Join and end a conference call from incident communications management

task brazil Updated Sep 10, 2026 1 min read join-end-conference-call-from-icp.md

After a conference call is initiated, join the call to participate in the discussion or end the call when the conference is no longer required.

Before you begin

Role required: notify_view, ia_admin or notify_setup_admin

Procedure

Navigate to Incident Communications Management > All.
Open the relevant incident communication plan.
Click the Conference tab.
For the relevant incident communications task, under Actions, perform one of the following actions.

Option	Description
Join Conference Call	If you are not already logged into the conference call, you can join the conference.
End Conference Call	End the conference when the discussion is over.Note: The work notes get updated with the details of the conference call such as duration and participants.

**Parent Topic:**[Using Notify with Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/c_NotifyWithIncidentAlert.md)

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---
title: Join and end a conference call from incident communications management
description: After a conference call is initiated, join the call to participate in the discussion or end the call when the conference is no longer required.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/notify/join-end-conference-call-from-icp.html
release: brazil
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Notify with Incident Communications Management, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Join and end a conference call from incident communications management

After a conference call is initiated, join the call to participate in the discussion or end the call when the conference is no longer required.

## Before you begin

Role required: notify\_view, ia\_admin or notify\_setup\_admin

## Procedure

1.  Navigate to **Incident Communications Management** &gt; **All**.

2.  Open the relevant incident communication plan.

3.  Click the **Conference** tab.

4.  For the relevant incident communications task, under **Actions**, perform one of the following actions.

<table id="choicetable_erb_xlq_thb"><thead><tr><th align="left" id="d652003e92">

Option

</th><th align="left" id="d652003e95">

Description

</th></tr></thead><tbody><tr><td id="d652003e101">

**Join Conference Call**

</td><td>

If you are not already logged into the conference call, you can join the conference.

</td></tr><tr><td id="d652003e112">

**End Conference Call**

</td><td>

End the conference when the discussion is over.**Note:** The work notes get updated with the details of the conference call such as duration and participants.

</td></tr></tbody>
</table>
**Parent Topic:**[Using Notify with Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/c_NotifyWithIncidentAlert.md)