared indicates it is not.
State	Current state of the workflow context - Paused or Resumed.
Stuck Activities Count	The number of workflow context activities that are stuck.
Stuck Act Count To be subtracted for Pause Percentage	Writer to whom the documentation request is assigned.

Parent Topic:Workflow pause utility

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---
title: Monitor workflow pause requests
description: You can monitor the status of workflow pause requests using Workflow Pause Request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/legacy-workflow/monitor-workflow-pause-requests.html
release: brazil
product: Legacy Workflow
classification: legacy-workflow
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workflow pause utility, Workflow administration, Classic Workflow, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Monitor workflow pause requests

You can monitor the status of workflow pause requests using Workflow Pause Request.

## Before you begin

Role required: Workflow\_admin or workflow\_publisher, workflow\_creator

You must install and activate the Workflow Pause Utility plugin.

## Procedure

1.  Navigate to **All** &gt; **Workflow** &gt; **Operations** &gt; **Pause Requests**.

    **Workflow Pause Requests** appears and displays existing workflow pause requests.

2.  Select the workflow pause request.

    **Workflow Pause Request** appears, and displays the selected workflow pause request.

    |Field|Description|
    |-----|-----------|
    |Req Number|Unique assigned pause request number.|
    |Completed Resume Activity Count|Number of workflow context activities resumed after the pause completed.|
    |Pause Active|Selected indicates the workflow context is currently paused. Cleared indicates it is not.|
    |Transitioned During Pause|Number of workflow contexts that transitioned when the pause request was placed. When a pause request is placed, the affected workflow contexts are paused before start of the next activity.|
    |Workflow Context|Reference number for the paused workflow context.|
    |Log|Activity work notes generated by the group pause request.|
    |Paused Act Count|Date and time of day \(h:m:s\) at which the paused workflow context is resuming.|
    |Requester Name|Name of the person who requested the workflow pause.|
    |Resume Act Count|Number of workflow context activities resumed after the pause completed.|
    |Resume At|Date and time of day \(h:ms:s\) at which the workflow contents are scheduled to resume.|
    |Table|Related record table name.|
    |Application|Application in which the workflow context is executing.|
    |Exec Act Count|Number of activities executing when the workflow context was paused.|
    |Group Pause Request|Reference number for the associated group pause request, if any. Appears only if pause request was the result of a group pause request.|
    |Is Workflow Complete|Selected indicates the workflow context is complete. Cleared indicates it is not.|
    |Is Workflow Stuck|Selected indicates the workflow context is stuck. Cleared indicates it is not.|
    |State|Current state of the workflow context - Paused or Resumed.|
    |Stuck Activities Count|The number of workflow context activities that are stuck.|
    |Stuck Act Count To be subtracted for Pause Percentage|Writer to whom the documentation request is assigned.|


**Parent Topic:**[Workflow pause utility](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/legacy-workflow/workflow-pause-utility.md)