Hermes Messaging Service components
reference brazil Updated Sep 10, 2026 1 min read hermes-messaging-service-components.md
The Hermes Messaging Service architecture is built on the following components.
| Component | Description |
|---|---|
| Hermes Message Queue | A dedicated multi-tenant message queue in the ServiceNow Hermes Kafka cluster for managing the flow of data to and from the instance. The message queue uses certificate-based authentication that supports bi-directional traffic. The Hermes Message Queue is available to ServiceNow applications via the Hermes Glide API. |
| Hermes Gateway | Part of the ServiceNow datacenter that enables you to connect to a ServiceNow endpoint to read and write data to the Hermes Message Queue. |
| Hermes Glide connector | Connector that integrates instance functionality (for example, flows, data export, and data replication) with the Hermes Message Queue via the API. |
Parent Topic:Hermes Messaging Service reference
Related topics
Hermes Messaging Service security model
Hermes Messaging Service system properties
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--- title: Hermes Messaging Service components description: The Hermes Messaging Service architecture is built on the following components. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-components.html release: brazil product: Multi-Instance Framework - Hermes classification: multi-instance-framework-hermes topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, Hermes Messaging Service, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Hermes Messaging Service components The Hermes Messaging Service architecture is built on the following components. |Component|Description| |---------|-----------| |Hermes Message Queue|A dedicated multi-tenant message queue in the ServiceNow Hermes Kafka cluster for managing the flow of data to and from the instance. The message queue uses certificate-based authentication that supports bi-directional traffic. The Hermes Message Queue is available to ServiceNow applications via the Hermes Glide API.| |Hermes Gateway|Part of the ServiceNow datacenter that enables you to connect to a ServiceNow endpoint to read and write data to the Hermes Message Queue.| |Hermes Glide connector|Connector that integrates instance functionality \(for example, flows, data export, and data replication\) with the Hermes Message Queue via the API.| **Parent Topic:**[Hermes Messaging Service reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-reference.md) **Related topics** [Hermes Messaging Service security model]() [Hermes Messaging Service system properties]() [Hermes Messaging Service roles]() [Hermes Messaging Service domain separation]()
| title | Hermes Messaging Service components |
| description | The Hermes Messaging Service architecture is built on the following components. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-components.html |
| release | brazil |
| product | Multi-Instance Framework - Hermes |
| classification | multi-instance-framework-hermes |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceHermes Messaging ServiceManage service capabilitiesExtend ServiceNow AI Platform capabilities |