Configuring Hermes Messaging Service
concept brazil Updated Sep 10, 2026 1 min read configuring-hermes-messaging-service.md
Learn how the Hermes Messaging Service is activated. Set up a secure connection to the Hermes Messaging Service.
Configuration overview
The Hermes Messaging Service is a ServiceNow AI Platform capability that is available as part of Stream Connect, Log Export Service (LES), and Instance Data Replication (IDR).
To successfully set up and configure Stream Connect or Log Export Service, you must complete the steps in Set up a secure connection to the Hermes Messaging Service.
- Activating the Hermes Messaging Service
The Hermes Messaging Service is not a standalone plugin. - Set up a secure connection to the Hermes Messaging Service
Secure your Kafka topics by generating a ServiceNow® instance-signed certificate. - Revoke a Hermes certificate
Revoke a ServiceNow® instance-signed certificate so that it can't be used in secure connections to the Hermes Messaging Service. - Restricting access to Hermes
Restrict access to Hermes by IP address. - Enable encryption at rest for a Hermes topic
Enable encryption at rest on a Hermes topic to help protect message data stored on broker disks from unauthorized access.
Parent Topic:Manage service capabilities
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--- title: Configuring Hermes Messaging Service description: Learn how the Hermes Messaging Service is activated. Set up a secure connection to the Hermes Messaging Service. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/multi-instance-framework-hermes/configuring-hermes-messaging-service.html release: brazil product: Multi-Instance Framework - Hermes classification: multi-instance-framework-hermes topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Hermes Messaging Service, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Configuring Hermes Messaging Service Learn how the Hermes Messaging Service is activated. Set up a secure connection to the Hermes Messaging Service. ## Configuration overview The Hermes Messaging Service is a ServiceNow AI Platform capability that is available as part of Stream Connect, Log Export Service \(LES\), and Instance Data Replication \(IDR\). To successfully set up and configure Stream Connect or Log Export Service, you must complete the steps in [Set up a secure connection to the Hermes Messaging Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/set-up-secure-connection-to-hermes.md). - **[Activating the Hermes Messaging Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-activation.md)** The Hermes Messaging Service is not a standalone plugin. - **[Set up a secure connection to the Hermes Messaging Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/set-up-secure-connection-to-hermes.md)** Secure your Kafka topics by generating a ServiceNow® instance-signed certificate. - **[Revoke a Hermes certificate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/revoke-certificate.md)** Revoke a ServiceNow® instance-signed certificate so that it can't be used in secure connections to the Hermes Messaging Service. - **[Restricting access to Hermes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/restricting-access-hermes-topics.md)** Restrict access to Hermes by IP address. - **[Enable encryption at rest for a Hermes topic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/enable-encryption-at-rest-for-hermes.md)** Enable encryption at rest on a Hermes topic to help protect message data stored on broker disks from unauthorized access. **Parent Topic:**[Manage service capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/manage-services.md)
| title | Configuring Hermes Messaging Service |
| description | Learn how the Hermes Messaging Service is activated. Set up a secure connection to the Hermes Messaging Service. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/multi-instance-framework-hermes/configuring-hermes-messaging-service.html |
| release | brazil |
| product | Multi-Instance Framework - Hermes |
| classification | multi-instance-framework-hermes |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Hermes Messaging ServiceManage service capabilitiesExtend ServiceNow AI Platform capabilities |